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Windows 7: Trojans in Updates???

19 Jan 2011   #1

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 
Trojans in Updates???

Hi guys,
Today I downloaded my important updates and a couple of suggested ones.
Since rebooting the PC to activate them, I have had Avast (paid version) sending quite a few of the updates into quarantine, stating that they have trojans attached. Below is the only info I can find for you. Let me know how to access other info you may need please.



Thanks & cheers
Willow

My System SpecsSystem Spec
.

19 Jan 2011   #2

Windows 7 Ultimate x32
 
 

Man your pc looks infected sugest you all soo scan with online bitdefender or another program to be sure it's clean, try all soo the iobit 360, it's a free soofter.
My System SpecsSystem Spec
19 Jan 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi Willow,

Where did you get these updates from? Are these Windows updates? If so, they are unlikely to contain trojans.

You might want to also scan your system more thoroughly now with the following:

Free ESET Online Antivirus Scanner

Also download, install and run Malwarebytes

Let us know where you got these updates from ASAP.

Regards,
Golden
My System SpecsSystem Spec
.


19 Jan 2011   #4

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 

I got notification from window update itself guys, went to the microsoft site from the update link to see what was being recommended and what was on the optional list. Is this a false site???? OMG you have me really scared now.

Here's the image of where I got the notification from :

My System SpecsSystem Spec
19 Jan 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

No, no need to panic. Its all good.

Just to give you some comfort, if you click on the two important updates, a list will come up : take screen capture of that list and post it here. Does it look similar to this one?


Attached Thumbnails
Trojans in Updates???-capture.png  
My System SpecsSystem Spec
19 Jan 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

I have a strong suspicion this is a false positive, but I've just trawled the AVAST forums and cant find an issue related to the Windows updates. We really need an experienced AVAST user to help out here, to see if they have experienced similar issues, and if they know how to fix it.

In the meantime please do the following in this order:

1. Scan your PC using that ESET link I posted earlier.
2. If the ESET scan comes up clean, then ensure that AVAST and its database are up to date.
3. Try to download the Windows updates again.

Post back with the results.

Regards,
Golden

*** EDIT : in the AVAST blocking window is the process quoted called CSC.EXE, as shown in this image below.

*** EDIT2 : The AVAST forums have a lot of messages about suspected false positives several times a day related to strangely named .dll's. It appears that the culprit may be this CSC.EXE process. See here http://forum.avast.com/index.php?topic=69690.0

Lets see what other forum members can add.


Attached Images
 
My System SpecsSystem Spec
19 Jan 2011   #7

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 

Quote   Quote: Originally Posted by Golden View Post
No, no need to panic. Its all good.

Just to give you some comfort, if you click on the two important updates, a list will come up : take screen capture of that list and post it here. Does it look similar to this one?
Done, and yes it does look like yours

My System SpecsSystem Spec
19 Jan 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Yep - you have the same update as me awaiting too KB976902 10.2MB.

Try those 3 steps I outlined above, and then report back. I'm going to ask Corinne (one of the resident security experts) to have a look at this too. Please follow all her instructions.

Regards,
Golden

EDIT : I've asked Corinne to have a look at this when she gets some time. Please be patient as she may be busy with other things. We will sort you out - dont' worry
My System SpecsSystem Spec
19 Jan 2011   #9

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 

Quote   Quote: Originally Posted by Golden View Post
I have a strong suspicion this is a false positive, but I've just trawled the AVAST forums and cant find an issue related to the Windows updates. We really need an experienced AVAST user to help out here, to see if they have experienced similar issues, and if they know how to fix it.

In the meantime please do the following in this order:

1. Scan your PC using that ESET link I posted earlier.
2. If the ESET scan comes up clean, then ensure that AVAST and its database are up to date.
3. Try to download the Windows updates again.

Post back with the results.

Regards,
Golden

*** EDIT : in the AVAST blocking window is the process quoted called CSC.EXE, as shown in this image below.

*** EDIT2 : The AVAST forums have a lot of messages about suspected false positives several times a day related to strangely named .dll's. It appears that the culprit may be this CSC.EXE process. See here Win32:Malware-gen popping up

Lets see what other forum members can add.
Yes that image you have attached is the same as the ones I have had coming up. I haven't had time to snip and save them. I have been keeping everything updated. My Avast says that it is up to date and yet there is another red box popping up saying that the last update was unable to complete?? I have been looking into it, but I'm not having much luck as I really don't know what I am looking for, hence being here and asking. I never do anything I don't understand without asking first. Most of the time its logical and I can figure it out... this one has me a little perplexed, to say the least. I'll do some more prowling around and keep you posted too.
My System SpecsSystem Spec
19 Jan 2011   #10

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 

Quote   Quote: Originally Posted by Willowhoop View Post
Quote   Quote: Originally Posted by Golden View Post
I have a strong suspicion this is a false positive, but I've just trawled the AVAST forums and cant find an issue related to the Windows updates. We really need an experienced AVAST user to help out here, to see if they have experienced similar issues, and if they know how to fix it.

In the meantime please do the following in this order:

1. Scan your PC using that ESET link I posted earlier.
2. If the ESET scan comes up clean, then ensure that AVAST and its database are up to date.
3. Try to download the Windows updates again.

Post back with the results.

Regards,
Golden

*** EDIT : in the AVAST blocking window is the process quoted called CSC.EXE, as shown in this image below.

*** EDIT2 : The AVAST forums have a lot of messages about suspected false positives several times a day related to strangely named .dll's. It appears that the culprit may be this CSC.EXE process. See here Win32:Malware-gen popping up

Lets see what other forum members can add.
Yes that image you have attached is the same as the ones I have had coming up. I haven't had time to snip and save them. I have been keeping everything updated. My Avast says that it is up to date and yet there is another red box popping up saying that the last update was unable to complete?? I have been looking into it, but I'm not having much luck as I really don't know what I am looking for, hence being here and asking. I never do anything I don't understand without asking first. Most of the time its logical and I can figure it out... this one has me a little perplexed, to say the least. I'll do some more prowling around and keep you posted too.
Just managed to catch one for you

My System SpecsSystem Spec
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