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Windows 7: Windows cannot update or access

28 Apr 2011   #1

Windows 7 Professional 32 Bit
Windows cannot update or access

I was infected with a virus yesterday and while I think I've gotten rid of it (for the most part), one lingering side-effect (whether purposeful or not) is that I can't update my computer. When I try to use Windows Updates I get error 80072efe, which says the connection was interrupted. What's interested is that if I try to go to (how you'd update before Vista), I get a "connection was reset" error (with Firefox - different errors with other browsers). So something is preventing me from accessing the update server at all. Any suggestions?

Edit: Also of interest - while all browsers seem to be working fine, when I tried pinging google "ping" from the command line, I got a timeout. When I tried to be more explicit "ping" it told me it could not find the host at

My System SpecsSystem Spec

28 Apr 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit

PLease see my post

you have a rootkit infection that needs to be addressed
My System SpecsSystem Spec

 Windows cannot update or access

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