Windows 7: Win7 SP1 fail, now getting this is not a gen copy on bootup

Hi everyone



I tried to install SP1 last Thursday but I hit a problem right away I forgot what error code I got something to do with missing windows files so I followed the link to fix the error and downloaded (Windows6.1-KB947821-v10-x64.msu) 300mb file I ran this program then tried to install SP1 again. All seem to be going well it then asked me to put my copy of windows into the drive so I did then after about 15-20 mins the PC rebooted and the screen was blank/black but i could still hear the HDD was working it was like this for about 10 minutes then I got a message in the bottom right corner of the screen saying windows 7, build 7600, this copy of windows is not a genuine. YES IT IS!.


Could this be the cause of my problem.
About 5 months ago I had to replace the motherboard due to a failed component I didn't replace it with the same make I upgraded for a better board. When I turned the PC back on it asked for the windows 7 disc so in went the disc after a shot time (updating motherboard drivers) I had to activate windows again ok no problem I've still got a few more times that the disc can be used.

Hi, welcome to the forums

If you are convinced that your copy IS genuine then you may want to go to the following web page

Genuine Microsoft Software

This will install an ActiveX app then will validate your copy of Windows 7. If that returns a files then you will need to contact Microsoft regarding the issue.

Via Email
Microsoft Contact Us

Via Phone
Microsoft Contact Us




OS

Can I do this from within a linux os as I can't get windows to boot up now i just get a black screen with windows 7, build 7600, this copy of windows is not a genuine in the bottom right corner

Can you get the machine to boot in Safe Mode (with networking)?

no it will not let me in safe mode I just get a message saying I need to reboot/reset to allow windows to finish update

You may want to try the following

Repair Install

I've been there I got as far as part 10 it all went wrong on part 11 for me I got the black screen and that's it.

I'm starting to think it's time for a new HDD and start again I would re-format this hard drive but I've got to much on it to just wipe it clean.

Have a look at the following tutorial

Custom Install Windows 7

it can save your personal files (not applications) so you copy them over to your new account

Well here goes, I'll report back if all goes well from windows 7 OS and not Linux Ubunto OS

Remember to read through the tutorial in detail before going ahead with it. The windows.old folder will save all your old personal files