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Windows 7: Reactivation

03 Dec 2010   #1
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 
Reactivation

I was surprised a bit ago, when Windows popped a dialog saying that due to hardware or driver changes, that it needed to be activated again. I have not recently changed any hardware nor any drivers, so I'm curious how this could be?

The closest thread I found here is about some people having a problem with Windows reporting that it is not genuine, but that is not the case here. The only other thing that comes to mind is that I have seen this happen when making large time changes on the system, but I have not.

I attempted reactivation, but not surprisingly, it said that it couldn't contact the service online, so I guess that I will have to call in again...aaarg!


My System SpecsSystem Spec
.

03 Dec 2010   #2
gregrocker
Microsoft MVP

 
 

Both the error and the inability to connect to reactivate appear to be dysfunctional.

If it happens again, you can contact MS Customer Service to open a tech support ticket to resolve the issue. This is not dependent upon whether you still have tech support for the OS as it is an activation problem which they support anyway, like Updates..

Let us know how this goes.
My System SpecsSystem Spec
03 Dec 2010   #3
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Seekermeister, can you please describe the error and the popup in as much detail as possible?
My System SpecsSystem Spec
.


03 Dec 2010   #4
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

gregrocker,

As far as I know, other than problems due to Windows Updates, MS support costs something like $35 per hour, which I'm not willing to pay. I still have the telephone activation route to try, so that comes first.
My System SpecsSystem Spec
03 Dec 2010   #5
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Seekermeister, can you please describe the error and the popup in as much detail as possible?
There really isn't much more detail that I know other than what I have already said. The reactivation message no longer appears, but System Properties indicates the same problem, as seen below:


Attached Thumbnails
Reactivation-activation.png  
My System SpecsSystem Spec
03 Dec 2010   #6
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Hi seekermeister

Do you have Nero 9 install?

Ray.
My System SpecsSystem Spec
03 Dec 2010   #7
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Please download and run this tool.

http://go.microsoft.com/fwlink/?linkid=52012

After running, click on the Copy button in the tool, paste into notepad, save as .txt file and upload here.
My System SpecsSystem Spec
03 Dec 2010   #8
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Quote   Quote: Originally Posted by theog View Post
Hi seekermeister

Do you have Nero 9 install?

Ray.
No, Nero 8.
My System SpecsSystem Spec
03 Dec 2010   #9
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Please download and run this tool.

http://go.microsoft.com/fwlink/?linkid=52012

After running, click on the Copy button in the tool, paste into notepad, save as .txt file and upload here.
here it is.


Attached Files
File Type: txt Activation Diag..txt (5.6 KB, 24 views)
My System SpecsSystem Spec
03 Dec 2010   #10
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Hi seekermeister

You may find this worth read.
Nero 9 causing network issues with other applications.

Ray.
My System SpecsSystem Spec
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 Reactivation




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