Black screen windows not genuine help please!

Orbital Shark said:

Ok then, I think we now need to rule out possible virus infection.

I will need you to boot normally and as soon as you see the taskbar, right-click it and select 'Task Manager'

   Note

You need to do this quickly as if you do have a virus it won't be long before it neutralizes Task Manaer

I'll run you through the rest when you get it up & running :)

You could try (in safe mode) running msconfig, just type it into the start menu search. From there you can see what the startup items are. If there are any with random letter/numbers (abxdgasdf143 etc.) then they are more like to be infections.

Another option is (as a very last resort) is to re-install Windows 7 from DVD, presuming you have burnt yourself a copy after D/Ling from MSDN.

Here is a quote from Virus-com.com

newreleaseversion70700.exe remove instruction

1. Temporarily Disable System Restore, Reboot computer in SafeMode;

2. Locate newreleaseversion70700.exe virus files and uninstall newreleaseversion70700.exe files program. Follow the screen step-by-step screen instructions to complete uninstallation of newreleaseversion70700.exe.

3. Delete/Modify any values added to the registry related with newreleaseversion70700.exe,Exit registry editor and restart the computer;

4.Clean/delete all newreleaseversion70700.exeinfected file(s):newreleaseversion70700.exe and related,or rename newreleaseversion70700.exe virus files;

5.Please delete all your IE temp files with newreleaseversion70700.exe manually,run a whole scan with antivirus program ;

Hope it helps :)


OS

Bill2 said:

Well Orbital Shark is doing a fine job here but I'm a bit puzzled by what you said- that you dont have kb971033 (WAT) installed. It has been pushed through windows updates and all of us mortals got it way back in february. I suggest you install kb971033 and let it do its thing.

That's a good point.

   Tip

Follow the virus removal 1st as if it's still present it will just revert your system again

Also, what happens when you boot normally? Can you actually access the desktop?

Can you run 'component services'? (just type into start without '') right-click & 'Run as Administrator'

NVM, let me try something else....