Hey guys, I was wondering if anyone could help me sort out a problem I've had for a couple of months. I can't find any similar stories on the internet so I'll try my best to fully explain the situation.
When I bought my laptop, it was installed with Windows Vista. At the time we bought two of the same laptops, one for me and one for my sister. My sister eventually broke hers and stored it away. Mine was still fine when Windows 7 was released so I bought an upgrade package to Home Premium, available to use for one computer. A short time after, my laptop completely died. Instead of buying a new laptop, I decided I'd switch some components between mine and my sister's broken one, as hers only had a broken screen. In the end, I have ended up with my sister's old laptop, my LCD and my Hard Drive. The computer works fine, the problem is that Microsoft think I'm trying to steal their software as it was installed on a different computer. They want me to prove that I own the License for Windows 7 by entering the Serial Number for the OS that should be on the sticker on the Laptop. The problem here is that this Laptop was installed with Vista, it's only 7 because it's my HDD. So neither serial work.
Does anyone have any ideas for me to prove to MS that I bought this. I can't find a number to ring or anything. I'm in the UK by the way.
Thanks for reading