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Windows 7: Windows Update Fails


08 May 2011   #1

Windows 7 Home Premium 64-bit
 
 
Windows Update Fails

Error Code 800B0100

Did a reset of windows update, no third party firewall, and ran the System Update Readiness tool as well, with no help. Any ideas?

My System SpecsSystem Spec
.

08 May 2011   #2

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Which Update?
Download will have a KB number like KB2345678.
My System SpecsSystem Spec
08 May 2011   #3

Windows 8 Pro x64
 
 

dont worry about that.... its an update that the computer have it already or dont need him
My System SpecsSystem Spec
.


08 May 2011   #4

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Quote   Quote: Originally Posted by adieitan96 View Post
dont worry about that.... its an update that the computer have it already or dont need him
They haven't posted what update it is so how would you know that.
Mike
My System SpecsSystem Spec
08 May 2011   #5

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Quote   Quote: Originally Posted by adieitan96 View Post
dont worry about that.... its an update that the computer have it already or dont need him
They haven't posted what update it is so how would you know that.
Mike
We also need to know th KB number to see what it is and why it isn't installing

+1 to Mike
My System SpecsSystem Spec
08 May 2011   #6
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Basham, and welcome to Seven Forums.

The link below may be able to help with that error number.

Windows Update error 800B0100
My System SpecsSystem Spec
08 May 2011   #7

Windows 7 Home Premium 64-bit
 
 

The KB numbers are as follows:

KB 976932
KB 2497640
KB 2467023

Thank you for the welcome Brink, and thanks to HopalongX for slowing down adietian...he was a little early to diagnose!
My System SpecsSystem Spec
08 May 2011   #8

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

KB 2467023
This one try a manual install here.
http://www.microsoft.com/downloads/en/details.aspx?FamilyId=ecdf9f35-65d5-4b43-8ffb-8e65c24d02f5&displaylang=en

Click the continue button and approve the validation to run if necessary. Then download/install.
-----------------------------------------------------------------------------------------------
KB 2497640
This one you can hide.
This tutorial will show you how to hide the update
http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html

It is for WinXP as you can see here. Download details: Cumulative Security Update for Internet Explorer for Windows XP (KB2497640)
--------------------------------------------------------------------------------------------------------------------

KB 976932
That is the service pack SP1.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda

Did you try a manual install of SP1 after the readiness tool or just through Windows Update?
If you did not try manual install click continue at above link and try the manual installation.
--------------------------------------------------------------------------------

So hide the one update.
Then manually install the other two.
I would try the first one I listed as the first to attempt.
I would choose it first for no exact reason just a feeling and it is a lot smaller file.

Mike

Only try one install of one update at a time. When it is finished go to the next one.
My System SpecsSystem Spec
08 May 2011   #9

Windows 7 Home Premium 64-bit
 
 

Thanks for the link Hopalong, but no such luck! I've tried them all one at a time, and no luck! Manually as well.
My System SpecsSystem Spec
09 May 2011   #10

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Basham

I am going to leave a message for Niemiro our Win Update specialist.
I don't know when he will be on the forum so check back for his posting.

Niemiro will need the checksur.log created after ruunning this "System Update Readiness tool". You already downloaded the tool so run it again and save the log and upload it in your post.

Mike
It is too big to copy and paste in a post so you can upload the file in your post.
My System SpecsSystem Spec
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