Windows 7: Microsoft notes Windows Update "inconsistencies," provides fix

Borg 386 · 25 Feb 2011

Note that these tools are 98MB for 32bit and 300MB for 64bit

Quote:

If you’re experiencing Windows Update errors and that troubleshooter doesn’t work, haul out the big guns: the System Update Readiness Tool for Windows 7. According to a Microsoft support document published just a few days ago:

This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software. This tool checks your computer for such inconsistencies and tries to resolve issues if found.

If you’re unable to apply the Service Pack 1 update to Windows 7, consider downloading and running this utility. Choose the version that applies to your installation:

The quickest and easiest repair option is the Windows Update Troubleshooter. Open Control Panel, click in the search box, and type troubleshoot. Click the Troubleshooting link at the top of the search results, then click System and Security, and finally click Windows Update. The troubleshooter runs quickly. On my system, which had no noticeable issues with recent updates, it detected a minor problem and fixed it.

Most of the error messages I’m seeing in reports have to do with Windows Update, with error codes like 80073712, 800706BE, and 8024200D. Those sorts of errors have been a fact of life with Windows Update for years, but this time around, Microsoft has quietly acknowledged an “inconsistency” in the Windows Update code that might cause more problems than normal.

Read More:

Microsoft notes Windows Update "inconsistencies," provides fix | ZDNet

see also: Windows Update Troubleshoot Shortcut - Create
and: Troubleshooting

joec1101 · 26 Feb 2011

Unfortunately, this still does not solve the problem.

Installation consistently fails with Error Code 8024200D

None of these "tools" that MS currently offers fixes this issue. MS needs to release an updated SP1 (or some other patch) that actually works.

Borg 386 · 26 Feb 2011

Interesting, I was curious if anyone had utilized the System Update Readiness Tool and if it helped?

Anyone else had any experiences with it?

I d/l ed it and I might consider running it before I do the SP1 update, depending on what experiences have been had with it.

BostonDriver · 13 Mar 2011

Quote: Originally Posted by Borg 386

Interesting, I was curious if anyone had utilized the System Update Readiness Tool and if it helped?

Anyone else had any experiences with it?

No help for me. Still dealing with problems related to SP1

Backing up, I can't seem to get the Windows Update Troubleshoot to 'stick'... I run it, it finds an inconsistency and fixes the problem. Next, I run it again, and the same problem is found and fixed. I used to try to install SP1 in between, but since that doesn't work, at this point I'm trying to just get Windows Update happy... then move on to SP1 again.

niemiro · 13 Mar 2011

Hello!

The System Update Readiness Tool actually does a fantastic job, in particular in this situation.

It produces a log in C:\Windows\Logs\CBS\CheckSUR.(persist.)log.

If errors are shown in that log, I would advise getting advice before attempting to install a Service Pack, because if there is a small corruption, attempting to install the service pack could completely prevent Windows from booting.

Often this tool needs help in actually fixing issues found, however, many of the inconsistencies leading to an install failure for 7SP1 will actually be automatically fixed by this tool.

@BostonDriver: I have asked for your log in your thread.

One last point, although the situation looks bad, Service Packs are massive, and always more likely to fail. We always have an influx of issues around a service pack release, but 7 SP1 has been far, far less problematic than most previous Service Packs.

Richard

BostonDriver · 13 Mar 2011

Quote: Originally Posted by niemiro

Hello!

The System Update Readiness Tool actually does a fantastic job, in particular in this situation.

It produces a log in C:\Windows\Logs\CBS\CheckSUR.(persist.)log.

If errors are shown in that log, I would advise getting advice before attempting to install a Service Pack, because if there is a small corruption, attempting to install the service pack could completely prevent Windows from booting.

Often this tool needs help in actually fixing issues found, however, many of the inconsistencies leading to an install failure for 7SP1 will actually be automatically fixed by this tool.

@BostonDriver: I have asked for your log in your thread.

One last point, although the situation looks bad, Service Packs are massive, and always more likely to fail. We always have an influx of issues around a service pack release, but 7 SP1 has been far, far less problematic than most previous Service Packs.

Richard

@Richard: Will provide the log (in my thread, specific to the latest issue) ASAP. That system is in use right now (disk swamped)

I was able to get SP1 installed. I re-ran the System Update Readiness Tool, after first a) making sure that Windows 7 is the only ACTIVE partition (I just have one Win 7 related partition, everything is in C

b) deleted the download directory where updates are placed. So others might want to research if this might help them get SP1 installed.

niemiro · 13 Mar 2011

No problem! It looks like the problem is now resolved, although I shall confirm from that log whenever is convenient.

There are times when a Windows Update Components Reset: How do I reset Windows Update components?

will work wonders, although not for the particular "inconsistencies" Microsoft are referencing here, I don't think. However, these cases are not simple, and not always single solutioned, and I would recommend the above.

Richard

Windows 7: Microsoft notes Windows Update "inconsistencies," provides fix

Microsoft notes Windows Update "inconsistencies," provides fix problems?