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Windows 7: How do i report a bad seller of microsoft Products

19 May 2011   #1
hollyoaks777

windows 7
 
 
How do i report a bad seller of microsoft Products

How do i report a bad seller of microsoft Products? I bought windows 7 professional off Amazon through Razor software Norwich and the Product key has been blocked by Microsoft. I don't want anyone else to recieve bad software conditon was new full pc 1 user 32 bit and 64 bit.




Attached Images
How do i report a bad seller of microsoft Products-error-key.png 
My System SpecsSystem Spec
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19 May 2011   #2
HammerHead

win 7 X64 Ultimate SP1
 
 
Mistake?

I would check with MS concerning the key before I did anything else.
My System SpecsSystem Spec
19 May 2011   #3
hollyoaks777

windows 7
 
 

Quote   Quote: Originally Posted by HammerHead View Post
I would check with MS concerning the key before I did anything else.
How do i do that?
My System SpecsSystem Spec
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19 May 2011   #4
mckillwashere

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.
My System SpecsSystem Spec
19 May 2011   #5
hollyoaks777

windows 7
 
 

Quote   Quote: Originally Posted by mckillwashere View Post
Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.
Seller is not replying so I am going to go contact Amazon thank you
My System SpecsSystem Spec
19 May 2011   #6
mckillwashere

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

Quote   Quote: Originally Posted by hollyoaks777 View Post
Quote   Quote: Originally Posted by mckillwashere View Post
Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.
Seller is not replying so I am going to go contact Amazon thank you
Dont forget leaving bad feedback- this will warn future possible buyers.
My System SpecsSystem Spec
19 May 2011   #7
hollyoaks777

windows 7
 
 

Quote   Quote: Originally Posted by mckillwashere View Post
Quote   Quote: Originally Posted by hollyoaks777 View Post
Quote   Quote: Originally Posted by mckillwashere View Post
Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.
Seller is not replying so I am going to go contact Amazon thank you
Dont forget leaving bad feedback- this will warn future possible buyers.
I certainly will very angry
He has said he will refund me when he gets home from work very strange if he is in the software bussines you would expect him to do it from work. I will let you's know how it goes
My System SpecsSystem Spec
19 May 2011   #8
niemiro

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by hollyoaks777 View Post
Quote   Quote: Originally Posted by mckillwashere View Post
Quote   Quote: Originally Posted by hollyoaks777 View Post

Seller is not replying so I am going to go contact Amazon thank you
Dont forget leaving bad feedback- this will warn future possible buyers.
I certainly will very angry
He has said he will refund me when he gets home from work very strange if he is in the software bussines you would expect him to do it from work. I will let you's know how it goes
Hello!

I am really sorry that you have been through this experience.

Can you also please make a report to Microsoft directly.

You can find out information on to reporting procedure here: Protect Yourself from Piracy

The online form would be my first choice.

Also, you can read more on their Piracy microsite here: Protect Yourself from Piracy

Thanks a lot!

Richard
My System SpecsSystem Spec
19 May 2011   #9
hollyoaks777

windows 7
 
 

Thanks mate he has said he has giving me a full refund, but i won't know for 5 days. He said it's his suppliers fault and Microsoft as well. Just have to wait and see but don't buy off him for a couple of weeks till he gets his new batch in.
My System SpecsSystem Spec
19 May 2011   #10
gregrocker
Microsoft MVP

 
 

Is it a TechNet key? This would be proof of fraud.

More here: Blocked Keys (Was EBAY Keys)

Would be interesting to hear his explanation - seller should be dumped by Amazon unless it's good.
My System SpecsSystem Spec
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 How do i report a bad seller of microsoft Products




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