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Windows 7: Windows 7 product key will not work...


23 Dec 2010   #1

Windows 7 Home Premium 64bit
 
 
Windows 7 product key will not work...

I reinstalled my copy of Windows 7 because I had gained a virus that would not let me connect to the internet. When I reinstalled my Windows 7, my product key on the sticker that came with my copy of Windows 7, would not activate. I have tried slui,exe 4, and when I press enter, this is no drop down menu to select my country. Please help...

My System SpecsSystem Spec
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23 Dec 2010   #2

windows 7 ultimate 64 bit
 
 

Might have to format/wipe the drive first....
My System SpecsSystem Spec
24 Dec 2010   #3
Microsoft MVP

 

Agree you should have wiped the HD if you had a virus, as the infected code has not been overwritten otherwise: SSD / HDD : Optimize for Windows Reinstallation

During install leave the Product Key box blank and uncheck the box. After install activate at Computer>Properties activation link. You may need to do the phone activation to parse the number on COA sticker as it is a batch key.

Make sure you are installing the correct version for your Product Key.
My System SpecsSystem Spec
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24 Dec 2010   #4

Windows 7 Home Premium 64bit
 
 

How should I wipe my HD? Also I don't have a external HD to back up my data...
My System SpecsSystem Spec
24 Dec 2010   #5

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

What kind of windows 7 is this? Is this a retail copy you bought from a store or Windows 7 that came preinstalled and preactivated with your branded OEM computer?
My System SpecsSystem Spec
24 Dec 2010   #6

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Bill2 View Post
What kind of windows 7 is this? Is this a retail copy you bought from a store or Windows 7 that came preinstalled and preactivated with your branded OEM computer?
I had a custom gaming machine built at my local computer store and they installed it first.
My System SpecsSystem Spec
24 Dec 2010   #7

windows 7 ultimate 64 bit
 
 

Quote   Quote: Originally Posted by LukeOX View Post
How should I wipe my HD? Also I don't have a external HD to back up my data...
All your data is suspect now....no telling where the virus duplicated it's self to....If it will boot you might be able to clean the system....
My System SpecsSystem Spec
24 Dec 2010   #8

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Exactly, so this is likely a retail or system builder copy. Click on the start orb, click Control panel, click System, scroll down and see what it says under "windows activation" at the bottom. Post a snipshot or just type what it says.

And did you reinstall windows using the same disk?
My System SpecsSystem Spec
24 Dec 2010   #9

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Exactly, so this is likely a retail or system builder copy. Click on the start orb, click Control panel, click System, scroll down and see what it says under "windows activation" at the bottom. Post a snipshot or just type what it says.

And did you reinstall windows using the same disk?
This is what I got, Imageshack - 67806978.jpg

And yes, I installed with the same disk.
My System SpecsSystem Spec
24 Dec 2010   #10

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Ok, please do 2 things.

1) Click on "Change product key" that you see at the bottom of the system properties page, then enter the key on the Windows 7 DVD. Let us know what happens.

2) After you have entered the key, download and run mgadiag.

http://go.microsoft.com/fwlink/?linkid=52012

Click Continue, then click on the Copy tab at the bottom, paste into notepad and save as a .txt file. Upload that file with your next post.
My System SpecsSystem Spec
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 Windows 7 product key will not work...




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