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#1
Windows Update Readiness Tool doesn't run.
My Windows Update is failing. For whatever reason, my Vaio cannot install Windows 7 SP1. The update fails and it returns variations of unknown error or errors whose numbers are nowhere to be found when I search. (I've tried it 7 times, got 5 5 error numbers and 2 unknown errors.)
Right now, I'm following the troubleshooting steps at microsoft.com. It had me run the Windows Update troubleshooter, which claimed to make changes so the update would install. It didn't install.
The next step is to download and install the System Update Readiness Tool. http://windows.microsoft.com/en-US/w...Readiness-Tool
The site claims that it could take "several minutes" and to not close the installer "even if the progress bar appears to stop, don't cancel the installation." Fine, I haven't. But the progress bar hasn't moved. As in, there's no green in the bar at all. It has been running for over two hours. I know I got the right file; I checked my Windows 7 Version before I downloaded.
It's just hanging at "Installing Hotfix for Windows (KB947821) (update 1 of 1)... "
How long do I wait? Have any of you encountered this? What do I do next? And thank you, thank you, thank you for even reading this. I'm technically adept enough to follow directions - but that's where my computer expertise ends. When I searched the forums (maybe I didn't search well enough?) I didn't find this problem, but others mentioning similar issues with the SP1 update and other people successfully running the updater...