Touchpad issues after Win 7 upgrade

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  1. Posts : 14
    Windows 7 Enterprise 32bit.
       #1

    Touchpad issues after Win 7 upgrade


    I formatted, and completed a clean of Win 7 Enterprise 32bit from Vista 32bit today. Since this was done, the touchpad dont work anymore. I installed the synaptic mouse driver from the hp homepage for my laptop, and restarted like 10 times, it still doesnt work.

    http://img20.imageshack.us/img20/8595/75697209.png

    Here is an image of my mouse control panel.
    Notice there isnt anything in the "device" box.

    Help please ~~
      My Computer


  2. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #2

    Go to the device manager and check if there are devices there with yellow exclamation marks, under Mice and other pointing devices.
      My Computer


  3. Posts : 14
    Windows 7 Enterprise 32bit.
    Thread Starter
       #3

    double post
      My Computer


  4. Posts : 14
    Windows 7 Enterprise 32bit.
    Thread Starter
       #4

    Bill2 said:
    Go to the device manager and check if there are devices there with yellow exclamation marks, under Mice and other pointing devices.
    http://img192.imageshack.us/img192/3941/94407505.png

    fresh and clean..
      My Computer


  5. Posts : 54
    Windows 7 Home Premium x64 SP1
       #5

    Try downloading the latest up to date drivers (v15.2.7) from the Synaptic website below.

    Drivers | Synaptics
      My Computer


  6. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #6

    Right click on the mouse entry in device manager and check what driver its showing. If its using the default MS driver, update the driver and use both options- search online as well as search my computer.

    Though even with the default drivers, the basic functionality should work fine. Synaptics drivers only add extra features and options.
      My Computer


  7. Posts : 14
    Windows 7 Enterprise 32bit.
    Thread Starter
       #7

    Bill2 said:
    Right click on the mouse entry in device manager and check what driver its showing. If its using the default MS driver, update the driver and use both options- search online as well as search my computer.

    Though even with the default drivers, the basic functionality should work fine. Synaptics drivers only add extra features and options.
    One of them is HID-compliant mouse from Microsoft eHome Infrared Transceiver,
    and other one is HID-compliant mouse from Microsoft Windows USB Mouse(I connected a usb mouse for now).
    I pressed on automatic update for both of those devices, and they say it is already up to date..
      My Computer


  8. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #8

    Try uninstalling the synaptic driver, reboot. Extract the downloaded synaptic driver to a folder on the hard drive. Now update the driver in device manager by pointing to that folder. You can repeat the exercise with the latest downloaded, extracted drivers (use the link in post #5 above).

    Also check whether the touchpad is turned off- many laptops have a small button at the top of the touchpad to turn it on or off or check in the settings.
      My Computer


  9. Posts : 14
    Windows 7 Enterprise 32bit.
    Thread Starter
       #9

    Bill2 said:
    Try uninstalling the synaptic driver, reboot. Extract the downloaded synaptic driver to a folder on the hard drive. Now update the driver in device manager by pointing to that folder. You can repeat the exercise with the latest downloaded, extracted drivers (use the link in post #5 above).

    Also check whether the touchpad is turned off- many laptops have a small button at the top of the touchpad to turn it on or off or check in the settings.
    I just tried that, and it doesnt work. the touchpad button is colored ON (white) . if it was off, it should be red..

    But the thing is even if i press the turn off/on button for the touchpad, it doesnt change to red and stays at white
      My Computer


  10. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #10

    I believe this is a driver issue for 2 reasons- one, in the device manager the correct synaptic driver is not seen installed, and two- the touchpad light not changing colour. I've used HP laptops for a long time and there is a similar issue in the mute button- unless the correct driver is installed, the colour does not toggle between blue and orange.

    Try this method to completely remove old mouse drivers.

    How to remove old & unused device drivers in Windows 7 | The Windows Club

    or better still

    Drivers - Clean Left over Files after Uninstalling
      My Computer


 
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