Repeated update


  1. Posts : 44
    Windows 7 Professional 64-bit
       #1

    Repeated update


    For the past several days, I have been seeing what is apparently the same Windows update each time I shut down my computer. As soon as I power down, the screen says it is installing update 1 of 4 and it apparently completes the installation and shuts down normally. The next time I boot, it takes up to 20 minutes for the Windows splash screen to close and then I see a screen telling me that Windows is configuring 1 of 4 updates and not to shut the machine off. This message stays at 0% for several minutes than then finally enters my login screen.

    I have swept my system for malware and emptied the User/App Data/Temp folder with no change.

    Anyone know what might be going on here?
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    * We need the KB number to know what update you refer to.

    * Have you checked in Event Viewer ?
    Start - Event Viewer - Windows Logs - System & Application.
    Check for any red error messages to do with this problem.

    *Clean out yet again App data / local / temp.
    Start - Run - type in %temp% - ok - organize - select all - organize - delete { note you may be asked to skip some - that is ok}

    * Have you a System Restore point you can roll back to prior to this glitch with the update?
    If so this could be worth trying.

    * Re your update settings -
    I suggest you change them to notify you but let you choose to download.
    Do a few at a time only. {Tedious, but allows you to monitor for any problems.}

    * Always make sure you have a current system restore point prior to downloading anything.

      My Computer


  3. Posts : 44
    Windows 7 Professional 64-bit
    Thread Starter
       #3

    Great stuff... I'll have a go at it tomorrow.

    Cheers!
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Good luck.:)
      My Computer


  5. Posts : 44
    Windows 7 Professional 64-bit
    Thread Starter
       #5

    Well, things have taken a turn for the worse.

    I did all the requisite file clearing and checked the event viewer and found nothing related to this. I finally tried a system restore to a point well before the problem began. After completing the restore, windows failed to start normally so I tried to start it in safe mode which failed as well. I tried a Windows repair from the Win7 installation disk but that failed as well.

    I finally bit the bullet and did a fresh install of win 7 and while everything else is gone, the "1 of 4" update thing is still there. Everything including the registry was wiped... how could it still be happening?
      My Computer


  6. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #6

    JMH said:
    * We need the KB number to know what update you refer to.
    ???
      My Computer


 

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