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Windows 7: Windows update balloon keeps reappearing

09 Nov 2010   #11

Windows 7 Home Premium 64bit
 
 

I will try that, but before I do, I'll just list what's in the services. The Windows Update status is blank (which I assume means not started), and it has a Startup Type of "Automatic (Delayed Start)". Does this sound right.

And yes, I can start the task manager.

My System SpecsSystem Spec
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09 Nov 2010   #12

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Orbital Shark View Post
You may want to check if the Windows Update service is running. Type services into the start menu and click 'Component Services' then click 'Services' when it appears. Scroll down to Windows Update and either 'Start' or 'Restart' the service.

Attachment 112410

I'd advise the 'Restart' then reboot your machine and see if that has helped.

Also, can you start task manager? (right-click taskbar then click 'Task Manager')


OS
I tried that, but the same thing happens. Everything seems to be working, then all of a sudden the balloon pops up telling me I need to activate Windows Update service.
My System SpecsSystem Spec
09 Nov 2010   #13

 
 

I've read that sometimes Antivirus/AntiMalware software that you've previously uninstalled can cause issue with the Windows Update service. If you have previously been using any 'Anti' software and then uninstalled it thenThis article from microsoft may help you completely remove all remnants of the previously uninstalled software.
My System SpecsSystem Spec
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09 Nov 2010   #14

Windows 7 Home Premium 64bit
 
 

Okay. I will give that a try. I think I removed and reinstalled AVG about a month ago, but this just started recently. I'm running the Microsoft Malicious Software Removal Tool right now. I will try the suggestions in your link after that. Thanks.
My System SpecsSystem Spec
09 Nov 2010   #15

 
 

Sorry to say but I'm up early in the morning and have to log off. I'm sure other members will be able to assist further and I hope you get it sorted
My System SpecsSystem Spec
10 Nov 2010   #16

Windows 7 Home Premium 64bit
 
 

I did the uninstall. Now my task manager will not start. Also, when using Chrome, I can go to some sites, but not others. This is totally new behavior after uninstalling AVG.
My System SpecsSystem Spec
10 Nov 2010   #17

Windows 7 Home Premium 64bit
 
 

Okay. I got the Chrome thing straightened out. I can start my task manager again. I had to uninstall/reinstall Chrome. Maybe something with uninstalling AVG was causing a problem.

However, after uninstalling AVG, my Windows Updates keeps getting turned off still. So that didn't help things. Also the Microsoft Malicious Software Removal tool didn't find anything.

Any other ideas why my Windows Updates keep getting turned off?
My System SpecsSystem Spec
10 Nov 2010   #18

Windows 7 Professional 64 Bit SP1
 
 

Go into the Window's event viewer, right click and then clear the following logs: system, application, security. Turn Automatic-Updates back on and wait for that pop up to show again. The next step would be to go back to the event viewer and see what kind of errors / useful messages appeared relating to Window's Update is present. Event viewer can be useful as it gives you detailed information on what is happening in the foreground/background and what specific software is acting up etc.

Quote   Quote: Originally Posted by redbirdpat View Post
Okay. I got the Chrome thing straightened out. I can start my task manager again. I had to uninstall/reinstall Chrome. Maybe something with uninstalling AVG was causing a problem.

However, after uninstalling AVG, my Windows Updates keeps getting turned off still. So that didn't help things. Also the Microsoft Malicious Software Removal tool didn't find anything.

Any other ideas why my Windows Updates keep getting turned off?
My System SpecsSystem Spec
10 Nov 2010   #19

Windows 7 Home Premium 64bit
 
 

There wasn't anything that I could see about Windows Update in the logs. However, at the same time as the Windows Update was disabled, there was a message in the System log. "The Windows Error Reporting Service service entered the stopped state.". Event ID 7036. Not sure if that means anything though.
My System SpecsSystem Spec
10 Nov 2010   #20

Windows 7 Home Premium 64bit
 
 

Okay. I went back and looked through the logs again. There is something about Windows Update. At the same time I re-enable Windows Update, there are a LOT of errors in the System log. Here they are.

The Application Information service terminated unexpectedly. It has done this 3 time(s).
The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 4 time(s).
The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
The Extensible Authentication Protocol service terminated unexpectedly. It has done this 3 time(s).
The Group Policy Client service terminated unexpectedly. It has done this 3 time(s).
The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 3 time(s).
The IP Helper service terminated unexpectedly. It has done this 3 time(s).
The Server service terminated unexpectedly. It has done this 4 time(s).
The User Profile Service service terminated unexpectedly. It has done this 3 time(s).
The System Event Notification Service service terminated unexpectedly. It has done this 3 time(s).
The Windows Management Instrumentation service terminated unexpectedly. It has done this 4 time(s).
The Windows Update service terminated unexpectedly. It has done this 4 time(s).


All of these errors have the exact same timestamp. And it happened exactly when I re-enabled Windows Update.
My System SpecsSystem Spec
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