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15 Jun 2011
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#1 | | Windows 7 Professional 64-bit SP1 Primrose Hill, London, UK |
Patch Tuesday OK I downloaded and installed all 21 patches (took an age) but I still get the occasional "Windows Explorer has stopped working" message.
I've run SFC /scannow several times and all seems well.
Any ideas? | My System Specs |
| Computer type PC/Desktop System Manufacturer/Model Number Dell Inspiron 580 OS Windows 7 Professional 64-bit SP1 CPU Intel Quad Core i5 750 2.67Ghz 8Mb Motherboard Dell 033FF6 A00 Memory 6Gb DDR3 Dual Channel Graphics Card 1Gb ATI Radeon HD 5450 Sound Card Integrated 7.1 Monitor(s) Displays Dell 23" ST 2310 HDMI; Samsung SyncMaster 17" SVG Screen Resolution 1920 x 1080; 1280 x 1024 Keyboard Microsoft Comfort Curve Mouse Genius Laser, Bamboo Graphics Pad PSU 300w Case Dell Cooling 1 x Case; 1 x Processor; 1 x Video Card Hard Drives 1TB WD Serial ATA 7200RPM
Iomega 500Gb Remote Internet Speed down 60Mb up 3Mb Antivirus MSE Browser IE10 Other Info HP Photosmart Premium 309g-m
Compaq Presario Laptop CQ70 211EM with 7 Home Premium 32-bit SP-1
Raspberry Pi B, 700Mhz, 500Mb RAM, 32Gb SD running Debian Wheezy, 32Gb SD with XBMC and more fun I've had since my last divorce. |
15 Jun 2011
|
#2 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by prospero OK I downloaded and installed all 21 patches (took an age) but I still get the occasional "Windows Explorer has stopped working" message.
I've run SFC /scannow several times and all seems well.
Any ideas?
There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.
You want to look for critical errors (they have red in the left column ).
When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.
When you find them please note the event ID, and the source codes and tell us what they are. | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
15 Jun 2011
|
#3 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
When you download do a few at at time. If you want to do a few together, make it the smaller ones. At most do 3 or 4. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
15 Jun 2011
|
#4 | | |

Quote: Originally Posted by richc46 When you download do a few at at time. If you want to do a few together, make it the smaller ones. At most do 3 or 4. Huh, when I set up a new machine I might do 40+ updates all at the same time. When I updated my Windows 7 home computer yesterday, there were 15 updates and I did them all at the same time. | My System Specs | | System Manufacturer/Model Number Self-Built in July 2009 OS Windows 7 Ultimate x64 CPU Intel Q9550 2.83Ghz OC'd to 3.40Ghz Motherboard Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS Memory 8GB G.Skill PI DDR2-800, 4-4-4-12 timings Graphics Card EVGA 1280MB Nvidia GeForce GTX570 Sound Card Realtek ALC899A 8 channel onboard audio Monitor(s) Displays 23" Acer x233H Screen Resolution 1920x1080 Keyboard ABS M1 Mechanical Mouse Logitech G9 Laser Mouse PSU Corsair 620HX modular Case Antec P182 Cooling stock Hard Drives Intel X25-M 80GB Gen 2 SSD
Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS Internet Speed 15/2 cable modem Other Info Windows and Linux enthusiast. Logitech G35 Headset. |
15 Jun 2011
|
#5 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |

Quote: Originally Posted by pparks1 
Quote: Originally Posted by richc46 When you download do a few at at time. If you want to do a few together, make it the smaller ones. At most do 3 or 4. Huh, when I set up a new machine I might do 40+ updates all at the same time. When I updated my Windows 7 home computer yesterday, there were 15 updates and I did them all at the same time. 99% of the time, no problem; but because of that one time, I prefer the way that I mentioned. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
16 Jun 2011
|
#6 | | Windows 7 Professional 64-bit SP1 Primrose Hill, London, UK |

Quote: Originally Posted by zigzag3143 There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.
You want to look for critical errors (they have red in the left column ).
When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.
When you find them please note the event ID, and the source codes and tell us what they are. Thanks Zigzag, there are three recurring issues, the majority being "Application Error - Event ID 1000 - Task Category (100)".
The others are "Customer Experience Improvement Program - 1008 - none" and Restart Manager - 10006 - none".
Thanks for your interest. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Dell Inspiron 580 OS Windows 7 Professional 64-bit SP1 CPU Intel Quad Core i5 750 2.67Ghz 8Mb Motherboard Dell 033FF6 A00 Memory 6Gb DDR3 Dual Channel Graphics Card 1Gb ATI Radeon HD 5450 Sound Card Integrated 7.1 Monitor(s) Displays Dell 23" ST 2310 HDMI; Samsung SyncMaster 17" SVG Screen Resolution 1920 x 1080; 1280 x 1024 Keyboard Microsoft Comfort Curve Mouse Genius Laser, Bamboo Graphics Pad PSU 300w Case Dell Cooling 1 x Case; 1 x Processor; 1 x Video Card Hard Drives 1TB WD Serial ATA 7200RPM
Iomega 500Gb Remote Internet Speed down 60Mb up 3Mb Antivirus MSE Browser IE10 Other Info HP Photosmart Premium 309g-m
Compaq Presario Laptop CQ70 211EM with 7 Home Premium 32-bit SP-1
Raspberry Pi B, 700Mhz, 500Mb RAM, 32Gb SD running Debian Wheezy, 32Gb SD with XBMC and more fun I've had since my last divorce. |
16 Jun 2011
|
#7 | | Windows 8 Pro Standish, Lancashire, England |

Quote: Originally Posted by richc46 When you download do a few at at time. If you want to do a few together, make it the smaller ones. At most do 3 or 4. You have far to much time on your hands, I've never seen any problems downloading and installing 100's at once. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number doofenshmirtz evil incorporated OS Windows 8 Pro CPU Intel Core i7-3970X Extreme Edition Motherboard ASRock X79 EXTREME11 Memory 32GB (8x4GB) Corsair DDR3 Dominator Platinum Graphics Card 2x 3GB EVGA GTX 660 Ti Superclocked+ Sound Card Creative Monitor(s) Displays 3 x27" Dell & 2 x 23" Dell Screen Resolution 3 @ 2560x1440 & 2 @ 1920x1080 Keyboard Microsoft Ergononic 7000 Mouse Logitech Performance MX PSU 1500W ThermalTake Toughpower Case Thermaltake Level 10 GT Cooling Antec Kúhler H2O 620 CPU Watercooler Hard Drives 240GB Intel 520 Series, 2.5" SSD, SATA III
Intel X25-M SSD - 160GB Internet Speed 34 Mb/s ADSL2+ (Bonded) Antivirus Windows Defender, Malwarebytes Pro Browser Firefox Other Info WinTV NovaTD
HP CP1515n Color Laser
Sony BD-5300S-0B Blu-ray Writer
Microsoft LifeCam Cinema
APC 750i Smart UPS |
16 Jun 2011
|
#8 | | Vista Home Premium x86 SP2 |

Quote: Originally Posted by z3r010 
Quote: Originally Posted by richc46 When you download do a few at at time. If you want to do a few together, make it the smaller ones. At most do 3 or 4. You have far to much time on your hands, I've never seen any problems downloading and installing 100's at once. I agree. I have never run into problems yet, although there is actually a failure code that two updates cannot be installed together. At that point, Windows Update cuts, and installs what it already has pending, and then restarts, and has another go until it reaches that error code again, but no trouble comes of it...it just takes a couple of restarts, and soemtimes many updates "fail", but no trouble comes of it in the longer run...although a very few have experienced problems with more than one - although I wouldn't be surprised if there were already issues with CBS on that computer, and doing them separately would have found the update causing the most problems, and then that critical serurity bulletin would have been hidden rather than being brought to the attension of someone who could fix it! | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Vista Home Premium x86 SP2 CPU Intel Core 2 Quad Q9300 2.50GHz Motherboard Stock Dell 0TP406 Memory 4 gb (DDR2 800) 400MHz Graphics Card ATI Radeon HD 3870 (512 MBytes) Monitor(s) Displays 1 x Dell 2007FP and 1 x (old) Sonic flat screen Screen Resolution 1600 x 1200 and 1280 x 1204 Keyboard Dell Bluetooth Mouse Advent Optical ADE-WG01 (colour change light up) Case Dell XPS 420 Cooling Stock Fan Hard Drives 1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device Internet Speed Varies from 10kb/s to 170kb/s. So unreliable it is not funny Other Info ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6) |
16 Jun 2011
|
#9 | | Windows 7 Home Premium 64bit-HP OEM SP1 Installed North Bay California |

Quote: Originally Posted by richc46 
Quote: Originally Posted by pparks1 
Quote: Originally Posted by richc46 When you download do a few at at time. If you want to do a few together, make it the smaller ones. At most do 3 or 4. Huh, when I set up a new machine I might do 40+ updates all at the same time. When I updated my Windows 7 home computer yesterday, there were 15 updates and I did them all at the same time. 99% of the time, no problem; but because of that one time, I prefer the way that I mentioned.
I have to agree most of the time it is fine to install many updates at once but when you have multiple it's better to place safe and install a few at a time. | My System Specs | | System Manufacturer/Model Number HP p6680t OS Windows 7 Home Premium 64bit-HP OEM SP1 Installed CPU Intel Core i5-650 3.2GHz Motherboard MS-7613 (Iona-GL8E) Intel H57 Express Chipset Memory 6GB DDR3 1333Mhz SDRAM Graphics Card Intergrated Intel H57 Sound Card Intergrated Realtek 7/1 Monitor(s) Displays HP 3310m 23" diagonal widescreen flat panel monitor Screen Resolution 1920 x 1080 Keyboard HP USB Mouse HP Optical PSU 300W Case HP Piano Black Cooling Couple Fans Hard Drives 1 TB (7,200) SATA 3Gb/s
1.5 TB External Internet Speed 3-6.0 Mbps Average around 5.0 Mbps AT&T DSL Other Info Security Includes NIS 2011, Malwarebytes, Superantispyware, & SpywareBlaster. Acronis True Home Image 2011 for Backup All times are GMT -5. The time now is 11:41 PM. | |