Hello All - This is my first post to this forum - please forgive any protocol errors.
My problem is that when Windows Updates are available, the notification icon does not appear in either the notification area or the overflow area. All I see is an exclamation point by the shutdown tab that tells me updates have been downloaded and are ready to be installed.
In the notification overflow area, if I click on customize, I can sometimes see the icon there with a gray description "downloading x% complete. It's never at 100%, and it doesn't change, even after many hours. Sometimes the gray description is there without any icon above or to the left of it.
I've read about the notification icon area reset, but that appears to flush out obsolete icons, I do not know if it is still applicable to my issue. Just to clarify again, the Windows Update Icon "may be visible" when I click on "Customize", but it is never visible in the notification area or the overflow area. I also have it set to show icon and notification.
I've tried to attach a screenshot to give some example.
Any help will be much appreciated.
Thank you.
My problem is that when Windows Updates are available, the notification icon does not appear in either the notification area or the overflow area. All I see is an exclamation point by the shutdown tab that tells me updates have been downloaded and are ready to be installed.
In the notification overflow area, if I click on customize, I can sometimes see the icon there with a gray description "downloading x% complete. It's never at 100%, and it doesn't change, even after many hours. Sometimes the gray description is there without any icon above or to the left of it.
I've read about the notification icon area reset, but that appears to flush out obsolete icons, I do not know if it is still applicable to my issue. Just to clarify again, the Windows Update Icon "may be visible" when I click on "Customize", but it is never visible in the notification area or the overflow area. I also have it set to show icon and notification.

I've tried to attach a screenshot to give some example.
Any help will be much appreciated.
Thank you.
My Computer
- Computer Manufacturer/Model Number
- Dell Inspiron 580
- OS
- Windows 7 Home Premium 64 bit
- CPU
- Intel Core i5-760 @ 2.80 ghz
- Motherboard
- Dell OC2KJT / Intel PCH H57
- Memory
- 8 GB - DDR3-SERAM (1333mhz)
- Graphics Card(s)
- ATI Radeon HD 5450 - 1 GB
- Sound Card
- Realtek HD Audio / Intel Display Audio / ATI HI Audio Device
- Monitor(s) Displays
- Acer AL1916
- Hard Drives
- Samsung HD103SJ ATA Device
- Internet Speed
- Comcast Max Blast (150mb)
- Antivirus
- Norton Security
- Browser
- Firefox
- Other Info
- Malwarebytes