With your system connected to the
same internet connection that it's failing to update from, please open a Command Prompt and check the proxy setting
To open a Command Prompt click the Start orb
In the
Search programs and files field type in
cmd
Under Programs click on
cmd.exe
At the prompt type in
netsh winhttp show proxy
press Enter
If no proxy is involved, you'll see this
Current WinHTTP proxy settings:
Direct access (no proxy server).
If a proxy is listed, you will need to type in
exit and press Enter to close the Command Prompt.
Then open an
Elevated Command Prompt in order to remove the proxy.
To do that, after you enter
cmd in the
Search programs and files field ,
right click
cmd.exe and choose 'Run as administrator', then agree to the UAC prompt.
At the Elevated Command Prompt, type in the following, then press Enter
netsh winhttp reset proxy
You will receive a message that the proxy has been reset.
If a proxy server is not causing the updating issue, then please try one more attempt at updating.
When/if it still fails, close Windows Update.
Copy and paste
the last 50 to 75 lines of the WindowsUpdate.log into your reply so we may be able to see where the connection to the server issue is stemming from, please -
How to read the Windowsupdate.log file