Quote: Originally Posted by cat ryan
Thanks for responses, appreciated.
unfortunately it is a different version, does this mean my copy is redundant and I need the suppliers keycode? Is there any way of changing them without major loss to my programmes file?
It sounds to me that your vendor put the wrong version of windows 7 on your machine and it looks like your copy is illegal. If you have a legitimate license for windows 7 then they should have put the correct version on your computer.
I would go back to them and see what they have to say.
Many vendors who repair/replace operating systems will install the correct version for your system and license.
your copy is not redundant, it is illegal if you don't own a license.
I would make sure that you have a good backup of your data as it looks like you will have to re-install windows and could lose installed programs.
What version of windows 7 do you own?
what version did they put on your computer?