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Windows 7: windows update doesn't show details

27 May 2009   #1
vi76

windows 7 64 bit RC 7100 (dual boot with Vista SP1 64 bit)
 
 
windows update doesn't show details

When looking at the details of which updates I want to install and which ones I don't, I get an empty screen.
Is this familiar behaviour to anyone? And what can I do about it?

The first screen looks normal:
-clip_2.jpg

But when I click on the 4 important updates to see the details, I get this:
-clip.jpg




My System SpecsSystem Spec
.
27 May 2009   #2
torrentg

7600.20510 x86
 
 

That's strange. Haven't seen or heard of this before.

You can try deleting everything inside of

C:\Windows\SoftwareDistribution\Download

and try again.
My System SpecsSystem Spec
27 May 2009   #3
vi76

windows 7 64 bit RC 7100 (dual boot with Vista SP1 64 bit)
 
 

Nope, that didn't help.

I noticed this behaviour the previous time I had updates too, but installed them anyway. They were updates for Office 2003 (I could see the names when Windows was actually installing them).

So maybe this behaviour is only related to office. Although, come to think of it, I do remember seeing an SP3 update...

Edit: I changed the setting to not include updates for other Microsoft products, but that didn't help either.

Edit2: I installed those 4 (now 5) important updates anyway. Got an error, tried again and all worked fine. After the mandatory reboot, I finally could see the details again.
And I'm glad I did, because those 32 updates were language packs, which are bigsized updates and just the one I needed took almost 10 minutes to install. So, all's well in the end. Still don't what caused it though.
My System SpecsSystem Spec
.

05 Oct 2009   #4
Dim

WIN 7 x64
 
 

I can't see updates aswell.
List is empty but they are there...reboot didn't help :P
My System SpecsSystem Spec
14 Oct 2009   #5
Agapia

Windows Vista 64 Bit
 
 

I have same problem since yesterday. I see updates but I can't see update names. So I can't choose updates. Some kind of virusses or what I don't know. I use up-to-date Virus Program.
My System SpecsSystem Spec
08 Dec 2009   #6
Sp1ke

Windows 7
 
 

Sorry to BUMP, but I'm having this problem too since the 7100 build
My System SpecsSystem Spec
09 Dec 2009   #7
rsvr85

Windows 7 Ultimate x64
 
 

hi Sp1ke & welcome

This thread is quite old, may i suggest starting your own. It's unlikely you'll get any answers here

http://www.sevenforums.com/newthread...=newthread&f=2
My System SpecsSystem Spec
18 Dec 2009   #8
beat

Windows Vista 32-bit SP2
 
 
Resolved!

Quote   Quote: Originally Posted by torrentg View Post
That's strange. Haven't seen or heard of this before.

You can try deleting everything inside of

C:\Windows\SoftwareDistribution\Download

and try again.
I've had the same issues on Vista, same blank screen of the details. I followed your tip, restarted and worked!
My System SpecsSystem Spec
02 Apr 2010   #9
patrinux

 
 
resolved

Quote: Originally Posted by torrentg
That's strange. Haven't seen or heard of this before.

You can try deleting everything inside of

C:\Windows\SoftwareDistribution\Download

and try again.





same problem and the tip works great whit my 7 home premium.
My System SpecsSystem Spec
02 Apr 2010   #10
okanovic

Windows /
 
 

Quote   Quote: Originally Posted by patrinux View Post
Quote: Originally Posted by torrentg
That's strange. Haven't seen or heard of this before.

You can try deleting everything inside of
C:\Windows\SoftwareDistribution\Download
and try again.


same problem and the tip works great whit my 7 home premium.
Same here, Windows Ultimate
thx for tip
My System SpecsSystem Spec
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 windows update doesn't show details




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