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Windows 7: Windows update not working


30 Jan 2011   #1

Windows 7 Home Premium x64
 
 
Windows update not working

When i click on check for updates it would flash to this one error that was red and then it would go away in 3 seconds. after hitting it a couple of times i finally got what it said:
Windows could not search for new updates. Windows update encountered an unknown error. C8000710
Then after that i would click ok and then another error would pop up and it said:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755



So if anyone can help with this i would really appreciate the time and effort.

GoldiLX



My System SpecsSystem Spec
.

30 Jan 2011   #2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Try this first.

Click Start orb, then type %temp%. Delete all files.

In Internet Explorer click Tools on the toolbar - Internet Options - General tab - and under Browsing History click the Delete button then click Delete Files.

Now try updating again.
My System SpecsSystem Spec
30 Jan 2011   #3

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Try this first.

Click Start orb, then type %temp%. Delete all files.

In Internet Explorer click Tools on the toolbar - Internet Options - General tab - and under Browsing History click the Delete button then click Delete Files.

Now try updating again.
thanks for the reply. whats orb?
My System SpecsSystem Spec
.


30 Jan 2011   #4

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by GoldiLX View Post
When i click on check for updates it would flash to this one error that was red and then it would go away in 3 seconds. after hitting it a couple of times i finally got what it said:
Windows could not search for new updates. Windows update encountered an unknown error. C8000710
Then after that i would click ok and then another error would pop up and it said:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755



So if anyone can help with this i would really appreciate the time and effort.

GoldiLX
Disk space low or permissions screwed up. Try this: open the start menu, type "cleanmgr sageset:1" (without the quotes), press enter. Check all options and press OK. Then open the start menu, type "cleanmgr sagerun:1", let it complete, reboot, retry.
My System SpecsSystem Spec
30 Jan 2011   #5

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

The round Start button at the bottom left corner of your screen with the windows logo on it and that flashes when you hover over it (unless modified beyond recognition) and that brings up the start menu when you click it.
My System SpecsSystem Spec
30 Jan 2011   #6

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Bill2 View Post
The round Start button at the bottom left corner of your screen with the windows logo on it and that flashes when you hover over it (unless modified beyond recognition) and that brings up the start menu when you click it.
How about the cleanmgr approach to do both temp cleanup and installer cleanup at the same time? Any thoughts?
My System SpecsSystem Spec
30 Jan 2011   #7

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by baarod View Post
Quote   Quote: Originally Posted by GoldiLX View Post
When i click on check for updates it would flash to this one error that was red and then it would go away in 3 seconds. after hitting it a couple of times i finally got what it said:
Windows could not search for new updates. Windows update encountered an unknown error. C8000710
Then after that i would click ok and then another error would pop up and it said:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755




So if anyone can help with this i would really appreciate the time and effort.


GoldiLX
Disk space low or permissions screwed up. Try this: open the start menu, type "cleanmgr sageset:1" (without the quotes), press enter. Check all options and press OK. Then open the start menu, type "cleanmgr sagerun:1", let it complete, reboot, retry.
i don't have a "start" button. i have "run". i'm sorry i'm not following.
My System SpecsSystem Spec
30 Jan 2011   #8

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by GoldiLX View Post
Quote   Quote: Originally Posted by baarod View Post
Quote   Quote: Originally Posted by GoldiLX View Post
When i click on check for updates it would flash to this one error that was red and then it would go away in 3 seconds. after hitting it a couple of times i finally got what it said:
Windows could not search for new updates. Windows update encountered an unknown error. C8000710
Then after that i would click ok and then another error would pop up and it said:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755




So if anyone can help with this i would really appreciate the time and effort.


GoldiLX
Disk space low or permissions screwed up. Try this: open the start menu, type "cleanmgr sageset:1" (without the quotes), press enter. Check all options and press OK. Then open the start menu, type "cleanmgr sagerun:1", let it complete, reboot, retry.
i don't have a "start" button. i have "run". i'm sorry i'm not following.
What is the name of the operating system you have installed on your computer? "Open the start menu" means that you either press the Windows logo key on your keyboard, if present or click the blue spherical windows logo button in the lower left corner of your screen.
My System SpecsSystem Spec
30 Jan 2011   #9

Windows 7 Ultimate 64-bit
 
 

Any luck?
My System SpecsSystem Spec
31 Jan 2011   #10

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by baarod View Post
Any luck?
Nope, i did what Bill2 told me to do and i restarted and nothing happened.

i have been seeing these messages (as Bill2 said) low on disk space?

i did a chkdsk and went to my hard drive properties and cleaned it up and defragged. i also tried to do sfc /scannow and responded with an error saying it cannot run this program? that has never happened.
My System SpecsSystem Spec
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 Windows update not working




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