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Unable to update Windows 7 SP1
I have had problems updating to Windows 7 SP1. I have been on the phone and computer now for about 2 weeks. I have dealt with my ISP technicians and Microsoft technicians. Still no luck. I tried again today and I finally got a error code. The error code I got was 800F0A09. I also get this error with is totally different from the first. I get there was a problem with starting C:\Program file\ Microsoft fix it center\natsapi.dll.
I am not that knowledgeable enough to go into the registry files and make any changes.
So if anyone could help me I would be deeply appreciated. Thank you