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Windows 7: Windows 7 SP1 fails with error 0x80004005


11 Jun 2011   #1

Windows 7 Home Premium 64-bit
 
 
Windows 7 SP1 fails with error 0x80004005

Hi,

I've gone through almost all previously posted threads on this topic but none of them really helped me fix the problem. Hence i chose to post it again.

Laptop: Dell Studio 1558 (core i5)
OS: Win 7 Home Premium (pre-installed) 64-bit
Free space on C: = 12GB
No Virus and malware exists

1. "Windows Update" recommended to install SP1 and i chose to go ahead but it failed with error 0x80004005.

2. Then i downloaded windows6.1-KB976932-X64.exe (~920MB) and tried to install but failed at 99% (configuring service pack) with same error 0x80004005

3. Then i followed Windows 7 SP1 installation failed with error 0x80004005 E-FAIL - Microsoft Reduce Customer Effort Center - Site Home - TechNet Blogs and did the below

a. Installed "System Update Readiness Tool" (Windows6.1-KB947821-v12-x64.msu - ~ 320MB)
b. ran "sfc/scannow" - it found few errors and fixed automatically.
c. Verified if "0x8004a029" found in cbs.log but it does NOT have any
d. Disabled Symantec AV completely
e. Tried again applying SP1 but again failed at 99% with same error 0x80004005.

Wonder if anyone had success with SP1 inst and I don't want to do fresh reinstallation of OS as I have lot of applications.

Please suggest.
TIA
Prvn

My System SpecsSystem Spec
.

11 Jun 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by prvnrk View Post
Hi,

I've gone through almost all previously posted threads on this topic but none of them really helped me fix the problem. Hence i chose to post it again.

Laptop: Dell Studio 1558 (core i5)
OS: Win 7 Home Premium (pre-installed) 64-bit
Free space on C: = 12GB
No Virus and malware exists

1. "Windows Update" recommended to install SP1 and i chose to go ahead but it failed with error 0x80004005.

2. Then i downloaded windows6.1-KB976932-X64.exe (~920MB) and tried to install but failed at 99% (configuring service pack) with same error 0x80004005

3. Then i followed Windows 7 SP1 installation failed with error 0x80004005 E-FAIL - Microsoft Reduce Customer Effort Center - Site Home - TechNet Blogs and did the below

a. Installed "System Update Readiness Tool" (Windows6.1-KB947821-v12-x64.msu - ~ 320MB)
b. ran "sfc/scannow" - it found few errors and fixed automatically.
c. Verified if "0x8004a029" found in cbs.log but it does NOT have any
d. Disabled Symantec AV completely
e. Tried again applying SP1 but again failed at 99% with same error 0x80004005.

Wonder if anyone had success with SP1 inst and I don't want to do fresh reinstallation of OS as I have lot of applications.

Please suggest.
TIA
Prvn
Generally that error is from system corruption. read about it here. Windows 7 SP1 installation failed with error 0x80004005 E-FAIL - Microsoft Reduce Customer Effort Center - Site Home - TechNet Blogs
My System SpecsSystem Spec
11 Jun 2011   #3

Vista Home Premium x86 SP2
 
 

Hello!

Please create a new folder on your Desktop called LOGS.

Copy into that new folder the C:\Windows\Logs\CBS folder, and the C:\Windows\WindowsUpdate.log file.

Right click on your new LOGS folder > Send to > Compressed (Zipped) folder, and upload it here for me.

Thanks a lot!

Richard
My System SpecsSystem Spec
.


11 Jun 2011   #4

Windows 7 Home Premium 64-bit
 
 

Thanks Zigzag for your reply.

If you can see my post, i already pasted that link and followed it except for last option (Perform an inplace upgrade of Windows). Do you mean to say i have only this option left out? If yes, please suggest me how can i do this?

Txs again,
prvn
My System SpecsSystem Spec
11 Jun 2011   #5

Windows 7 Home Premium 64-bit
 
 

Thanks Niemiro,
Pls find attached LOGS.zip (i also included CBS-old.log which i took a copy after my 2nd attempt).

-Prvn
My System SpecsSystem Spec
11 Jun 2011   #6
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

If you have disabled Symantec completely, turn on Windows firewall in Services and try again.
My System SpecsSystem Spec
11 Jun 2011   #7

Windows 7 Home Premium 64-bit
 
 

Hi Jacee,

Windows firewall and Defender were always enabled and ON on my laptop (even when Symantec was running). I made sure Firewall was ON before applying SP1.

Thanks,
Prvn
My System SpecsSystem Spec
11 Jun 2011   #8
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Type regedit in the start search box and see how many 'filter drivers' are running, following instructions here Windows 7 SP1 installation failed with error 0x80004005 E-FAIL - Microsoft Reduce Customer Effort Center - Site Home - TechNet Blogs
My System SpecsSystem Spec
11 Jun 2011   #9

Windows 7 Home Premium 64-bit
 
 

Thanks Jecee,

As i stated in my OP, i followed that link and since "0x8004a029" not found in CBS.log i did NOT do any modifications to registry. I just verified now and MaxNumFilters is set to 8 (default).

Do you want me to change it to 14 and try applying SP1?

Pl confirm.
Prvn
My System SpecsSystem Spec
11 Jun 2011   #10
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

The default on my computer is 8 too. SP1 installed with no problem on mine, so don't bother changing the filter drivers unless you back up the registry..
My System SpecsSystem Spec
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 Windows 7 SP1 fails with error 0x80004005




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