Windows 7: This copy of windows is not genuine.

furydeath · 31 May 2011

For what seems like ever i keep getting a pop saying windows 7 is not genuine. Yet there is no place for me to enter the key so it can stop saying that, YET ,again, when i run MGADiag it says your code number is bla bla blabla. So I have the key...but the computer say's i dont.... that and i can't get updates witch might be cause it says i have no key code.

Bill2 · 31 May 2011

Paste your mgadiag report here or copy to notpad and upload as .txt file and I'll take a look.

furydeath · 31 May 2011

Diagnostic Report (1.9.0027.0):

Code:

 
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070003
Windows Product Key: *****-*****-*****-*****-7CDDQ
Windows Product Key Hash: 3XAQwgQ5qTY3TncW56gFW7QWPoA=
Windows Product ID: 00371-838-7844714-85426
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {899B8C8C-4D66-4A46-B59E-341546E54888}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{899B8C8C-4D66-4A46-B59E-341546E54888}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7CDDQ</PKey><PID>00371-838-7844714-85426</PID><PIDType>5</PIDType><SID>S-1-5-21-1883292062-3524500243-2167935201</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP45T-UD3LR</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="4"/><Date>20100422000000.000000+000</Date></BIOS><HWID>E1B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070003' to display the error text.
Error: 0x80070003 
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:9:2011 16:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070003
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: OAAAAAIABgABAAEAAQABAAAAAQABAAEAln3yjhU/kA9GvAw1hDTkv+JfmLKOTp6Ad/Zk82afTFg=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
TAMG GBT GBT B0
SSDT PmRef CpuPm

Orbital Shark · 31 May 2011

Hi,

If you are 100% certain that your software is genuine then you can visit the following link

Genuine Microsoft Software

this will check your current validation and give details. If successful, your copy of windows will be validated and the popups & watermarks will be gone.

Note

Some download/installation of software may be required

furydeath · 31 May 2011

When i try to run it i get the pop up and then it says, "This update is already installed on your computer."

Bill2 · 31 May 2011

First try changing the product key.

Product Key Number - Change

If that doesnt help, try recreating the Licensing Store:

1) Click on Start orb and type cmd.

2) Right-Click on CMD.exe in the results and select Run as Administrator.

4) Type: net stop sppsvc
and hit Enter. Select Yes if prompted.

4) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
and hit Enter.

5) Type: rename tokens.dat tokens.bar
and hit Enter.

6) Type: cd %windir%\system32
and hit Enter.

7) Type: net start sppsvc
and hit Enter.

8) Type: slui.exe
and hit Enter.

9) The Windows Activation dialog will now appear. You may be asked to reactivate and/or re-enter your product key or activation may occur automatically.

Orbital Shark · 31 May 2011

If it's already installed then it should forward you to the validation process like shown below.

This copy of windows is not genuine.-validate.png

You may need to uninstall the update from Programs & Features -> Installed Updates from Control Panel then try again.

furydeath · 31 May 2011

For the changing the product key on the windows under Windows activation all it has is not available.
Trying the other one right now

Bill2 · 31 May 2011

Since yours is a retail key, MS is bound to support it. If nothing works, activate by phone.

Activate Windows 7 by Phone

furydeath · 31 May 2011

For the other when i type in net stop i get, "The Software Protection service is not started."

I can't find the one thing in the Installed Updates to uninstall it.

Windows 7: This copy of windows is not genuine.

This copy of windows is not genuine. problems?