Black screen windows not genuine help please!

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  1. Posts : 11
    Windows 7 Home Premium 32bit
       #1

    Black screen windows not genuine help please!


    Hi All

    This is my first time on this forum have never needed to use it before but I have a problem I can't resolve

    This morning when I logged in I got a black screen and this on the bottom right hand corner

    "windows 7 build 7600 this copy of windows is not genuine"
    I'm able to boot in safe mode and I checked the system properties to see if my copy was activated but it just says not available.

    This copy I have is genuine any help would be great

    Thank you
      My Computer


  2. Posts : 6,305
    Windows 7 Ultimate x64
       #2

    Hi addy88, welcome to the forums :)

    Where did you purchase your copy of Windows 7? The behaviour/message you're seeing appears if there has been tampering/changing of the Activation files used to identify Windows. This is commonplace if downloaded from various Torrent sources.

    Please read This article describing an update from Windows Update which resolves tampered activation files.

    There is an update available to the activation and validation components in Windows Activation Technologies for Windows 7.

    Windows Activation Technologies helps you confirm that the copy of Windows 7 that is running on your computer is genuine. Additionally, Windows Activation Technologies helps protect against the risks of counterfeit software. Windows Activation Technologies in Windows 7 consists of activation and validation components that contain anti-piracy features.

    Activation is an anti-piracy technology that verifies the product key for the copy of Windows 7 that is running on your computer. The product key is a 25-character code that is located on the Certificate of Authenticity label or on the proof of license label. These labels are included with each genuine copy of Windows. A genuine product key can only be used on the number of computers that are specified in a software license.

    Validation is an online process that enables you to verify that the copy of Windows 7 that is running on your computer is activated correctly and is genuine.
    OS
      My Computer


  3. Posts : 11
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    I got the copy free from MSDN and its been working fine for just under a year

    I had a look at the the link you provided and have downloaded the files but i'm unable to run them in safe mode

    What should i try now? and if you need me to provide me more information I will try my best to provide

    Thanks
      My Computer


  4. Posts : 6,305
    Windows 7 Ultimate x64
       #4

    addy88 said:
    I got the copy free from MSDN and its been working fine for just under a year

    I had a look at the the link you provided and have downloaded the files but i'm unable to run them in safe mode

    What should i try now? and if you need me to provide me more information I will try my best to provide

    Thanks
    Am I right to presume that you are a paid MSDN subscriber? That's the good news :)

    The update has been available for a while now and would have installed normally if you have Automatic Updates configured correctly the last time you successfully logged in.

    When you first installed Windows 7 did you have to enter a product code or was it pre-activated? The reason I ask is that those that are presumably pre-activated have had their original activation technologies altered to bypass genuine activation requirements. It's because of this that the

    I would personally get into contact with Microsoft if it indeed a genuine copy as it appears it could be defective in some way.

       Note
    To see if the update in indeed installed click Start -> Control Panel -> Programs -> View Installed Updates



    OS
      My Computer


  5. Posts : 11
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    When I installed I entered the product key and I got it free through MSDN through my university which im sill at.

    I checked the recently installed updates the last one was on the 3rd of this month
    Security Update for Microsoft Windows (KB2416471)
    and I had a look for the update in the link you provided and I don't have it installed.

    Thanks for all the help so far
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    This may sound strange but is the system clock accurate?
      My Computer


  7. Posts : 2,259
    W7 Professional x64
       #7

    Dang. I was just about to ask that. Mine was off by a year for some reason, and it confused the crap out of me for a good week why Windows wouldn't activate.
      My Computer


  8. Posts : 6,305
    Windows 7 Ultimate x64
       #8

    Ok then, I think we now need to rule out possible virus infection.

    I will need you to boot normally and as soon as you see the taskbar, right-click it and select 'Task Manager'
       Note
    You need to do this quickly as if you do have a virus it won't be long before it neutralizes Task Manaer
    Last edited by Orbital Shark; 08 Oct 2010 at 05:56. Reason: more info
      My Computer


  9. Posts : 6,305
    Windows 7 Ultimate x64
       #9

    zigzag3143 said:
    This may sound strange but is the system clock accurate?
    Good thought Ken :)
      My Computer


  10. Posts : 11
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    The system clock is fine showing the correct date and time
      My Computer


 
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