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Windows 7: Windows 7 SP1 Install Fail 0x8007000e


23 Feb 2011   #1

Windows 7 Professional x64
 
 
Windows 7 SP1 Install Fail 0x8007000e

Hello. I have 5 computers in the house, all running Windows 7 Ultimate (All Legal). I have successfully installed Windows 7 SP1 on 4 of them, but this PC, the main one, fails with the following message:

ERROR_OUTOFMEMORY(0x8007000e)

This computer is a Q6600 Quad core with 4GB RAM, and two 1 Terabyte drives. I have run Memtest x86 and both 2gb modules pass. From what I can tell there are no issues with my RAM or drives.

I have done a chkdsk /r /v on both drives, no issues found.
I have defragged and cleaned both drives.
Drive C: 89% free
Drive D: 65% free
Ram was 46% used during the install.
Install lasts about 1 hour and 20 minutes and then fails with the above code.

I made sure to disable all startup programs, antivirus, Spybot Search & Destroy. Only 57 running processes at install time.

About 2 weeks ago, I replaced two 500gb drives with these two 1tb drives. I used EASEUS drive copy to clone the drives, then EASEUS Partition Master Free to extend the partition into the unused space after. I needed to use the Windows 7 DVD to boot and it performed a repair. I was able to boot after that.

The system boots and runs really well, and I have had no issues. System Restore creates a restore point every time I try to install.

When I go to Advanced System Properties, Advanced Tab, Startup and Recovery, under System Startup at the top it says "Windows 7 Ultimate (recovered)"

I have no idea what is going on here. I usually troubleshoot myself, and very seldom ask for help, but I am at a loss.

All Google results point to a Vista SP install.

What information do you guys need? Help, please?


My System SpecsSystem Spec
.

23 Feb 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by y0himba View Post
Hello. I have 5 computers in the house, all running Windows 7 Ultimate (All Legal). I have successfully installed Windows 7 SP1 on 4 of them, but this PC, the main one, fails with the following message:

ERROR_OUTOFMEMORY(0x8007000e)

This computer is a Q6600 Quad core with 4GB RAM, and two 1 Terabyte drives. I have run Memtest x86 and both 2gb modules pass. From what I can tell there are no issues with my RAM or drives.

I have done a chkdsk /r /v on both drives, no issues found.
I have defragged and cleaned both drives.
Drive C: 89% free
Drive D: 65% free
Ram was 46% used during the install.
Install lasts about 1 hour and 20 minutes and then fails with the above code.

I made sure to disable all startup programs, antivirus, Spybot Search & Destroy. Only 57 running processes at install time.

About 2 weeks ago, I replaced two 500gb drives with these two 1tb drives. I used EASEUS drive copy to clone the drives, then EASEUS Partition Master Free to extend the partition into the unused space after. I needed to use the Windows 7 DVD to boot and it performed a repair. I was able to boot after that.

The system boots and runs really well, and I have had no issues. System Restore creates a restore point every time I try to install.

When I go to Advanced System Properties, Advanced Tab, Startup and Recovery, under System Startup at the top it says "Windows 7 Ultimate (recovered)"

I have no idea what is going on here. I usually troubleshoot myself, and very seldom ask for help, but I am at a loss.

All Google results point to a Vista SP install.

What information do you guys need? Help, please?

Several possibilities but we need more info.

1-SP-1 has some problems where some of the previous updates need to be installed
2-That error code seems to pop up mostly in regards to email but there are several references to it also having problems with an antivirus app.
My System SpecsSystem Spec
23 Feb 2011   #3

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post

Several possibilities but we need more info.

1-SP-1 has some problems where some of the previous updates need to be installed
2-That error code seems to pop up mostly in regards to email but there are several references to it also having problems with an antivirus app.
I checked that KB and compared the needed updates with what I have installed in my update history and everything is installed. I had one hidden update (card reader update) and I installed that.

My Antivirus was both disabled and the services were stopped so they were completely not running. I also made sure that the SDWin Security service wasn't running in the background and closed Teatimer.

My System SpecsSystem Spec
.


23 Feb 2011   #4

Windows 7 & Windows Vista Ultimate
 
 

Hi, y0himba.

I don't believe the error is related to your hard-drive space but rather the temporary file storage areas. I suggest that you run the Cleaning Manager Utility:

START | type cmd.exe into the start search box | right-click on cmd.exe above under programs | select Run as Administrator | type cleanmgr tuneup in the cmd/DOS screen. Check the following boxes:
- Temp Setup Files
- Downloaded Program Files
- Temp Internet Files
- Recycle Bin
- System error memory dump files (NOT the next line - minidump files)
- Temp Files
- Temp Windows Installation Files
My System SpecsSystem Spec
23 Feb 2011   #5

Windows 7 Home Premium 64bit
 
 

Corrine,
I didn't have any problem with downloading SP1 on my desktop or laptop.
I downloaded the smaller files first/rebooted then went after the big file SP1 by itself with no problems.

Some members are having a slower than normal restart after all said and done but I didn't even have that.
Just adding my experience with SP1/ THW
My System SpecsSystem Spec
23 Feb 2011   #6

Windows 7 & Windows Vista Ultimate
 
 

I didn't have any issues either but since every machine is different, with varying software configurations, the possibilities are endless.
My System SpecsSystem Spec
23 Feb 2011   #7

Windows 7 Home Premium 64bit
 
 

Maybe it's because we are nicer to our computer and don't go where we don't belong or download tons of games or music files.
I am to old and slow to play games and my choice of music is when I hear my golf ball hitting the bottom of the cup!
Don't ask how many strokes it takes to hit the bottom of the cup!
My System SpecsSystem Spec
23 Feb 2011   #8

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Corrine View Post
Hi, y0himba.

I don't believe the error is related to your hard-drive space but rather the temporary file storage areas. I suggest that you run the Cleaning Manager Utility:

START | type cmd.exe into the start search box | right-click on cmd.exe above under programs | select Run as Administrator | type cleanmgr tuneup in the cmd/DOS screen. Check the following boxes:
- Temp Setup Files
- Downloaded Program Files
- Temp Internet Files
- Recycle Bin
- System error memory dump files (NOT the next line - minidump files)
- Temp Files
- Temp Windows Installation Files
As per the original post, I cleaned the drive. I should have been more specific that I had used both MS Disk Cleanup and CCleaner. I have been attempting to track the install process each time I try, and it appears there is an issue with folks who have upgraded from Vista to Windows 7. I got my first copy of Windows 7 Ultimate from one of the launch events almost 2 months before general release. I did an upgrade install from Vista, so I think, just a hunch, that there is an issue with file mismatch errors. I ran SFC /SCANNOW in safe mode, however no issues were found. I am at an impasse.

As for the comments about going places one shouldn't, that is off topic and I take it as a personal insult. I am very outspoken about being anti-warez. I have 5 kids and a granddaughter and would not want them to follow the current go with the flow attitude towards that type of thing. I prefer to teach them to be outspoken as well, and let people know what lowlifes they are for being thieves. No matter what excuse or justification or excuse is used, it is theft, period.

So back to the subject, any other suggestions? I would prefer not to do a format, however a repair install might be necessary. Are there any more command line options for SFC? Any way to log the install output so I can see the errors?
My System SpecsSystem Spec
23 Feb 2011   #9

Windows 7 Home Premium 64bit
 
 

My off topic was directed to Corrine as a little humorous input that she and I share.

If I have insulted you I apologize as I see you are relatively new to 7 Forums.
Those of us who have been here longer will do this on occasion to break up the tension one has with some of these Service Pack updates that cause problems.
My System SpecsSystem Spec
23 Feb 2011   #10

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Recovered showing because of the repair. Mine shows this also after I did a repair. Not a big deal. Windows way of telling you it was done.
That should have nothing to do with SP1 installation.


"Windows 7 Ultimate (recovered)" - I needed to use the Windows 7 DVD to boot and it performed a repair.

---------------------------------------------------------
Possible fix.
I've been looking off and on for cure since you made your first post.


Look and see if the SP1 is listed in Win Updates. I'll get you there.
It may be damaged when it downloaded.

Left picture below open Win Update then click "View Update History" marked in yellow.

Next window to open is right picture and click "Installed Updates".

Bottom picture is of my listing and yours will be similar. Find the "Service Pack" I have highlighted in yellow if it is in the list.

If it is in the listing.
Highlight the Service Pack then click Uninstall circled in yellow at top left.
Follow prompts and Yes to restart when prompted.


Then run the Option One of below tutorial.
Clean out leftovers.
Windows 7 SP1 Disk Cleanup Tool

Then you can try to download again if you want.
It might work the second go.

This should get you back to the beginning at least.

If SP1 is not in the Update listing I'm stumped but will continue searching.

I don't guarantee the above will work.
Only thing I can think of at the moment.
I leave it to you.

Mike


Attached Thumbnails
Windows 7 SP1 Install Fail 0x8007000e-windows-update.png   Windows 7 SP1 Install Fail 0x8007000e-installed-updates.png   Windows 7 SP1 Install Fail 0x8007000e-service-pack.png  
My System SpecsSystem Spec
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 Windows 7 SP1 Install Fail 0x8007000e




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