Stuck on "Logging Off" screen


  1. SailingNut
    Posts : 127
    Windows 7 Ultimate x64
       New #1

    Stuck on "Logging Off" screen


    I just installed some updates from windows update and after I clicked the restart button, the PC has been at the "logging off" screen for about 2 hours. The HDD light is blinking like it's doing something.

    As a background: This is a brand new HP laptop that came with Win7 home premium. I did an upgrade to Win7 ultimate (both x64 versions)

    Not sure what is going on.

    Given this odd behavior, I'm sonsidering just installing ultimate from the bare metal. However, I'm not sure if HP might have done some odd stuff with their OEM version. Sometimes you can't get all the drivers you need to do a bare metal install. Anyone have any experienct with this?

    BTW, It's an HP Pavillion dv6 if that matters to anyone.

    Thanks!
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  3. darkdisturbed
    Posts : 99
    Windows 7 Ultimate
       New #2

    You should be able to do a recovery with the HP laptop. Press F11 at the boot up screen and restore it to the default settings.
      My Computer
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  4. pbcopter
    Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       New #3

    Have a look at this Microsoft Hotfix.

    You cannot make a computer that is running Windows 7 shut down or sleep
      My Computer
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