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Windows 7: windows 7 sp1 error

07 Jun 2011   #1
arjt1973

Windows 7 Ultimate x86
 
 
windows 7 sp1 error

Hi,

I am getting error code 800B0100 (TRUST_E_NOSIGNATURE) (No signature was present in the subject) when trying to update from Windows Update. I can not install Win7SP1 (KB976932) from the site.

I have looked on google searches about this, but i haven't found anything really helpfull.

I am not sure what to do now. I know a fair amount about computers, but i am by no means an expert, and this is beyond me. I will be very gratefull if someone has
fix for this.

Regards,

Andy.


My System SpecsSystem Spec
.

08 Jun 2011   #2
niemiro

Vista Home Premium x86 SP2
 
 

Good day to you, Andy, and welcome to the Seven Forums!

Please can you run the System Update Readiness Tool for me: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

And then please upload C:\Windows\Logs\CBS\CheckSUR.log.

Thanks a lot!

Richard
My System SpecsSystem Spec
08 Jun 2011   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Are you using Norton/Symantec or McAfee anti-virus?
My System SpecsSystem Spec
.


08 Jun 2011   #4
arjt1973

Windows 7 Ultimate x86
 
 

Hello Jacee.

No I am currently using kaspersky Internet Security 11.0.2.556.



Thanks


Andy.
My System SpecsSystem Spec
08 Jun 2011   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Kaspersky may be stopping the update ... do you have all other Windows critical updates downloaded and installed? Is SP1 one of them that you're trying to get now?

Check for malware with Kasperskey and Malwarebytes' (free!)
Download Malwarebytes' Anti-Malware to your desktop
Download Malwarebytes' Anti-Malware 1.51.0.1200 Free - Thoroughly detect and remove even the most advanced malware - Softpedia
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
My System SpecsSystem Spec
08 Jun 2011   #6
arjt1973

Windows 7 Ultimate x86
 
 

Hello Jacee,

I have all the other Windows critical updates downloaded and installed, service pack 1 is the only one i'm having an issue with.

I will try malwarebytes Anti-Malware and let you know how i get on.


Thanks


Andy.
My System SpecsSystem Spec
08 Jun 2011   #7
arjt1973

Windows 7 Ultimate x86
 
 

Hello Richard,

Thanks for your nice welcome to the windows seven forums.

I have enclosed the CheckSUR.log file you requested.

I hope it gives you some understanding as to what the problem might be.


Thanks


Andy.
My System SpecsSystem Spec
09 Jun 2011   #8
niemiro

Vista Home Premium x86 SP2
 
 

Hello Andy!

Well done on uploading that log file. It has shown me exactly what is wrong with your computer.

The 0x800B0100 error code actually means that a few files (nominally .cat files, although for reasons I shall only go into if you ask me to , actually .mum and .manifest files as well) have become corrupt.

They are quite easy to fix.

However, I am currently at my work place, and cannot create the required fix right now.

If you could please give me just a few hours, I shall create a special fix for you, and then you can run it, and all being well, this error code will become error code 0, ERROR_SUCCESS. (yes, in the same way that 0x800B0100 becomes TRUST_E_NOSIGNATURE, 0 becomes ERROR_SUCCESS)

Please just stick with me for a few more hours!

Thanks a lot for your patience and understanding!

Richard
My System SpecsSystem Spec
09 Jun 2011   #9
niemiro

Vista Home Premium x86 SP2
 
 

Hello again!

All done!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@arjt1973: Ignore the above

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract Packs.zip onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Thanks!

Richard
My System SpecsSystem Spec
09 Jun 2011   #10
arjt1973

Windows 7 Ultimate x86
 
 

Hello Richard,

I will download the zip file create the folders (if i don't have them) and copy the files to the folders and hopefully tell you some good news.

I will also Re-run the System Update Readiness Tool and upload you a copy of the CheckSUR.log.

Give me a little time and i'll get back to you with the results.

Thanks

Andy.
My System SpecsSystem Spec
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