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Windows 7: Windows7 SP1 Installation Failures


29 Mar 2011   #11

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by DShuck View Post
Quote   Quote: Originally Posted by niemiro View Post
Hello!

Please copy your entire C:\Windows\Logs\CBS folder to your Desktop, right click on it > Sent to > Compressed (zipped) folder.

I may be needing most/all logs from that folder. Please upload it here.

Thanks!

Richard

Hi Richard

In your message above you had asked that upload my compressed CBS Folder "here", so here it is. BTW- I continue to get the following error whenever I try to run SP1,even running in SafeMode, ERROR_SXS_COMPONENT_STORE_CORRUPT(080073712).

I have tried running the SP1 Update in the Windows Update Mode as well as in the Standalone Installer Mode, neither works. My last attempt was in SafeMode using "7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso" that also failed.

I am running in Administrator mode. All Microsoft System "Updates" with the exception of the SP1 Update, have & continue to install sucessfully.

Thanks!
Doug
Hello Doug!

I see the problem! Thanks for uploading those logs!

Here is a section of your CBS.log:

Code:
2011-03-29 02:46:21, Info                  CSI    00000229 Manifest hash for component [ml:280{140},l:200{100}]"amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16695_none_71317de3234b2af0" does not match expected value. 
 Expected:{l:32 b:e010559ee3a78f98aca4b4f69764c819a05ced85b48ddeca67fb1900e1bc34d2}
 Found:{l:32 b:04ec731086f5b59828a6e6e49c8ec28168dbd5fa3cdfbe090771b79511b77d80}.
2011-03-29 02:46:21, Info                  CSI    0000022a Looking for manifest in Backup Dir...
2011-03-29 02:46:21, Error                 CSI    0000022b (F) Unable to load manifest for component [ml:280{140},l:200{100}]"amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16695_none_71317de3234b2af0"[gle=0x80004005]
2011-03-29 02:46:21, Error                 CSI    0000022c@2011/3/29:06:46:21.895 (F) d:\w7rtm\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
  FileHashMismatch on resource [127]"\winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16695_none_71317de3234b2af0.manifest"[gle=0x80004005]
2011-03-29 02:46:22, Error                 CSI    0000022d (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #3311391# from CCSDirectTransaction::OperateEnding at index 113 (0x0000000000000071) of 256 (0x0000000000000100) operations, disposition 0[gle=0xd015001a]
2011-03-29 02:46:23, Error                 CSI    0000022e (F) HRESULT_FROM_WIN32(14098) #3243044# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x4c82010, mp = @0x4c82810, disp = 0)[gle=0x80073712]
2011-03-29 02:46:23, Info                  CBS    Failed to add one or more component [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-03-29 02:46:23, Error                 CBS    Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-03-29 02:46:23, Info                  CSI    0000022f@2011/3/29:06:46:23.152 CSI Transaction @0x3092c0 destroyed
2011-03-29 02:46:23, Info                  CBS    Perf: Resolve chain complete.
2011-03-29 02:46:23, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-03-29 02:46:23, Error                 CBS    Failed to process Multi-phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-03-29 02:46:23, Info                  CBS    WER: Generating failure report for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, status: 0x80073712, failure source: Resolve, start state: Absent, target state: Staged, client id: SP Coordinater Engine
2011-03-29 02:46:23, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-03-29 02:46:23, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2011-03-29 02:46:23, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2011-03-29 02:46:24, Info                  CBS    Reboot mark refs: 0
2011-03-29 02:46:24, Info                  CBS    SQM: Reporting package change for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, current: Absent, pending: Default, start: Absent, applicable: Installed, target: Staged, limit: Staged, hotpatch status: StillGoing, status: 0x0, failure source: Resolve, reboot required: False, client id: SP Coordinater Engine, initiated offline: False, execution sequence: 361, first merged sequence: 361
2011-03-29 02:46:25, Info                  CBS    SQM: Upload requested for report: PackageChangeBegin_Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, session id: 101457923, sample type: Standard
2011-03-29 02:46:25, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2011-03-29 02:46:25, Info                  CBS    SQM: Reporting package change completion for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, current: Absent, original: Absent, target: Staged, status: 0x80073712, failure source: Resolve, failure details: "(null)", client id: SP Coordinater Engine, initiated offline: False, execution sequence: 361, first merged sequence: 361
2011-03-29 02:46:25, Info                  CBS    SQM: resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-03-29 02:46:25, Info                  CBS    SQM: stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-03-29 02:46:25, Info                  CBS    SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-03-29 02:46:26, Info                  CBS    SQM: Upload requested for report: PackageChangeEnd_Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, session id: 101457924, sample type: Standard
2011-03-29 02:46:26, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2011-03-29 02:46:26, Info                  CBS    Enabling LKG boot option
2011-03-29 02:46:26, Info                  CBS    Restored system sleep block state: 0x80000000
2011-03-29 02:46:26, Info                  CBS    SPI: Error callback - 0x80073712
2011-03-29 02:46:26, Info                  CBS    Exec: Processing complete.  Session: 30141909_1299880518, Package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-03-29 02:46:26, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-03-29 02:46:26, Info                  CBS    Session: 30141909_1299880518 finalized. Reboot required: no [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-03-29 02:46:26, Error                 CBS    SPI: (CSPICbsClient::Finalize:737)Failed to finalize session hr=0x80073712
2011-03-29 02:46:26, Error                 CBS    SPI: (CSPICbsClient::ChangeState:519)Failed to finalize CBS session to install package hr=0x80073712
2011-03-29 02:46:26, Error                 CBS    SPI: (CSPCInstallTask::Execute:1010)Failed to install package with identity Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 hr=0x80073712
2011-03-29 02:46:26, Info                  CBS    SPI: Reporting Failed package event
2011-03-29 02:46:26, Error                 CBS    Cannot finalize a session that has been finalized. [HRESULT = 0x800f0842 - CBS_E_SESSION_FINALIZED]
2011-03-29 02:46:26, Info                  CBS    Session: 30141909_1299880518 finalized. Reboot required: no [HRESULT = 0x800f0842 - CBS_E_SESSION_FINALIZED]
2011-03-29 02:46:26, Error                 CBS    SPI: (CSPICbsClient::Finalize:737)Failed to finalize session hr=0x800f0842
2011-03-29 03:00:54, Info                  CBS    SPI: Deleting directory: C:\16fdfe64645d427eac114cd158b4d1\ddbbb57adc9de191abb6fdced33f\e14078407263f89f3aeb.  ret=0
2011-03-29 03:00:54, Error                 CBS    SPI: (CSPInstall::Install:1583)Failed executing Install task hr=0x80073712
2011-03-29 03:00:54, Info                  CBS    SPI: Ending SP Installation
2011-03-29 03:00:54, Error                 CBS    SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x80073712
2011-03-29 03:00:54, Error                 CBS    SPI: (wmain:1105)Failed to perform SP installation hr=0x80073712
2011-03-29 03:00:54, Info                  CBS    SPI: Reporting Failed event
2011-03-29 03:10:55, Info                  CBS    Reboot mark refs incremented to: 1
2011-03-29 03:10:55, Info                  CBS    Scavenge: Starts
2011-03-29 03:10:55, Info                  CSI    00000230@2011/3/29:07:10:55.337 CSI Transaction @0x308870 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"
The error is because a .manifest file is corrupt:

Code:
  FileHashMismatch on resource [127]"\winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16695_none_71317de3234b2af0.manifest"[gle=0x80004005]
2011-03-29 02:46:22, Error                 CSI    0000022d (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #3311391# from CCSDirectTransaction::OperateEnding at index 113 (0x0000000000000071) of 256 (0x0000000000000100) operations, disposition 0[gle=0xd015001a]
Your System Update Readiness Tool run also picked up a second error:

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 11.0
2011-03-28 21:46

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Manifest Failed Catalog Check    0x00000000    winsxs\Manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16695_none_71317de3234b2af0.manifest    amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16695_none_71317de3234b2af0    
(f)    CSI Manifest Failed Catalog Check    0x00000000    winsxs\Manifests\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_f47e1bd6f6571810.manifest    x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_f47e1bd6f6571810    

Summary:
Seconds executed: 891
 Found 2 errors
  CSI Manifest Failed Catalog Check Total count: 2

Unavailable repair files:
    winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16695_none_71317de3234b2af0.manifest
    winsxs\manifests\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_f47e1bd6f6571810.manifest
So, hopefully, we will repair those two corrupt .manifest files, and SP1 will install successfully.

Please download the attached Packs.zip, and extract both files into C:\Windows\Temp\CheckSur\WinSxS\Manifests .

Create the above directory if it does not already exist.

Rerun the System Update Readiness Tool. If you have absolutely lost the installer, look in your Downloads folder, otherwise re-download it from here: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

Restart your computer, upload me a copy of C:\Windows\Logs\CBS\CheckSUR.persist.log and re-try SP1.

Thanks!

Richard




Attached Files
File Type: zip Packs.zip (14.3 KB, 1043 views)
My System SpecsSystem Spec
.

29 Mar 2011   #12

Window 7 Ultimate (x64)
 
 
Windows 7 SP1 Installation Failures

Hi Richard!

I found that the folder that you wanted me to create already exists in my Temp Dir. I have included a zip file of that folder and the files contained therein. So my questions is, what do we do with those existing files, if anything???

Additionally, if I am reading your post correctly you wanted me to create that folder and to rerun the Readiness Tools again, is that correct? I had just run that file prior to sending you the first zip file. Will the readiness tools send files to that folder by default or do i have to do something else. I noticed that the existing files all has 2009 dates.

Regards,
Doug


Attached Files
File Type: zip CheckSUR.zip (13.0 KB, 164 views)
My System SpecsSystem Spec
30 Mar 2011   #13

Window 7 Ultimate (x64)
 
 
Windows 7 SP1 Installation Failures

Hi

Well things just went from bad to worse. After installing the files and trying to run the System Update Readiness Tool I am now receiving the following error; Installer encountered an error:0x80040154 - Class not registered.

I tried running the sfc /scannow app but that did not correct the problem. My System restore function now also dos not work. All this while running with no firewall or antivirus software running and in a Clean Boot config.

Any ideas?
My System SpecsSystem Spec
.


30 Mar 2011   #14

Vista Home Premium x86 SP2
 
 

Hello!

I am sorry to hear that. Can you please copy to Desktop, zip up, and upload C:\Windows\Logs\CBS\CBS.log?

Thanks!

Richard
My System SpecsSystem Spec
03 Apr 2011   #15

Window 7 Ultimate (x64)
 
 
Windows 7 SP1 Installation Failures

Hi Richard

Sorry for the delay but my system crashed (hardware issue) and I had to wait on a part. Attached is the file that you requested.

DOUG
My System SpecsSystem Spec
06 Apr 2011   #16

Window 7 Ultimate (x64)
 
 
Windows 7 SP1 Installation Failures

Hi Richard

Are you still around??? If not can anyone else HELP???

Doug
My System SpecsSystem Spec
07 Apr 2011   #17

Window 7 Ultimate (x64)
 
 
Windows 7 SP1 Installation Failures

Hi

Is it possible to create a Windows 7 bootable disk with SP1 on it, that would allow one to simply run SP1 from there???
My System SpecsSystem Spec
07 Apr 2011   #18

 
 

My System SpecsSystem Spec
07 Apr 2011   #19

Window 7 Ultimate (x64)
 
 
Windows 7 SP1 Installation Failures

Hi

Thanks! Using Slipstream assumes that I am installing Win 7 & SP1 together, right? However, in this case Win 7 is already installed and all I want to do is to install SP1. The problem that I have is that SP1 will not install while I am running my currently Win 7 instance (even in safe mode) so i want to force it by installing from a bootable instance of Win 7 (but not install Win 7), does that make sense and can it be done?
My System SpecsSystem Spec
07 Apr 2011   #20

 
 

You may want to try the following steps
  1. Slipstream Windows 7 SP1 into a Installation DVD or ISO File
  2. Repair Install
This theoretically means that you will be Upgrading your current Windows 7 to Windows 7 SP1 without losing your user files.
My System SpecsSystem Spec
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