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Windows 7: After updates run, PC Stops working until I restore to BackUp Image?

04 May 2011   #1
TALONBYRD

Windows 7 Professional
 
 
After updates run, PC Stops working until I restore to BackUp Image?

After updates run, PC Stops working until I restore to BackUp Image?

I have an older Laptop though it is still a very nice one that I think was ahead of its time.
HP Compaq nx9420. I recently bought and upgraded from Windows XP Professional to Windows 7 Professional 64 Bit Version. This new install is on a new HD. It took me about 4 times to get the install to take, but only because it would lock up after updating. I ended up installing the updates one at a time and backing up the system after each one that installed with out locking the system up. Since then I just have not ran any updates even though windows constantly reminds me that I have 15 important updates waiting to be installed.

There is one thing that happens after installing the updates that tells me right off the back if there is going to be a problem. During the windows load up screen when it says "Starting Windows", the Windows 7 icon where the windows merge together is gone and it reverts back to the XP progress bar. ( Hope this makes sense ).

I only have two things that have been effected as far as I know. My track pad has lost the ability to scroll up and down and, battery has to be unplugged and plugged back in if I want the PC to recognize that it is there and start to recharge.

Is there anyway way to know which updates are safe to install or why they are causing the system to crash. It goes to system recovery and after restarting god knows how many times, it tells me windows can not fix the problem?


My System SpecsSystem Spec
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04 May 2011   #2
TALONBYRD

Windows 7 Professional
 
 

Why does this update crash my system?
Security Update for Microsoft .NET Framework 4 on Windows XP...etc...etc... (KB2446708)

System trys to recover with system restore point, but can't. I have to use my back up image? Please tell me if this is important?

Newest update on this issue. I went through and again started installing updates one at a time, backing up the system image if they installed without error, but then this one caused it to crash once again, and once again I had to resort to my back up image to restore the system to working order?????
My System SpecsSystem Spec
05 May 2011   #3
MvdB

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by TALONBYRD View Post
Why does this update crash my system?
Security Update for Microsoft .NET Framework 4 on Windows XP...etc...etc... (KB2446708)

System trys to recover with system restore point, but can't. I have to use my back up image? Please tell me if this is important?

Newest update on this issue. I went through and again started installing updates one at a time, backing up the system image if they installed without error, but then this one caused it to crash once again, and once again I had to resort to my back up image to restore the system to working order?????

Hello Talonbyrd, I'm quite new to this forum too... but have done some research. Maybe you'd be better off posting a new thread in 'Crashes-Debugging' using the posting instructions available in the first of that thread. The people willing to help probably need the info that you're asked to attach in that instruction... MvdB
My System SpecsSystem Spec
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05 May 2011   #4
Irene

Windows 7 Home Premium 64bit
 
 

Hi TALONBYRD, welcome to the forum.
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Did you do a Windows 7 check for compatibility with your laptop before you installed?
Windows 7 Upgrade Advisor - Download - Microsoft Windows
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.

I just did some searching and found this thread on the HP forum:
Re: Looking to install Windows 7 on my nx9420 - HP Support Forum

Although it is an 'old' thread, it is worth reading.
.
Quote:
Go to Control Panel -> Devices Manager

Click with right button of Your mouse on each yellow sign and choose properties. Then go to bottom details and paste here Hardware Ids. This way we will know what it is.

Below You've got example how to do it:



My System SpecsSystem Spec
05 May 2011   #5
Irene

Windows 7 Home Premium 64bit
 
 

Another thread here with lots of good advice:
Looking to install Windows 7 on my nx9420 - Page 6 - HP Support Forum
My System SpecsSystem Spec
05 May 2011   #6
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

There are 2 separate issues here- one is of missing drivers, the other problematic updates.

On older machines, drivers can be a pain. The way to go about it would be to try vista/xp drivers in compatibility mode if win7 drivers are not available from the OEM's support page. Failing that, try the drivers available from device manufacturers' sites like realtek, nvidia/ati etc. or update drivers via the device manager. If nothing works, one needs to try out user linked drivers in community forums and such like that have worked in real experience.

As for windows updates, the tedious way out is to disable automatic updates and research each update (aka google) before installing it. This presumes that one understands the kb articles jargon, but googling will also give you understandable info and any problems associated with a particular update. Install only after researching. In the meantime make sure your AV protection is effective and updated.

But its also possible that your system is now royally screwed depending on how many drivers and updates you've tried. I suggest you first run a sfc scan to fix any corrupted system files (and maybe even a repair install if you're upto it and have a windows disk), then update all drivers so you have a functional system. After that tackle windows updates.
My System SpecsSystem Spec
05 May 2011   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by TALONBYRD View Post
There is one thing that happens after installing the updates that tells me right off the back if there is going to be a problem. During the windows load up screen when it says "Starting Windows", the Windows 7 icon where the windows merge together is gone and it reverts back to the XP progress bar. ( Hope this makes sense ).
I think what you are seeing is Windows Seven's final install bits? Have you went completely through the install? If doing it over, UNcheck the box where it says "Activate windows when I'm online", you can do that part later.
My System SpecsSystem Spec
07 May 2011   #8
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Where are you storing the backups? This may have a lot to do with your problem.
My System SpecsSystem Spec
Reply

 After updates run, PC Stops working until I restore to BackUp Image?




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