Problem updating to SP1 x64 update

darkcyber · Mar 28, 2011

I have three computers running Windows 7 and I cannot get them to update to the SP1 update that is available. One pc is Windows 7 Pro x64, and the other two are Windows 7 Ultimate x64. The update is Windows 7 Service Pack 1 x64-based Systems (KB976932). I click install update and then it will set there and show "Downloading 1 update (87.2MB total, 15% complete) and that is as far as it goes. It will eventually error out with this error message Code 80072EE2.

Anyone got any suggestions on how to fix this?

Thanks!

joel406 · Mar 28, 2011

If you receive Windows Update error 80072ee2 while checking for updates, the Windows Update servers might be experiencing an unusually high number of requests for updates. Close Windows Update, wait 10 to 15 minutes, and then run Windows Update again. You can also wait for Windows Automatic Update to run at its next scheduled time.

If you continue to receive error 80072ee2, you might need to add some Windows Update website addresses to your firewall's exceptions or "allow" list.

To add the Windows Update websites to a firewall exceptions list

•
Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list. If you use a different firewall, refer to the software publisher's help to see how to add these websites to your firewall exceptions list:
•
http://*.update.microsoft.com

•
https://*.update.microsoft.com

•
http://download.windowsupdate.com

darkcyber · Mar 28, 2011

joel406 said:
If you receive Windows Update error 80072ee2 while checking for updates, the Windows Update servers might be experiencing an unusually high number of requests for updates. Close Windows Update, wait 10 to 15 minutes, and then run Windows Update again. You can also wait for Windows Automatic Update to run at its next scheduled time.

If you continue to receive error 80072ee2, you might need to add some Windows Update website addresses to your firewall's exceptions or "allow" list.

To add the Windows Update websites to a firewall exceptions list

•
Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list. If you use a different firewall, refer to the software publisher's help to see how to add these websites to your firewall exceptions list:
•
http://*.update.microsoft.com

•
https://*.update.microsoft.com

•
http://download.windowsupdate.com

Thanks, but it's not a firewall issue. Windows update has updated fine on all other updates, it just will not do this one update for some reason. Maybe SP1 is a huge file and if their servers are getting to many hits, maybe it times out. But I have seen this issue on all three of my Windows 7 computers, just this one update.

acurasd · Mar 28, 2011

See if this will work for you:

Windows Update Problems – Error 0x800A138F

darkcyber · Mar 29, 2011

acurasd said:
See if this will work for you:

Windows Update Problems – Error 0x800A138F

Thanks! Seems cleaning out the cookies and cache helped...downloading sp1 now and at 57%, best I've got so far.

Layback Bear · Mar 29, 2011

Just hang in their and don't do anything on your computer. You must stay with your computer because it will need your input if it ask. It took me a little over a hour to get SP-1.

Problem updating to SP1 x64 update

darkcyber

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