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Windows 7: Black screen windows not genuine help please!


08 Oct 2010   #1

Windows 7 Home Premium 32bit
 
 
Black screen windows not genuine help please!

Hi All

This is my first time on this forum have never needed to use it before but I have a problem I can't resolve

This morning when I logged in I got a black screen and this on the bottom right hand corner

Quote:
"windows 7 build 7600 this copy of windows is not genuine"
I'm able to boot in safe mode and I checked the system properties to see if my copy was activated but it just says not available.

This copy I have is genuine any help would be great

Thank you

My System SpecsSystem Spec
.

08 Oct 2010   #2

 
 

Hi addy88, welcome to the forums

Where did you purchase your copy of Windows 7? The behaviour/message you're seeing appears if there has been tampering/changing of the Activation files used to identify Windows. This is commonplace if downloaded from various Torrent sources.

Please read This article describing an update from Windows Update which resolves tampered activation files.

Quote:
There is an update available to the activation and validation components in Windows Activation Technologies for Windows 7.

Windows Activation Technologies helps you confirm that the copy of Windows 7 that is running on your computer is genuine. Additionally, Windows Activation Technologies helps protect against the risks of counterfeit software. Windows Activation Technologies in Windows 7 consists of activation and validation components that contain anti-piracy features.

Activation is an anti-piracy technology that verifies the product key for the copy of Windows 7 that is running on your computer. The product key is a 25-character code that is located on the Certificate of Authenticity label or on the proof of license label. These labels are included with each genuine copy of Windows. A genuine product key can only be used on the number of computers that are specified in a software license.

Validation is an online process that enables you to verify that the copy of Windows 7 that is running on your computer is activated correctly and is genuine.
OS
My System SpecsSystem Spec
08 Oct 2010   #3

Windows 7 Home Premium 32bit
 
 

I got the copy free from MSDN and its been working fine for just under a year

I had a look at the the link you provided and have downloaded the files but i'm unable to run them in safe mode

What should i try now? and if you need me to provide me more information I will try my best to provide

Thanks
My System SpecsSystem Spec
.


08 Oct 2010   #4

 
 

Quote   Quote: Originally Posted by addy88 View Post
I got the copy free from MSDN and its been working fine for just under a year

I had a look at the the link you provided and have downloaded the files but i'm unable to run them in safe mode

What should i try now? and if you need me to provide me more information I will try my best to provide

Thanks
Am I right to presume that you are a paid MSDN subscriber? That's the good news

The update has been available for a while now and would have installed normally if you have Automatic Updates configured correctly the last time you successfully logged in.

When you first installed Windows 7 did you have to enter a product code or was it pre-activated? The reason I ask is that those that are presumably pre-activated have had their original activation technologies altered to bypass genuine activation requirements. It's because of this that the

I would personally get into contact with Microsoft if it indeed a genuine copy as it appears it could be defective in some way.

Note   Note
To see if the update in indeed installed click Start -> Control Panel -> Programs -> View Installed Updates



OS
My System SpecsSystem Spec
08 Oct 2010   #5

Windows 7 Home Premium 32bit
 
 

When I installed I entered the product key and I got it free through MSDN through my university which im sill at.

I checked the recently installed updates the last one was on the 3rd of this month
Quote:
Security Update for Microsoft Windows (KB2416471)
and I had a look for the update in the link you provided and I don't have it installed.

Thanks for all the help so far
My System SpecsSystem Spec
08 Oct 2010   #6

Win 8 Release candidate 8400
 
 

This may sound strange but is the system clock accurate?
My System SpecsSystem Spec
08 Oct 2010   #7

W7 Professional x64
 
 

Dang. I was just about to ask that. Mine was off by a year for some reason, and it confused the crap out of me for a good week why Windows wouldn't activate.
My System SpecsSystem Spec
08 Oct 2010   #8

 
 

Ok then, I think we now need to rule out possible virus infection.

I will need you to boot normally and as soon as you see the taskbar, right-click it and select 'Task Manager'
Note   Note
You need to do this quickly as if you do have a virus it won't be long before it neutralizes Task Manaer
My System SpecsSystem Spec
08 Oct 2010   #9

 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
This may sound strange but is the system clock accurate?
Good thought Ken
My System SpecsSystem Spec
08 Oct 2010   #10

Windows 7 Home Premium 32bit
 
 

The system clock is fine showing the correct date and time
My System SpecsSystem Spec
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 Black screen windows not genuine help please!




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