Windows 7: Windows 7 Update failures

Richman · 17 Jun 2011

Hi,
After reading all the threads I am hoping help for my problem is close at hand.
Somehow my Win 7 update has gotten corrupted where the updates do not install.
I used the Win 7 Readiness tool and (attached log file) reviewed the log.
Is there a known (easy) method to resolve the issues it reports.
Thanks.
Richman

Maguscreed · 17 Jun 2011

I suggest running this
SFC /SCANNOW Command - System File Checker

Then manually downloading and reinstalling the service pack.
Use Internet explorer for this even if you normally use a different web browser.

Richman · 17 Jun 2011

SFC Done. No issues
Checkdisk No Issue
Windows 7 Readiness tool found issue, what can I do to resolve those issues? Log attached previously.
Appreciate the help, keep it coming.

Maguscreed · 17 Jun 2011

I'm a little stumped to be honest I have seen the problem before when using a vista - win 7 upgrade package.

Actually that's probably a good question, did you upgrade from vista?

karlsnooks · 17 Jun 2011

Before Win 7 installs updates and generally before any software is installed, a "system restore point" is created.

Restore your system to an earlier point in time.

WIN | type SYSTEM RESTORE | ENTER key | Choose a different restore point radio button | NEXT button | select the desired restore point | NEXT button

WIN is the key with the Microsoft flag on top.

Now run MalwareBytes (link in my sig) before you do anything more.

Richman · 17 Jun 2011

Brand new HP Pavilion Laptop. Came with Win 7 Home Edition.
Norton pre-loaded and always running.
I will check to see when the first install fail occurred and see if there is a restore point.
Keep them ideas coming. Thanks. Richman

Richman · 18 Jun 2011

First update to fail was 4 weeks prior to the first restore point so restoring will likely not help my dilemma.
I am hopeful there are more ideas to help resolve my problem. Richman

Maguscreed · 18 Jun 2011

disable update, do a disk cleanup.
Disk Cleanup : Extended
really clean it out.
re-enable windows update, and see if it resumes.

Richman · 18 Jun 2011

This may help.
The following updates fail to install:
KB2484033, KB2511250, KB2522422, KB976932 (SP1), KB2478663,
KB2518870, KB2518867, KB2478661.

This and the update readiness log may give more light to the problem.

Interesting note IE9 was installed on 5/8 and the above update failures are after it. However, lots of other updates were successful.

Thanks in advance for everyone's help in trying to solve my problem.

Richman

Richman · 18 Jun 2011

Disabled WU, did the deep clean, enabled WU, still fails with error code, 800B0100.
Richman.

Windows 7: Windows 7 Update failures

Windows 7 Update failures problems?