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Windows 7: System Update Readiness Tool problem...

07 Apr 2011   #1

Windows 7 Home Premium x64
System Update Readiness Tool problem...

Hello, everyone !

I have been unable to install some updates for some time now due to corrupt files. The System Update Readiness Tool gave the following results:

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 11.0
2011-04-06 19:40

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-wwfcorecomp.resources_31bf3856ad364e35_6.1.7600.16385_he-il_a1dc25aa5c4482eb.manifest x86_microsoft-windows-wwfcorecomp.resources_31bf3856ad364e35_6.1.7600.16385_he-il_a1dc25aa5c4482eb
(fix) CSI Manifest All Zeros CSI File Replaced File: x86_microsoft-windows-wwfcorecomp.resources_31bf3856ad364e35_6.1.7600.16385_he-il_a1dc25aa5c4482eb.manifest From: C:\Windows\CheckSur\v1.0\

Seconds executed: 1652
Found 2 errors
Fixed 1 errors
CSI Manifest All Zeros Total count: 1
Fixed: CSI Manifest All Zeros. Total count: 1
CBS Catalog Missing Total count: 1

Unavailable repair files:

As you can see, two files are unavailable for repair . Luckily, i found this thread in the forum: unable sp1. It is apparently possible to obtain the files from an another source and use them to complete the repairs.

If anyone could provide the missing files, I'd be really thankful.

Thanks alot.

My System SpecsSystem Spec

07 Apr 2011   #2

Vista Home Premium x86 SP2

Hello nadirxyz and welcome to the Seven Forums!

You have me! lol. Let me see if I can get it right first time for you!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@nadirxyz: Ignore the above

Please extract both files in the attached into C:\Windows\Temp\CheckSur\Servicing\Packages\,re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.persist.log if the problem still persists.



Attached Files
File Type: zip (5.9 KB, 124 views)
My System SpecsSystem Spec
07 Apr 2011   #3

Windows 7 Home Premium x64

Thanks for the quick reply ! Your fix worked just fine, The System Update Readiness Toolran correctly (except for the fact that NO errors were found. I may have inadvertently corrected the problem yesterday by reinstalling some updates...). But Windows update ain't working normally yet .
When i tried to install the update KB2479943, WU failed and returned the error code 800B0100. System logs indicate that the update failed with the error code 0x800f0816. What could be causing the issue ?

Attached Files
File Type: log CheckSUR.persist.log (1.7 KB, 26 views)
My System SpecsSystem Spec

07 Apr 2011   #4
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Check to make sure your system security files are registered

Also, you can use the Fix it tool mentioned in the article to automatically reset the Windows Update components:
My System SpecsSystem Spec
07 Apr 2011   #5

Windows 7 Home Premium x64

I reregistered windows update components to no avail. However, i don't know how to make sure the system security files are registered. Could you enlighten me please ?
(btw: instead of using the fix it tool, i used this link: Windows Update - Reset
My System SpecsSystem Spec
08 Apr 2011   #6

Vista Home Premium x86 SP2

Hello again!

You probably did fix it yesterday. Anyway, the problem is probably not there any more (SURT does not always pick up all errors in one run)

Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.


My System SpecsSystem Spec
08 Apr 2011   #7

Windows 7 Home Premium x64

Here is the CBS log.
So, what's the diagnosis doctor ?
My System SpecsSystem Spec
08 Apr 2011   #8

Windows 7 Home Premium x64

Hi, just wanted to tell you that i reran The MS Fix it tool, but this time on the agressive setting. And i have been finally able to install some updates. I am right now installing the missing ones. Not sure yet if they're all going to work...
Anyway, I wanted to thank you guys because you have been really helpful.
EDIT: IE9 won't install...It says it can't finish the install. I already tried the troubleshooting steps proposed by microsoft, and tried in clean boot mode. With no sucess so far...
Windows 7 x64 SP1 fails to install with error code 80073701.
DOUBLEDIT: Never mind, problem finally solved: IT Blog 2011 Marzec 02 Thanks for your help guys
My System SpecsSystem Spec

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