|06 Jun 2011||#1|
Windows Update doesn't work after OEM System Restore
New Acer Aspire, but I pitched the box, so can't return it. Anyway, It initially worked fine for about a week, including Windows Update. Got to a point where every window would say (Not Responding) and resources were maxed out. I couldn't isolate the problem and didn't have any valuable info on the laptop yet. So I did a complete System Restore back to OEM spec.
I tether to my cellphone for internet. So I installed drivers and Access Manager for that. I go into Windows Update and click to check for updates. It runs for about 20 seconds then disconnects from the internet and pops up an error code. I've gone through all the steps that can be run down there.
SP1 is not installed yet.
I'm at a loss here and need help, I'm not tech/nerd savvy, but I'm not computer shy either.
|My System Specs|
|07 Jun 2011||#8|
I'm waiting for them. I discovered something though. If I goto Microsoft.com, my computer drops internet connection. In fact, just noticed that if i click on this thread link in my email, my computer drops connection. It didn't used to do that, but now there's a bunch of Microsoft links on this thread.
I've even tried turning off Windows Firewall, to no avail.
BTW, If I try to download something from CNET...I have no problems. Just Microsoft!
|My System Specs|
|07 Jun 2011||#10|
With your system connected to the same internet connection that it's failing to update from, please open a Command Prompt and check the proxy setting
To open a Command Prompt click the Start orb
In the Search programs and files field type in cmd
Under Programs click on cmd.exe
At the prompt type in netsh winhttp show proxy
If no proxy is involved, you'll see this
Current WinHTTP proxy settings:
Direct access (no proxy server).
If a proxy is listed, you will need to type in exit and press Enter to close the Command Prompt.
Then open an Elevated Command Prompt in order to remove the proxy.
To do that, after you enter cmd in the Search programs and files field , right click cmd.exe and choose 'Run as administrator', then agree to the UAC prompt.
At the Elevated Command Prompt, type in the following, then press Enter
netsh winhttp reset proxy
You will receive a message that the proxy has been reset.
If a proxy server is not causing the updating issue, then please try one more attempt at updating.
When/if it still fails, close Windows Update.
Copy and paste the last 50 to 75 lines of the WindowsUpdate.log into your reply so we may be able to see where the connection to the server issue is stemming from, please - How to read the Windowsupdate.log file
|My System Specs|
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