Windows 7: Windows 7 SP1 error code: 80200010

I have a notebook acer aspire one that was using windows 7 starter. i upgraded it to windows 7 ultimate using windows upgrade anytime and everything was fine but the problem was that i cant upgrade it to windows 7 sp1 . here is the details of the installation:


Windows 7 Service Pack 1 (KB976932)

Installation date: ‎31/‎3/‎2011 9:48 AM

Installation status: Failed

Error details: Code 80200010

Update type: Important

Windows 7 Service Pack 1 is a recommended collection of updates and improvements to Windows that are combined into a single installable update. The service pack can help make your computer safer and more reliable. A typical installation will take about 30 minutes to complete, and you will have to restart your computer about halfway through the process.

More information:
What's included in Windows 7 Service Pack 1 (SP1)

Help and Support:
Support for Windows 7 technical problems and troubleshooting



what should i do?

You might want to have a look at this

Windows Update error 80200010

or this

Windows 7 - Error Code: 80200010 - Microsoft Answers

Hmmm I'll try redownloading the update

What AV do you use? You might try disabling it when you attempt to download the update.

Im using AVG internet security 2011. Could it be that avg was interfering with the download? if it was, how could i disable it?

Hate to spoil your day mate but I found a rootkit stopping it updating / downloading on a friends computer and my machine's problem was solved by down loading the Update Readiness Tool for M$ - if that's any help.

Now the Kaspersky jumps on anything sus, and the Readinesss Tool might be an idea - can't hurt eh?

The rootkit I found with the Kaspersky TDSS Killler on the friend's computer - save to download > run from there with your UAC and then delete the download when youv'e finished..

Anti-rootkit utility TDSSKiller having said that your AVG might not like the Kaspersky - I'm ok cos I have KIS 2011.

and the Readiness Tool is http://support.microsoft.com/kb/947821

Good luck.

NB After all that I can't remebe without searching what my eror codeswere but the one fixed by the Readiness Tool was close.

Just finished installing sp1... thanks for all the help! it was just our internet connection that was interrupting the download of the update

Nice to hear - had a similar problem the other day landline phone not working email playing up - dirty / slighty corroded contacts in the wall connection point - funny how you never think of the simplest things eh?

Still - enjoy my friend!!

Mind you that Readiness Tool is handy!