Not a genuine licence??


  1. fastfrankie
    Posts : 4
    windows 7 pro 32 bit
       New #1

    Not a genuine licence??


    Hi I got my copy of W7 pro from ebay and paid only about £20 under the shop retail price . It has now been installed on a new pc for several months during which time I have validated my copy. This week I got a message saying my copy may not be genuine and click this link to rectify the problem. The link appears to go to a MS site but then says pay £110 for a licence. Surely if my copy was validated months ago it must be a valid copy. Also if it was not genuine I would be sent a genuine disk and licence. Anyone know if there is a scam/virus going around?
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  3. DocBrown
    Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       New #2

    Hello fastfrankie,


    There is probability of about a 95% chance you got scammed by an eBay seller, That sells the Win7 Key Codes multiple times until they get blacklisted by Microsoft. If it has been over 60 days since you bought it, you have very little recourse with the seller or with eBay
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  4. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #3

    Download and run this tool.

    http://go.microsoft.com/fwlink/?linkid=52012

    Click on the Copy button in the tool, paste into notepad, save as .txt file and upload the file here.
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  6. Tlakoyo
    Posts : 19
    Windows 7 Home Premium x64 SP1
       New #4

    Bill2 said:
    Download and run this tool.
    I have a similar problem, only that my windows is a default install from the manufacturer of my notebook, I ran your application but I don't understand the results of the diagnostic nor if it solved the problem, can you help me?
    Last edited by Tlakoyo; 09 Apr 2011 at 12:18.
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  7. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #5

    @Tlakoyo, as per that log various licensing related files are "tampered".

    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    This is usually the result of user "creativity" but I guess it can also happen otherwise.

    Run sfc scan.

    SFC /SCANNOW Command - System File Checker

    Then try validating at the MS genuine site.
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  8. Tlakoyo
    Posts : 19
    Windows 7 Home Premium x64 SP1
       New #6

    user creativity? what o you mean? I haven't tampered or messed with windows in any fancy way ... I'm afraid though of voiding the warranty by using not official tools? is it safe?
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  10. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #7

    Tlakoyo said:
    user creativity? what o you mean? I haven't tampered or messed with windows in any fancy way ... I'm afraid though of voiding the warranty by using not official tools? is it safe?
    Sfc is a built in windows tool, built very much by MS so totally safe.

    As for user created, I didnt say you tampered, I just said thats generally the case.
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