sp1 , was not able to install

Hi

i used the internal update module to download the sp1 for windows 7 32bit

it downlaoded and installed
after the reboot , it tried to configure the sp1 , but stopped with an error

what can i do ?

id event 20
Installation error. It was not possible to install the following update, error 0x800f0826: Windows 7 Service Pack 1 (KB976932).

does w7 some service(maybe i stopped) or some feature to install the service pack?

my copy is legit

thanks

wysiwyg said:

If you have a corrupt file on your system it will refuse to Install/configure.

i installed some hotfixes released after the sp1 , could be the issue?

johnnya said:

To check for corrupt files, run the following command in an elevated command prompt.

sfc /scannow

Hope this helps
JohnnyA

thanks i will try

johnnya said:

To check for corrupt files, run the following command in an elevated command prompt.

sfc /scannow

Hope this helps
JohnnyA

it failed , it told me some files could not be recovered
it saved a hug log file

the service pack nane is
windows6.1-KB976932-X86.exe

and it send to this page Risoluzione dei problemi di installazione di un Service Pack per Windows 7

johnnya said:

To check for corrupt files, run the following command in an elevated command prompt.

sfc /scannow

Hope this helps
JohnnyA

but sfc /scannow should ask me the original dvd , shouldn't?

thanks

Windows 7 will not ask for the DVD like it used to do in XP. All of the system files are contained within the operating system. (See post # 113, last page in this tutorial.)

SFC /SCANNOW Command - System File Checker

If SFC detects any damaged, corrupt, etc files it's suggested to run the scan three times because of file dependencies. Just as an example, first scan may repair files D and G, but A, B and C might not be repaired until E and F are repaired during the second scan.

You might also want to take a look at this Microsoft article. It has some suggestions for a successful install.

Learn how to install Windows 7 Service Pack 1 (SP1)