Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: stuck in update mode

24 Dec 2010   #1
katcher

Windows 7 Ultimate
 
 
stuck in update mode

My wife was shutting down her netbook last night and the automatic update began. It got to 13 of 15, but has remained stuck there ever since. We can't do anything with it. Turn it off and back on; same thing is on the screen: "Please do not power off or unplug your machine. Installing update 13 of 15."

There must be someway out, but I don't know what it is.


My System SpecsSystem Spec
.
24 Dec 2010   #2
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Follow Niemiro's advice below. He is the resident expert on this type of problem.

Mike


Just for your knowledge for the future.
You can also set Windows Update to notify you about updates but only install when you want.
First picture click Change Settings.
Second picture you set as shown and then you can choose what to install.

The main advantage is you can install 2-3 updates at a time and there is less chance of the problem you have now re occuring.
My System SpecsSystem Spec
25 Dec 2010   #3
niemiro

Vista Home Premium x86 SP2
 
 

Hello and welcome to the Seven Forums!

Can you please confirm for me that you cannot boot into Windows? If you can, consult with me immediately, and don't continue with this fix.

Please try to boot into Safe Mode: Safe Mode

If you can boot into Safe Mode, try to perform a System Restore from Safe Mode: See method one here: System Restore

If you cannot boot into Safe Mode, find a Windows Vista/7 installation disk. Boot into it and select Repair your Computer. Perform a System Restore from your disk, using method two here: Safe Mode

If you do not have an installation disk, or your one does not have the Repair your Computer option, create a disk using the download here (option two): System Repair Disc - Create

If your computer does not have a CD drive, perform the download method here, System Repair Disc - Create but burn the files to a USB memory stick instead of a CD, and then boot into the boot menu, and select the USB device. Then perform a System Restore, using method two here: System Restore

If System Restore has not helped, we need to use a manual fix.

Boot into your disk, using the methods outlines about > Repair your Computer > Command Prompt. Run the following Commands:
takeown /f C:\Windows\winsxs\pending.xml

cacls C:\Windows\winsxs\pending.xml /G {COMPUTER NAME\Username}:F
For example,
cacls C:\Windows\winsxs\pending.xml /G ANNAI\SAI:F
del C:\windows\winsxs\pending.xml
Once your computer is running again, stick with us. Tell me what method you used. Do not try to update your computer again until I tell you to.

Good luck!

Richard
My System SpecsSystem Spec
.

16 Mar 2011   #4
tjohnxon

windows 7
 
 

Same thing happend to me on my hp mini 110.
I was able to get out of the update mode screen by turning off the netbook and removing the battery then putting it back. When I booted up I had the option to boot into safe mode. Once in safe mode it automatically reverted the update and rebooted itself then i was able to login and turn off automatic updates. I would like to install the new updates can you please adivse how.
My System SpecsSystem Spec
Reply

 stuck in update mode




Thread Tools





Similar help and support threads
Thread Forum
win update is still stuck installing update 6 of 12, 2 hours so far.
Hello. I was not installing, changing or doing any maintenance of any kind on my PC. The only recent change was that Firefox updated to a new version. There was a notice that updates were ready and I was turning my PC off anyway. 1-5 went quickly but I saw it stick on #6. That was two hours ago. ...
Windows Updates & Activation
Stuck on Windows splash screen, safe mode stuck on classpnp.sys
After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was...
General Discussion
Windows 7 update stuck at preparing update.
The update in question is .netframework 3.5 I have tried the windows update fix it program and that didnt work. I have tried renaming the sofware folder in windows folder to old. but that does nothing. I dont know what else to do. I do not getting any error codes.
Windows Updates & Activation
Stuck in safe mode
Hello, I have windows 7 home, and it keeps going into safe mode. I Don't have an option to choose to boot normally. I have a sony VAIO VGN FW350D, Once the VAIO logo is off the screen, i see a blinking lone for a second then it starts listing the drivers it's loading. Once they are done it shows a...
General Discussion
Windows Update won't update, stuck at 0%
My windows update does not like to load! It takes a very long time and sometimes causes explorer to crash! When I checked, I had 92 updates to install. When I click download and install, it would freeze and stay there for a long time. I tried to use the Fix it application, however that gets stuck...
Windows Updates & Activation
Win7, DVD-RW stuck in PIO mode
Hi, thanks in advance to anybody that can help me, i'm stumped. Running windows 7 ultimate x86 on my Inspiron 6000 laptop (see specs) My optical drive recently stopped working, it was a CDRW/DVD-ROM drive that came stock with the computer. I removed the drive, thinking i could replace it with...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App