Windows Update Errors 80073712 and 800B0100


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    Windows Update Errors 80073712 and 800B0100


    I've seen others on this forum with similar errors and the only fix seems to be to wait for someone to post some sort of Packs.zip file with the files needed to replace the corrupted ones.
    I'm also having an issue where my "Turn Windows features on or off" list is empty, which after some investigation appears to be related to this corrupted Windows Update issue.
    I've attached my CheckSUR.log in hopes that someone can give me a hand with this. Any help would be GREATLY appreciated!
    Windows Update Errors 80073712 and 800B0100 Attached Files
      My Computer


  2. Posts : 908
    Vista Home Premium x86 SP2
       #2

    Hello, dizlexik, and welcome to the Seven Forums!

    Unfortunately, I do not have the time right now, because your log is reasonably complicated, however, I shall attend to it as a priority first thing tomorrow morning.

    I thank you very much for your patience.

    I shall be back before you know it!

    Richard
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thank you sooooo much!!!
    You really just made my day :)
      My Computer


  4. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Hey niemiro, so I got a little antsy and decided to give this all a shot myself. I copied all of the latest packages and manifests files from another computer I have that is working fine and ran Windows Update again. This time many of the previously failing updates installed, but not all. I am now left with only 3 updates that are corrupted. I re-ran the checksur tool and I have attached the new CheckSUR.log file to this post. It now has 29 errors instead of the 84 from before.
    Hopefully this will make your job a little easier.
    Thanks again, I very much appreciate your help with this!
    Windows Update Errors 80073712 and 800B0100 Attached Files
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Alright so this issue has been killing me and I really wanted to get it solved so I did a little more research and ended up finding this awesome thread here in the forums. I downloaded the MSUs that I needed and expanded/renamed/etc and ended up getting everything working! Even my "Turn Windows features on or off" functionality is back.
    Hopefully you read this before digging into that CheckSUR.log tomorrow. Thanks again for your help though.
    I hope this issue doesn't continue to be a problem for all new updates. I'm still not sure what causes it in the first place.
      My Computer


  6. Posts : 908
    Vista Home Premium x86 SP2
       #6

    Hello again!

    I am really glad that all is well again! Really sorry that I was not of more assistance. I am really sorry that you had to manually source 84 files. I can do it really fast though. I really should have posted last night.

    Just so that you know for next time, have a look at my tool here: Windows Update - Extract an Update

    That really speeds up the extraction of updates.

    And then there is my other tool, still in beta, means that all I actually have to do is download your log, three .msus, and drag and drop on all four of these files and then click on the "Create Fix" button. I should have posted last night.

    Windows Update Errors 80073712 and 800B0100-surt_fix_generator.png

    Ah well! What is done is done. I just feel quite bad for wasting your time.

    Richard
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Oh hey it's no problem, don't feel bad. It only ended up being a few MSUs to extract, no biggie really. I did download your KB Extractor tool though in case it happens again.
    Thanks again for your guidance and willingness to help out a complete stranger. I definitely appreciate it!
      My Computer


 

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