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Windows 7: Updates won't install

06 May 2011   #1

Windows 7 Home Premium
Updates won't install

I have four updates that will not install.
So far I have tried to double click them and go through the "Windows Update Error" wizard, I have also tried to launch the computer in Safe Mode with Networking, I tried to do it through the Microsoft website, I have turned off any anti-virus and anti-spam that I have but these four updates will simply not install.

Is there a workaround?

They are:

I've tried again and again since they came out a few days ago and they download and seemingly install and the computer even wants to reboot but then I always get an Update notification error and they are still available for download.



My System SpecsSystem Spec
06 May 2011   #2
mr pc

Windows 7

You are not alone with this - it seems this happens to me every 3 months or so with absolutely no rhyme or reason. I honestly cannot put a finger on exactly what fixes it. I check to see if the the specific KBs are problematic, run restore points, check to see if your Windows Update is up to date, disable av, sometimes a simple reboot, and try this...

How do I reset Windows Update components?

Windows Update - Keep your PC up to date - Microsoft Windows

so many variables unfortunately
My System SpecsSystem Spec
06 May 2011   #3

Windows Home Premium 64bit

Hi Aperture and welcome to the Forum. Another method you may try, is to download the four updates to your system and then try to install them ONE AT A TIME. The links to the four updates are below.
Hope this helps

Download details: Update for Windows 7 (KB2515325)

Download details: Update for Windows 7 (KB2522422)

Download details: Update for Windows Server 2003 (KB2492386)

Download details: Update for Windows 7 (KB982018)

My System SpecsSystem Spec

06 May 2011   #4

windows 7 home premium 64bit

Try using Microsoft update instead of Windows update, check you're update history to see if they are marked as installed.
My System SpecsSystem Spec
06 May 2011   #5

Windows 7 Home Premium

I tried the direct links before, that's what I was referring to when I said that I "tried through the Microsoft site".

The only difference was that I got a message that said "this update is not applicable to your computer".


My System SpecsSystem Spec
06 May 2011   #6
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit

If they are shown as not needed or applicable then hide them and you won't be prompted to try to download and install them.
Tutorial to help.
Windows Update - Hide or Restore Hidden Updates

Sometimes the Updater thinks you need them but if you tried manual and get not applicable then they are not needed.
Hide them and they won't bother you again.
My System SpecsSystem Spec
07 May 2011   #7

Windows 7 Home Premium

Ok, thanks for the information.
I will go ahead and hide them.

My System SpecsSystem Spec
07 May 2011   #8

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
Having same issue!

It says that these are Important Updates. It's a huge pain to need to reboot the machine all the time. I can't sleep it anymore with this issue.
My System SpecsSystem Spec
07 May 2011   #9

Windows Home Premium 64bit

Hi Albanberg and welcome to the Forum. Have you tried the proposed solution on post #3? It has worked for some people with this problem.
My System SpecsSystem Spec
07 May 2011   #10
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit

I should have included this tutorial.
Win Update can be set to notify you before it downloads or installs updates.

After that is set if they continue to try to install use the tutorial below to uninstall the messed up updates. They will be listed as unsuccessful. Windows Update - Uninstall an Update
You can see in picture the Successful. The problem ones will be Unsuccessful.
Uninstall them and they can't try to install again if you set Win Update as I stated above.

Win Update will now tell you to download and install those same updates but then you hide them as in my original post.
You uninstalled them in Step 2 above so no more aggravation.

I hope that all makes sense.

1- Set Win Update to Notify not AUTO
2- Uninstall bad updates.
3- When Win Update shows download and install them again just hide them and they won't come back.

Sorry I didn't think about them trying to keep trying to install since they were already downloaded.
My bad.

I realize it is a pain and multi stepped but it is the only way I know to get rid of them and keep them gone.
My System SpecsSystem Spec

 Updates won't install

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