Windows 7: frustrated

meme · 08 Jan 2011

Hi i'm having a problem with my Acer Aspire One notebook....It came with windows 7 starter and i installed home premium with this product key and now it's telling me that this copy of windows is not genuine? can i uninstall it and go back to starter?

ionbasa · 08 Jan 2011

Yes that is correct, the key for starter only works for starter. you should be able to install starter edition again and use the key, or you could reinstall using a recovery disk. If you have one you could follow this procedure:
Restoration procedure:

1. Press the power button to turn the system on.

2. Select to boot from a USB optical drive. There are two ways to do this:

2.1. Press <F2> during the Power-On Self-Test (when the Acer logo is displayed onscreen after bootup) to enter BIOS Setup.

2.1.1. Select the Boot menu.

2.1.2. Refer to onscreen instructions to set the first device to any bootable optical disc drive.

2.2. Press <F12> during the Power-On Self-Test (when the Acer logo is displayed onscreen after bootup), and select the USB ODD from the list that appears.

3. Ensure the Recovery disc is in an external (USB) optical disc drive, and exit the boot selection menu, by selecting Exit Saving Changes from the Exit menu or pressing <F10>, or by pressing <Enter> as appropriate.

4. Select Exit Saving Changes from the Exit menu or press <F10>.

5. Follow the on-screen instructions to complete the installation process.

6. When you finish the recovery process, please remove the Recovery disc and insert the System disc again.

7. Restart your computer.

bigmck · 08 Jan 2011

Quote: Originally Posted by meme

Hi i'm having a problem with my Acer Aspire One notebook....It came with windows 7 starter and i installed home premium with this product key and now it's telling me that this copy of windows is not genuine? can i uninstall it and go back to starter?

Did you use the Product Key that came with you Acer or did you use the one that came with your Home Premium disk? Where did you get the Home Premium disk from? Was it a reputable store of a place like Ebay?

meme · 10 Jan 2011

I got my notebook as a gift and didnt like the starter program so i looked online and found the home premium program and downloaded it ...little did i know that it wouldnt last and was only a trial period so now it keeps telling me my windows is not genuine...so i will try wat you suggested only problem is i dont have a disc drive...any other suggestions?

Tews · 11 Jan 2011

Download this recovery disc... It will allow you to restore your Acer to factory condition...

Download Windows 7 System Recovery Discs

Quote:

NeoSmart Technologies is hosting a copy of the Windows 7 Recovery Disc for your convenience. It's a 143 MiB download (165 MiB for the 64-bit version), and in the standard ISO format, ready to burned directly to a CD or DVD. Don't wait until your PC crashes to download a copy! Download and burn your recovery disc today, so that when the time comes, you'll be ready!

What it does: The Windows 7 Recovery Disc can be used to access a system recovery menu, giving you options of using System Restore, Complete PC Backup, automated system repair, and a command-line prompt for manual advanced recovery.

What it doesn't do: You cannot use the Windows 7 Recovery Disc to re-install Windows - it only fixes (not replaces!) Windows.

Why you need it: If you bought your PC from a major retailer, you didn't get this CD with your hefty purchase.

Windows 7: frustrated

frustrated problems?