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Windows 7: Can't install Win7 SP1 for x64 (KB976932)

27 Mar 2011   #21

Vista Home Premium x86 SP2
 
 

Hello again!

Code:
Log: 'System' Date/Time: 26/03/2011 3:11:53 AM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk0\DR0, has a bad block.

Log: 'System' Date/Time: 22/03/2011 4:01:06 PM
Type: Warning Category: 0
Event: 130 Source: Ntfs
The file system structure on volume C: has now been repaired.

Log: 'System' Date/Time: 26/03/2011 12:14:05 AM
Type: Error Category: 2
Event: 55 Source: Ntfs
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Mid Birtha.
Those are are telling you that the hard disk is dying, and not just a sign of a corrupt hard disk through a corrupt file.

Code:
3/27/2011 12:16:40 AM
Model: ST3750528AS
Serial Number: 5VP355Z5
Firmware Revision: CC38
SMART - Pass 3/27/2011 12:16:40 AM
SMART - Pass 3/27/2011 12:16:40 AM
Short DST - Started 3/27/2011 12:17:30 AM
Short DST - Started 3/27/2011 12:17:43 AM
Short DST - FAIL 3/27/2011 12:17:47 AM
SeaTools Test Code: 6AF0A5E4
Short DST - FAIL 3/27/2011 12:17:59 AM
SeaTools Test Code: 6AF0A5E4
Long Generic - Started 3/27/2011 12:24:01 AM
Long Generic - Started 3/27/2011 12:24:15 AM
Long Generic - FAIL 3/27/2011 12:24:41 AM
SeaTools Test Code: 6AF0A5D4
Long Generic - FAIL 3/27/2011 12:24:58 AM
SeaTools Test Code: 6AF0A5D4
That is a dead hard disk. No getting around it.

Do see if you can get the drive replaced under warranty. It sounds as though you built the system yourself. The warranty on drives bought yourself can be very good, although I too have had better experience from Western Digital, rather than Sea Gate, although that means very little.

Quote:
I'm still suspicious that the SP1 update somehow damaged the drive.
No. SP1 is a massive update. The hard disk was already very dead. However, doing all of those intermediary file moves across a great many bad blocks corrupted many files not previously corrupted. This is unfortunate, but certainly not the fault of Microsoft or SP1.

You now have a great deal of corruption, in the registry also. You need to re-install Windows when you get a new hard disk (or already have one lying around) and then re-install all of your programs, because they will also be corrupt now. Then try to salvage what documents you can.

EDIT:
Quote:
but it resets the activation so you have to go through that rigmarole all over again
It is likely that your activation files were corrupted by your failing hard disk drive.

Thanks, and the very best of luck,

Richard

P.S. My Windows computer once had a Sea Gate hard disk which failed. It was part of that bunch with that magnetic coating stuff. Let me find an article for you: Apple acknowledges some MacBook hard-drive problems | Apple - CNET News

Please now remember (Sea Gate) that this is not a valid grievance, and everyone should still buy Sea Gate, as I am sure that they are wonderful now, and not sue me.

My System SpecsSystem Spec
27 Mar 2011   #22

Windows Vista HP 64-bit, Windows 7 P 64-bit, Leopard 10.5.8, Windows 7 P 32-bit
 
 

Quote   Quote: Originally Posted by niemiro View Post
Hello again!

Code:
Log: 'System' Date/Time: 26/03/2011 3:11:53 AM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk0\DR0, has a bad block.

Log: 'System' Date/Time: 22/03/2011 4:01:06 PM
Type: Warning Category: 0
Event: 130 Source: Ntfs
The file system structure on volume C: has now been repaired.

Log: 'System' Date/Time: 26/03/2011 12:14:05 AM
Type: Error Category: 2
Event: 55 Source: Ntfs
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Mid Birtha.
Those are are telling you that the hard disk is dying, and not just a sign of a corrupt hard disk through a corrupt file.

Code:
3/27/2011 12:16:40 AM
Model: ST3750528AS
Serial Number: 5VP355Z5
Firmware Revision: CC38
SMART - Pass 3/27/2011 12:16:40 AM
SMART - Pass 3/27/2011 12:16:40 AM
Short DST - Started 3/27/2011 12:17:30 AM
Short DST - Started 3/27/2011 12:17:43 AM
Short DST - FAIL 3/27/2011 12:17:47 AM
SeaTools Test Code: 6AF0A5E4
Short DST - FAIL 3/27/2011 12:17:59 AM
SeaTools Test Code: 6AF0A5E4
Long Generic - Started 3/27/2011 12:24:01 AM
Long Generic - Started 3/27/2011 12:24:15 AM
Long Generic - FAIL 3/27/2011 12:24:41 AM
SeaTools Test Code: 6AF0A5D4
Long Generic - FAIL 3/27/2011 12:24:58 AM
SeaTools Test Code: 6AF0A5D4
That is a dead hard disk. No getting around it.

Do see if you can get the drive replaced under warranty. It sounds as though you built the system yourself. The warranty on drives bought yourself can be very good, although I too have had better experience from Western Digital, rather than Sea Gate, although that means very little.

Quote:
I'm still suspicious that the SP1 update somehow damaged the drive.
No. SP1 is a massive update. The hard disk was already very dead. However, doing all of those intermediary file moves across a great many bad blocks corrupted many files not previously corrupted. This is unfortunate, but certainly not the fault of Microsoft or SP1.

You now have a great deal of corruption, in the registry also. You need to re-install Windows when you get a new hard disk (or already have one lying around) and then re-install all of your programs, because they will also be corrupt now. Then try to salvage what documents you can.

EDIT:
Quote:
but it resets the activation so you have to go through that rigmarole all over again
It is likely that your activation files were corrupted by your failing hard disk drive.

Thanks, and the very best of luck,

Richard

P.S. My Windows computer once had a Sea Gate hard disk which failed. It was part of that bunch with that magnetic coating stuff. Let me find an article for you: Apple acknowledges some MacBook hard-drive problems | Apple - CNET News

Please now remember (Sea Gate) that this is not a valid grievance, and everyone should still buy Sea Gate, as I am sure that they are wonderful now, and not sue me.
I don't understand why I can't restore from an earlier Acronis backup? I have one from November, 2010 and I'm pretty sure that this was long before there was any file corruption. I can restore my data from a later backup since that doesn't have any executables, and then just update all the software to the latest versions. I don't think I've added any software in the mean time, but if I have it'll show up in the Belarc report, and I have all of my installation programs in a special "Updata" directory. It's unlikely those are corrupted, but if they are it will surely show up during the update process.

I bought the Seagate back in July of 2010, and also have a backup from shortly after the installation, but after I'd installed most of my software. I could even restore that. The safest thing would be to use Windows Easy Transfer which saves all of the data files and preferences, as well as installation keys. It doesn't transfer the programs themselves though, which have to be re-installed.

Update: I get what you're saying about the activation files, but it wouldn't hurt anything to transfer those using Easy Transfer would it? Because if one or two are corrupted the worst case would be that I'd have to re-activate. Anyway, Belarc didn't notice any activation problems and I printed out all of the information in this installation, including all of the windows updates and activation keys for everything. The problem isn't so much with the keys, but with the fact that some of the software has limitations on the number of activations that I can perform without getting on the phone or going through a big rigmarole. For instance Rosetta Stone is pretty restricted and if at all possible the software should be deactivated before wiping the drive so that it can be reactivated when it's later installed. If you don't do that you have to jump through a lot of hoops and get all new activation keys. Big hassle.
My System SpecsSystem Spec
27 Mar 2011   #23

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by freewheeling View Post
Quote   Quote: Originally Posted by niemiro View Post
Hello again!

Code:
Log: 'System' Date/Time: 26/03/2011 3:11:53 AM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk0\DR0, has a bad block.

Log: 'System' Date/Time: 22/03/2011 4:01:06 PM
Type: Warning Category: 0
Event: 130 Source: Ntfs
The file system structure on volume C: has now been repaired.

Log: 'System' Date/Time: 26/03/2011 12:14:05 AM
Type: Error Category: 2
Event: 55 Source: Ntfs
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Mid Birtha.
Those are are telling you that the hard disk is dying, and not just a sign of a corrupt hard disk through a corrupt file.

Code:
3/27/2011 12:16:40 AM
Model: ST3750528AS
Serial Number: 5VP355Z5
Firmware Revision: CC38
SMART - Pass 3/27/2011 12:16:40 AM
SMART - Pass 3/27/2011 12:16:40 AM
Short DST - Started 3/27/2011 12:17:30 AM
Short DST - Started 3/27/2011 12:17:43 AM
Short DST - FAIL 3/27/2011 12:17:47 AM
SeaTools Test Code: 6AF0A5E4
Short DST - FAIL 3/27/2011 12:17:59 AM
SeaTools Test Code: 6AF0A5E4
Long Generic - Started 3/27/2011 12:24:01 AM
Long Generic - Started 3/27/2011 12:24:15 AM
Long Generic - FAIL 3/27/2011 12:24:41 AM
SeaTools Test Code: 6AF0A5D4
Long Generic - FAIL 3/27/2011 12:24:58 AM
SeaTools Test Code: 6AF0A5D4
That is a dead hard disk. No getting around it.

Do see if you can get the drive replaced under warranty. It sounds as though you built the system yourself. The warranty on drives bought yourself can be very good, although I too have had better experience from Western Digital, rather than Sea Gate, although that means very little.

Quote:
I'm still suspicious that the SP1 update somehow damaged the drive.
No. SP1 is a massive update. The hard disk was already very dead. However, doing all of those intermediary file moves across a great many bad blocks corrupted many files not previously corrupted. This is unfortunate, but certainly not the fault of Microsoft or SP1.

You now have a great deal of corruption, in the registry also. You need to re-install Windows when you get a new hard disk (or already have one lying around) and then re-install all of your programs, because they will also be corrupt now. Then try to salvage what documents you can.

EDIT:
Quote:
but it resets the activation so you have to go through that rigmarole all over again
It is likely that your activation files were corrupted by your failing hard disk drive.

Thanks, and the very best of luck,

Richard

P.S. My Windows computer once had a Sea Gate hard disk which failed. It was part of that bunch with that magnetic coating stuff. Let me find an article for you: Apple acknowledges some MacBook hard-drive problems | Apple - CNET News

Please now remember (Sea Gate) that this is not a valid grievance, and everyone should still buy Sea Gate, as I am sure that they are wonderful now, and not sue me.
I don't understand why I can't restore from an earlier Acronis backup? I have one from November, 2010 and I'm pretty sure that this was long before there was any file corruption. I can restore my data from a later backup since that doesn't have any executables, and then just update all the software to the latest versions. I don't think I've added any software in the mean time, but if I have it'll show up in the Belarc report, and I have all of my installation programs in a special "Updata" directory. It's unlikely those are corrupted, but if they are it will surely show up during the update process.

I bought the Seagate back in July of 2010, and also have a backup from shortly after the installation, but after I'd installed most of my software. I could even restore that. The safest thing would be to use Windows Easy Transfer which saves all of the data files and preferences, as well as installation keys. It doesn't transfer the programs themselves though, which have to be re-installed.

Update: I get what you're saying about the activation files, but it wouldn't hurt anything to transfer those using Easy Transfer would it? Because if one or two are corrupted the worst case would be that I'd have to re-activate. Anyway, Belarc didn't notice any activation problems and I printed out all of the information in this installation, including all of the windows updates and activation keys for everything. The problem isn't so much with the keys, but with the fact that some of the software has limitations on the number of activations that I can perform without getting on the phone or going through a big rigmarole. For instance Rosetta Stone is pretty restricted and if at all possible the software should be deactivated before wiping the drive so that it can be reactivated when it's later installed. If you don't do that you have to jump through a lot of hoops and get all new activation keys. Big hassle.
Hello again!

I didn't realise that you had images. Yes, they should be absolutely fine to restore. I cannot guess at how long the hard disk has been dead for, it depends on luck and usage. A long time probably, although data corruption usually only occurs towards the very end, so I think that your image would only have to go back about or month or so (taken off the top of my head)

I would hazard a guess at a successful install of SP1 = a goodish image.

With all of those services not working, I don't think that Easy Transfer will actually complete without error, although you could try. I think that your images are your best bet.

Your activation files were fixed when you re-activated, so actually at the moment they are in good shape.

Please do feel free to ask any more questions you may have,

Richard
My System SpecsSystem Spec
.


27 Mar 2011   #24

Windows Vista HP 64-bit, Windows 7 P 64-bit, Leopard 10.5.8, Windows 7 P 32-bit
 
 

Quote   Quote: Originally Posted by niemiro View Post

Hello again!

I didn't realise that you had images. Yes, they should be absolutely fine to restore. I cannot guess at how long the hard disk has been dead for, it depends on luck and usage. A long time probably, although data corruption usually only occurs towards the very end, so I think that your image would only have to go back about or month or so (taken off the top of my head)

I would hazard a guess at a successful install of SP1 = a goodish image.

With all of those services not working, I don't think that Easy Transfer will actually complete without error, although you could try. I think that your images are your best bet.

Your activation files were fixed when you re-activated, so actually at the moment they are in good shape.

Please do feel free to ask any more questions you may have,

Richard
Actually, I went a long time without creating a backup image and only started doing it again when I started having problems with the SP1 installation. Prior to that it goes back to November of 2010, and before that to July of that year. I currently have the easy restore running, but it's not clear that it's successful yet. Saving the mig file to one of my networked drives. It says it'll take about 2 1/2 hours but it isn't hanging... yet.

So, do you think that the restoring from the image after the successful SP1 install would be OK? Or should I restore from the November image and then use the easy transfer to update my critical data files only? Is there a diagnostic I can run to determine the precise "health" of the restored system, so I'll know whether it's OK?

BTW, I ran that Uniblue package to repair the registry so that might be why it seems pretty stable now.
My System SpecsSystem Spec
27 Mar 2011   #25

Vista Home Premium x86 SP2
 
 

Hello again!

Ah, yes, I forgot that SP1 went through eventually. No, I think that restoring the post SP1 image will be a bad idea, and cause you problems down the road. The November one will probably be fine. Good luck on that Easy Transfer...

There is no specific way. I shall run an SFC, and take another Event Log after a couple of days, and we can go from there.

Thanks!

Richard
My System SpecsSystem Spec
28 Mar 2011   #26

Windows Vista HP 64-bit, Windows 7 P 64-bit, Leopard 10.5.8, Windows 7 P 32-bit
 
 

Quote   Quote: Originally Posted by niemiro View Post
Hello again!

Ah, yes, I forgot that SP1 went through eventually. No, I think that restoring the post SP1 image will be a bad idea, and cause you problems down the road. The November one will probably be fine. Good luck on that Easy Transfer...

There is no specific way. I shall run an SFC, and take another Event Log after a couple of days, and we can go from there.

Thanks!

Richard
I called Seagate, and they're going to replace the drive... but not until I send in the old one. It was on warranty until 2013 so I'm well within that. I transferred the Acronis backup to a firewire Maxtor drive, so that I can free up the drive I was using as backup to run my OS. I assume it doesn't matter where the *.tib files are located since it's just an image. I'll also have to read up on Acronis to see if I can transfer the image from a smaller to a larger drive. BTW, I'm using my 6 year old MacBook to communicate on this forum. That's ironic, huh?

Update: At the suggestion of the Seagate tech I downloaded the DOS version of Sea Tools with includes the long DST test, and ran that. It failed the test, but only found one bad sector and after "repairing" it the drive passed the short DST test. I'm now re-running the long test. I'm sure this doesn't really "fix" the drive, but it might keep it stable enough that I can keep the data intact on it until I can get it all transferred.

Incidentally, I noticed that you can't repair a Win 7 SP1 installation with a regular Win 7 install disk. Are they going to provide a Win 7 SP1 ISO for those of us who might want to be able to use this "repair install" procedure?
My System SpecsSystem Spec
28 Mar 2011   #27
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You can make a system rescue CD SystemRescueCd
that will work on a Windows machine.
My System SpecsSystem Spec
28 Mar 2011   #28

Windows Vista HP 64-bit, Windows 7 P 64-bit, Leopard 10.5.8, Windows 7 P 32-bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
You can make a system rescue CD SystemRescueCd
that will work on a Windows machine.
It's my understanding that a rescue cd won't repair a windows installation. The slipstreamed SP1 Windows installation won't do it either, according to this tutorial. Right now the only place you can get an installation ISO that allows system repair is if you're a member of Technet or MSDN. They should probably let people *know this* before they do the SP1 update.

I think you can uninstall SP1, run system repair from the installation disk, and then re-install SP1. But it sounds kind of tedious, and assumes that you can still uninstall SP1 from a buggered-up system (sort of an iffy proposition to say the least).
My System SpecsSystem Spec
29 Mar 2011   #29

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by freewheeling View Post
Quote   Quote: Originally Posted by niemiro View Post
Hello again!

Ah, yes, I forgot that SP1 went through eventually. No, I think that restoring the post SP1 image will be a bad idea, and cause you problems down the road. The November one will probably be fine. Good luck on that Easy Transfer...

There is no specific way. I shall run an SFC, and take another Event Log after a couple of days, and we can go from there.

Thanks!

Richard
I called Seagate, and they're going to replace the drive... but not until I send in the old one. It was on warranty until 2013 so I'm well within that. I transferred the Acronis backup to a firewire Maxtor drive, so that I can free up the drive I was using as backup to run my OS. I assume it doesn't matter where the *.tib files are located since it's just an image. I'll also have to read up on Acronis to see if I can transfer the image from a smaller to a larger drive. BTW, I'm using my 6 year old MacBook to communicate on this forum. That's ironic, huh?

Update: At the suggestion of the Seagate tech I downloaded the DOS version of Sea Tools with includes the long DST test, and ran that. It failed the test, but only found one bad sector and after "repairing" it the drive passed the short DST test. I'm now re-running the long test. I'm sure this doesn't really "fix" the drive, but it might keep it stable enough that I can keep the data intact on it until I can get it all transferred.

Incidentally, I noticed that you can't repair a Win 7 SP1 installation with a regular Win 7 install disk. Are they going to provide a Win 7 SP1 ISO for those of us who might want to be able to use this "repair install" procedure?
Hello!

Yeah, they always want the dead hard disks back in, to stop people cheating the system. I don't really know about 7 SP1 images. Maybe Jacee does?

That DOS run has actually done the same thing which chkdsk dones - marked dead sectors as dead. A chkdsk followed immediately by a Short also may be able to sneak the "deadness" through. Doesn't fix it though!

Richard
My System SpecsSystem Spec
29 Mar 2011   #30

Windows Vista HP 64-bit, Windows 7 P 64-bit, Leopard 10.5.8, Windows 7 P 32-bit
 
 

Quote   Quote: Originally Posted by niemiro View Post
Quote   Quote: Originally Posted by freewheeling View Post
Quote   Quote: Originally Posted by niemiro View Post
Hello again!

Ah, yes, I forgot that SP1 went through eventually. No, I think that restoring the post SP1 image will be a bad idea, and cause you problems down the road. The November one will probably be fine. Good luck on that Easy Transfer...

There is no specific way. I shall run an SFC, and take another Event Log after a couple of days, and we can go from there.

Thanks!

Richard


I called Seagate, and they're going to replace the drive... but not until I send in the old one. It was on warranty until 2013 so I'm well within that. I transferred the Acronis backup to a firewire Maxtor drive, so that I can free up the drive I was using as backup to run my OS. I assume it doesn't matter where the *.tib files are located since it's just an image. I'll also have to read up on Acronis to see if I can transfer the image from a smaller to a larger drive. BTW, I'm using my 6 year old MacBook to communicate on this forum. That's ironic, huh?

Update: At the suggestion of the Seagate tech I downloaded the DOS version of Sea Tools with includes the long DST test, and ran that. It failed the test, but only found one bad sector and after "repairing" it the drive passed the short DST test. I'm now re-running the long test. I'm sure this doesn't really "fix" the drive, but it might keep it stable enough that I can keep the data intact on it until I can get it all transferred.

Incidentally, I noticed that you can't repair a Win 7 SP1 installation with a regular Win 7 install disk. Are they going to provide a Win 7 SP1 ISO for those of us who might want to be able to use this "repair install" procedure?
Hello!

Yeah, they always want the dead hard disks back in, to stop people cheating the system. I don't really know about 7 SP1 images. Maybe Jacee does?

That DOS run has actually done the same thing which chkdsk dones - marked dead sectors as dead. A chkdsk followed immediately by a Short also may be able to sneak the "deadness" through. Doesn't fix it though!

Richard
I've been able to transfer the Acronis backups from a WD 1TB Caviar Green to a Maxtor external drive and do an Easy Transfer to a different network drive. I have about 300GB of video on the WD drive that I intend to back up to the Seagate since it's "fixed" sorta, and it wouldn't be the end of the world if that was lost anyway. That frees up the WD Green to use as my system disk, so am debating whether to do a clean install or use the Acronis backup from November, use the Easy Transfer to put back all my data and settings, and then just update all the software. I guess the problem with using the Acronis backup is that this installation was always a clone of another installation that I had (but given a different activation key) so I was never certain it was OK. For instance I was never able to update the USB3 drivers, which were stuck at first generation. Starting over with a clean install also allows me to get rid of a lot of accumulated bloatware, although I could just uninstall it if I weren't so lazy. Can't make up my mind.

BTW, the Seagate continues to pass the short and long dst so perhaps the Sea Tools for DOS fix did more than chkdsk. Anyway, I'm mulling it over. Thanks to that Belarc printout I have all the software activation keys in one place, as well as a read on which software I was using and which was just taking up space. That's a very useful program.
My System SpecsSystem Spec
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 Can't install Win7 SP1 for x64 (KB976932)





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