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Windows 7: Cannot receive any Window Updates

14 Apr 2011   #1

Windows 7 Home Premium 64bit
 
 
Cannot receive any Window Updates

It may be malware (that's another problem) but regardless, I can NOT download any, that's any, Windows Updates... instead I read " error code 80072EE2


My System SpecsSystem Spec
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14 Apr 2011   #2

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

My System SpecsSystem Spec
14 Apr 2011   #3

Windows 7 Home Premium 64bit
 
 

Windows Update error 80072ee2

That should fix your problem. Let us know the results.
My System SpecsSystem Spec
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14 Apr 2011   #4

Windows 7 Home Premium 64bit
 
 

I have tried for at least a year and still no luck. I feel it may be malware because my browser (IE8) can't access most Microwave pages and without Updates I can forget about IE9. I've done a Recovery but still no change.Is there a soution?
My System SpecsSystem Spec
14 Apr 2011   #5

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by zarnic View Post
I have tried for at least a year and still no luck. I feel it may be malware because my browser (IE8) can't access most Microwave pages and without Updates I can forget about IE9. I've done a Recovery but still no change.Is there a soution?
One of Security Experts might chime in here. A full year without any updates?
Are you able to access other websites? Are you experiencing any other Malware related problems? What do you have in the way of security software?? (anti virus, anti malware, firewall).
My System SpecsSystem Spec
14 Apr 2011   #6

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi! zarnic, welcome to 7F

When was the last time you ran any malware scans? No matter, from your posts I would guess about a year. Let us start there first.

If you are able to download at all go here: Malicious Software Removal Tool | Protect Your Computer Download and run the tool.
Then a little further down you will see a link for Live One Care, download and run that also.

Post back any results, good or bad.
You need to get rid of / make sure you do not have the nasties before you can get anything else to work properly.
My System SpecsSystem Spec
14 Apr 2011   #7

Windows 7 Home Premium 64bit
 
 

Wow! I didn't expect this level of interest. Been living too long with the no-update problem that I've become complacent.

Techmonkey74:
Yes I can see other web sites and some Microsoft, as long as I don't download.

The Anti-(whatever) that I have used, or do, includes Malware Bytes, Norton, Antivira, and McAfee but little has changed. Maybe my problem is not a malware issue but it does seem strange that Windows is the only victum and sites that offer malware products can not usually be accessed.

Anak:
I tried to download the Malicious Software Tool and got " Internet Explorer cannot display the webpage" in a seperate window... typical response.

As for ' Live One Care ', went there but read "As of October 2009, Windows Live OneCare sales were discontinued in all markets. Product support ended on April 11, 2011.As of October 2009, Windows Live OneCare sales were discontinued in all markets. Product support ended on April 11, 2011...."
My System SpecsSystem Spec
14 Apr 2011   #8

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

Quote   Quote: Originally Posted by zarnic View Post
Wow! I didn't expect this level of interest. Been living too long with the no-update problem that I've become complacent.

The Anti-(whatever) that I have used, or do, includes Malware Bytes, Norton, Antivira, and McAfee but little has changed. Maybe my problem is not a malware issue but it does seem strange that Windows is the only victum and sites that offer malware products can not usually be accessed.

As for ' Live One Care ', went there but read "As of October 2009, Windows Live OneCare sales were discontinued in all markets. Product support ended on April 11, 2011.As of October 2009, Windows Live OneCare sales were discontinued in all markets. Product support ended on April 11, 2011...."
Again I think one of our Security Experts needs to chime in but I believe Antivira is a FAKE (rouge) Anti Virus nasty. Also I would not recommend running more than one Anti Virus program at once, Norton and Mcafee don't play well with each other.
My System SpecsSystem Spec
14 Apr 2011   #9

Windows 7 Home Premium 64bit
 
 

TY techmonkey74, have to agree about the multiple Anti-Virus programs and I stay away from doing that. McAfee was a one time deal and is gone now. As for Antivira, am happy with it and the controversey continues ... we'll see.
My System SpecsSystem Spec
14 Apr 2011   #10
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

  • Please download Dial-A-Fix from one of the following mirrors:
  • Extract the zip file to your desktop.
  • Double click Dial-a-Fix.exe to start the program.
  • Press the green double checkmark box (Looks like this: )
  • UNcheck Empty Temp Folders, as well as Adjust Time/Date in the prep section. The prep section should then look like this:

  • Click on go
  • Exit/Close Dial-A-Fix
Next please go to windows update and install all critical updates
http://windows.microsoft.com/en-US/w...windows-update
Reboot, and see if that solves your update issues
My System SpecsSystem Spec
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 Cannot receive any Window Updates




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