Windows Update Install Errors again!


  1. Posts : 6
    Win 7 Home Premium 64 bit
       #1

    Windows Update Install Errors again!


    Sorry guys, but I feel I need to bump this issue as its now beginning to cause serious concerns. Last night WinUpdate informs me that 14 updates are available, I downloaded them, hit install, quelle surprise 7 or so wont install and return an error (screenshots below). I've tried manaul install on each but still no success.

    I downloaded & ran the 'reset & re-register Windows Update components' & the 'reset update history' tools (thanks to Win7 Forums). I then reinstalled the updates but again some failed. Of further concern is that one of the updates that did install caused my APC Powerchute s/ware to fail.

    Net result, I've carried out two system restores and thankfully my APC software is working again, but Windows Updates is still telling me that these updates are available. This issue has been ongoing since about March 2011 where 2 or so updates would not install but now its 7 failures and I'm becoming concerned that it may be my OS.

    I'm about to begin writing my Masters Thesis but I'm really concerned that this error is a symptom of a growing instability with my OS. I've trawled through the Win7 forum reading a number of threads that highlight a similar problem with Auto Update but none appear to have a fix, & manual installation is not working for me.

    I'd be grateful for any suggestions or even a pointer on how to get direct to an online MS support site from Ireland, beleive me I've looked. I've placed the screenshots of the errors below)

    Thanks

    Mike







    Attached Thumbnails Attached Thumbnails Windows Update Install Errors again!-failed-updates-.png   Windows Update Install Errors again!-update-history-.png   Windows Update Install Errors again!-error-msg.png  
      My Computer


  2. Posts : 997
    Windows 7 Home Premium 64-bit, SP1
       #2

    Have a look at these tutorials, some of which you might have already tried ......

    1. Windows Update - reset
    Windows Update - Reset
    Reset Windows Update Components
    How do I reset Windows Update components?


    2. Install system readiness tool and run it
    What is system readiness tool ?
    System resources, such as file data, registry data, and even in-memory data, can develop inconsistencies during the lifetime of the operating system. These inconsistencies might be caused by various hardware failures or might be caused by software issues. In some cases, these inconsistencies can affect the Windows servicing store, and they can cause software updates not to work. The System Update Readiness Tool tries to resolve these inconsistencies.

    Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2011]

    3. Cannot Update Windows using Windows Update ( applicable to both Vista and Win 7 ).
    Cannot Update Windows using Windows Update

    Good luck.
      My Computer


  3. Posts : 6
    Win 7 Home Premium 64 bit
    Thread Starter
       #3

    Thanks T-4-2

    Yep I ran the reset tools to no avail and the system readiness tool has just completed and returned the following log report
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 12.0
    2011-06-16 16:01

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 928
    No errors detected

    No errors detected...!?! but the problem IS still there........

    I've just hada look at te WinVistaCLub link you posted and to be honest I'm not confident mucking about with DLL files or the registry. I'll take a gander at the KB articles though...

    Thanks for the assist,

    Mike
      My Computer


  4. gaz
    Posts : 211
    Windows 7 X64 Bit
       #4

    W U


    You may of tried this but

    Go to services, STOP Windows Updates
    Open Computer \ C: Windows\Software Distribution\Data Store
    DELETE all files and folders in here

    RESTART Windows Update in Service

    Before retrying open your Temp Folder (Hit %Temp% in search box)
    and make sure its empty, if not , empty it

    Then retry Windows Update
    It should say Never Been Checked

    Just a Thought
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #5

    See this (if you haven't already) ... try to perform "clean boot"
    Windows update fails to install updates with error code 800736B3 - Microsoft Answers
      My Computer


 

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