Windows 7 Update Screen Blank/Problem


  1. Posts : 9
    Windows 7
       #1

    Windows 7 Update Screen Blank/Problem


    Hi

    The Windows 7 Update screen is nearly blank and unusable.

    I have attached an screen shot of the window as this is the easiest way to show the error.

    I have searched the internet and tried a couple of fixes including a Microsoft Fix in bot Normal and Agressive mode, plus re-registering 3 files as suggested on another site.

    If anyone has an idea how to resolve this I would appreciate your input.

    Oh, I suppose this is important:

    The actual copy of Windows 7 is French, as the laptop was purchased in France. the version of windows is Windows 7 Home Premium 64 Bit. I have used Vistalizator to install the English language pack using the Internal Mode for installation. The installed didn't work the first time, so installed in Safe Mode, which worked. I have uninstalled the english Pack and then reinstalled it with windows running normally. The install completed without any problems.

    Windows Update works fine if i swap back to French, but this is not really what I want to do everytime.
    Attached Thumbnails Attached Thumbnails Windows 7 Update Screen Blank/Problem-update.jpg  
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


  3. Posts : 9
    Windows 7
    Thread Starter
       #3

    Have tried the sfc /scannow and it said it found some corrupt files and repaired them.

    still did not fix the Windows Update problem.
    Windows 7 Update Screen Blank/Problem Attached Files
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    You can try to re register the components
    Windows Update - Reset

    Or do a Repair Install
      My Computer


  5. Posts : 9
    Windows 7
    Thread Starter
       #5

    Have tried the Windows Update Reset and no change.

    As for the repair Install, what will this do? will it just replace missing system files, or will it screw everything else up and mean i have to reinstall all the apps etc?
      My Computer


  6. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #6

    A repair install will fix any corrupt OS files, it won't affect user files and applications
      My Computer


  7. Posts : 9
    Windows 7
    Thread Starter
       #7

    Thanks, had a look at the info for the Repair Install. It seems i would need a Windows 7 DVD. i was not supplied one when I purchased the laptop and do not know the install key etc.
      My Computer


 

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