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Windows 7: Windows 7 Update failures

17 Jun 2011   #1
Richman

Windows 7 Home 64 bit
 
 
Windows 7 Update failures

Hi,
After reading all the threads I am hoping help for my problem is close at hand.
Somehow my Win 7 update has gotten corrupted where the updates do not install.
I used the Win 7 Readiness tool and (attached log file) reviewed the log.
Is there a known (easy) method to resolve the issues it reports.
Thanks.
Richman




Attached Files
File Type: log RMD_CheckSUR_20110617.log (7.3 KB, 23 views)
My System SpecsSystem Spec
.

17 Jun 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I suggest running this
SFC /SCANNOW Command - System File Checker

Then manually downloading and reinstalling the service pack.
Use Internet explorer for this even if you normally use a different web browser.
My System SpecsSystem Spec
17 Jun 2011   #3
Richman

Windows 7 Home 64 bit
 
 
Windows 7 Updates Fail, securities, hot fix, sp1

SFC Done. No issues
Checkdisk No Issue
Win7 Readiness tool found issue, what can I do to resolve those issues? Log attached previously.
Appreciate the help, keep it coming.
My System SpecsSystem Spec
.


17 Jun 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I'm a little stumped to be honest I have seen the problem before when using a vista - win 7 upgrade package.

Actually that's probably a good question, did you upgrade from vista?
My System SpecsSystem Spec
17 Jun 2011   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Before Win 7 installs updates and generally before any software is installed, a "system restore point" is created.

Restore your system to an earlier point in time.

WIN | type SYSTEM RESTORE | ENTER key | Choose a different restore point radio button | NEXT button | select the desired restore point | NEXT button

WIN is the key with the Microsoft flag on top.

Now run MalwareBytes (link in my sig) before you do anything more.
My System SpecsSystem Spec
17 Jun 2011   #6
Richman

Windows 7 Home 64 bit
 
 

Brand new HP Pavilion Laptop. Came with Win 7 Home Edition.
Norton pre-loaded and always running.
I will check to see when the first install fail occurred and see if there is a restore point.
Keep them ideas coming. Thanks. Richman
My System SpecsSystem Spec
18 Jun 2011   #7
Richman

Windows 7 Home 64 bit
 
 

First update to fail was 4 weeks prior to the first restore point so restoring will likely not help my dilemma.
I am hopeful there are more ideas to help resolve my problem. Richman
My System SpecsSystem Spec
18 Jun 2011   #8
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

disable update, do a disk cleanup.
Disk Cleanup : Extended
really clean it out.
re-enable windows update, and see if it resumes.
My System SpecsSystem Spec
18 Jun 2011   #9
Richman

Windows 7 Home 64 bit
 
 

This may help.
The following updates fail to install:
KB2484033, KB2511250, KB2522422, KB976932 (SP1), KB2478663,
KB2518870, KB2518867, KB2478661.

This and the update readiness log may give more light to the problem.

Interesting note IE9 was installed on 5/8 and the above update failures are after it. However, lots of other updates were successful.

Thanks in advance for everyone's help in trying to solve my problem.

Richman
My System SpecsSystem Spec
18 Jun 2011   #10
Richman

Windows 7 Home 64 bit
 
 

Disabled WU, did the deep clean, enabled WU, still fails with error code, 800B0100.
Richman.
My System SpecsSystem Spec
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