Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 update problems

05 Dec 2010   #1

Windows 7 home premium 64bit
 
 
Windows 7 update problems

Hi. I'm having serious issues installing updates on my windows 7 laptop. There are three updates that I'm trying to install - They are:
1) security update for .NET framework 4
2) Update for windows 7 for x64-based systems (KB3349857) (I believe when I tried to manually download this update it said that I already had it installed but it's listed as an "important" update.

Optional updates that won't install:
3) Definition update for Windows Defender (KB915597)

The installation gets about half way through the first update and then comes up with an error statement, saying "Some important updates were not installed." The codes for these errors are 8000700D and 66A

I have already tried using the troubleshooter and resetting my windows components and neither of them have worked.
Help would be greatly appreciated,
Thank you.


My System SpecsSystem Spec
.

05 Dec 2010   #2

Windows 7 Ultimate x64
 
 

Try restarting and trying again. That fixed it on one of my systems.
My System SpecsSystem Spec
05 Dec 2010   #3

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Try emptying the contents of the folder "C:\windows\software distribution\download", then try updating again.

You can also download the standalone installers for those particular updates, save them to the hdd, then install one by one.
My System SpecsSystem Spec
.


05 Dec 2010   #4

Windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Try emptying the contents of the folder "C:\windows\software distribution\download", then try updating again.

You can also download the standalone installers for those particular updates, save them to the hdd, then install one by one.
Sorry to ask a stupid question but how would I empty that particular folder? :/
My System SpecsSystem Spec
05 Dec 2010   #5

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by cubs17fan17 View Post
Quote   Quote: Originally Posted by Bill2 View Post
Try emptying the contents of the folder "C:\windows\software distribution\download", then try updating again.

You can also download the standalone installers for those particular updates, save them to the hdd, then install one by one.
Sorry to ask a stupid question but how would I empty that particular folder? :/
Just go to the folder and press 'Ctrl' and 'a', then press 'delete'
My System SpecsSystem Spec
05 Dec 2010   #6

Windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Quote   Quote: Originally Posted by cubs17fan17 View Post
Quote   Quote: Originally Posted by Bill2 View Post
Try emptying the contents of the folder "C:\windows\software distribution\download", then try updating again.

You can also download the standalone installers for those particular updates, save them to the hdd, then install one by one.
Sorry to ask a stupid question but how would I empty that particular folder? :/
Just go to the folder and press 'Ctrl' and 'a', then press 'delete'
ugg... Sorry to ask an even stupider question but how to I get to that folder?
My System SpecsSystem Spec
05 Dec 2010   #7

Windows 8.1 Pro x64
 
 

Copy 'C:\WINDOWS\SoftwareDistribution\Download' into the address bar of any folder
Then perform the steps above
My System SpecsSystem Spec
05 Dec 2010   #8

Vista Home Premium x86 SP2
 
 

Hello and welcome to the Seven Forums!

Your errors are very generic. Very generic. We need to try a lot of things, to see from which angle the problem lies, so that we can home in the on correct fix. I do have a very good reason for running every one of these tools. I am not just guessing and throwing at you everything I know!

Please re-try Windows Update. This puts the error at the end of all the logs, and makes my job easier.

Please run the following tool in AGGRESSIVE mode: How do I reset Windows Update components?

Don't run it manually, that is just a waste of time. Aggressive mode will do what we need it to.

Now run this tool: Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

Restart your computer and re-test Windows Update. If it works, do not continue.

If this has not solved your issue, I need to take some diagnostic logs to do some manual analysis.

NOTE to users reading this with the same problem. If the above has not cured your problem, you must run the below. However, the fixes for these diagnostic logs are different for every computer, even with the same error code. You MUST post these logs in your own thread, and not follow any user specific fixes I post to this user. Thanks!

This applied the same to Vista and 7. Do not worry that it says Vista: Please run steps 1, 2A, 3 (about 15 minutes), 4, 5 from this tutorial System Files - SFC Command Don't worry about the logs for the time being. I have a very good reason for not asking for them!

Download and run this tool: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 When it has finished installing the update, it is done!

When the above has completed, download and run FireGenUL: Altair Technologies Ltd. A console application will show on the screen for a few seconds.

Right, this has produces a log of logs for me. Please now upload them. To do this, create a new folder on your Desktop called LOGS. Navigate to C:\Windows\Logs and copy the entire CBS folder into your new LOGS folder. Navigate to C:\Windows\System32 and copy FireGenULReport.htm into your LOGS folder.

Close the LOGS folder, and right click on it > Send to > Compressed (zipped) folder. Upload that new zip file. Either upload it here, ideally, or if it is too big to *************** or any other media sharing website.

Thanks, and good luck!

Richard

P.S. I know there is a lot here. Take care!
My System SpecsSystem Spec
05 Dec 2010   #9

Windows 7 home premium 64bit
 
 

ok thank you.

I did that however it still isn't downloading the updates but different error codes are appearing (Now its 80037312 and 8007002). Is there anything else I can do to install these and future updates automatically or will I be forced to download them all manually?
My System SpecsSystem Spec
05 Dec 2010   #10

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by cubs17fan17 View Post
ok thank you.

I did that however it still isn't downloading the updates but different error codes are appearing (Now its 80037312 and 8007002). Is there anything else I can do to install these and future updates automatically or will I be forced to download them all manually?
Does downloading the updates manually from the website always work? That changes things slightly. Try this first:

Please run the following tool in AGGRESSIVE mode: How do I reset Windows Update components?
My System SpecsSystem Spec
Reply

 Windows 7 update problems




Thread Tools



Similar help and support threads for2: Windows 7 update problems
Thread Forum
Solved Problems after windows update Performance & Maintenance
Windows Update problems(Windows Update cannot crrently check for...) Windows Updates & Activation
windows update problems Windows Updates & Activation
Windows 7 Update Problems Windows Updates & Activation
Windows Update Problems Windows Updates & Activation
Problems with windows update Windows Updates & Activation
Windows update problems Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:22 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33