| Windows 7: Product Key Not Valid |
18 Jun 2011
|
#1 | | Windows 7 Home premium 64bit SP 1 Central Wyoming |
Product Key Not Valid A while back I moved my Gateway machine from Vista Home Premium x32 to Win 7 Home Premium x64. The Win 7 OS was purchased from a well known software distribution outlet to save money, and was a Dell OEM x64 bit version. The clean install went Ok, but the product key included with the disc would not validate. I called the vendor and they provided a new product key, which did validate. About seven months went by with no problems, then after the second to last MS update, I received an error after booting stating my copy of windows was not valid. Again I contacted the vender, and they supplied a third product key, but told me I might have to validate by phone. This didn't work, the third key they had given me was an invalid key as well! I ended up with MS tech support and after forty five minutes later and granting them control of my PC, the tech provided a working product key, but was reluctant to give me the key! If I call the vender, I'm sure they will supply another key, but now I'm using a MS supplied key that I don't have access to. What do I do now? Thanks for any advice! N2 | My System Specs |
| System Manufacturer/Model Number Gateway GT 5676 OS Windows 7 Home premium 64bit SP 1 CPU AMD Phenom Quad Core 9600 2.3 GHz Motherboard 4006272R - Foxconn (Bengal) RS780 Motherboard Memory 8GB of DDR2 Graphics Card Integrated ATI Radeon HD 3200 video /Sapphire Radeon HD 3470 Sound Card Integrated ALC888S HD codec 7.1 Monitor(s) Displays 19" Samsung SyncMaster Screen Resolution 1440x900 Keyboard HP Mouse Logitech Laser PSU Ultra LSP 650W Case Gateway 5-Bay uATX Computer Case (Carbon Fiber) Cooling CPU - Arctic Cooler Freezer 64 Hard Drives Two On board 320 GB 7200 RPM SATA II hard drives (640 GB drive space)
One Toshiba 1TB External
One WD 300GB External
One WD 15GB Removable HD Internet Speed Down 14.48Mbps Up 1.88Mbps Bresnan (Optimum) |
18 Jun 2011
|
#2 | | Windows 7 Ultimate SP1 64-Bit Peterborough, England |
Download and install Belarc. It carries out a full audit of your system and displays the results in a web page format.
The information should also include the product keys and serial numbers for any software you have installed.
At least now Microsoft can't refuse to validate an operating system that THEY provided the product key for. | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
18 Jun 2011
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#3 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
Belarc is good. Here is another option. Go further down on the page to find the download link. Product Key Number for Windows 7 - Find and See
Last edited by Brink; 19 Jun 2011 at 11:23 AM..
Reason: added link
| My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
18 Jun 2011
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#4 | | Win7 x 6 PC's California, Florida, Boston |
If this is Upgrade version and you clean installed, then you may need to do one of the workarounds given here to activate Upgrade version on a clean or wiped HD: Clean Install with a Upgrade Windows 7 Version
What is the name of this software dealer that keeps providing new keys for ones which don't work. This is not typical retail behavior as the boxes should be sold sealed with a COA sticker guaranteeing authenticity of each by MS. | My System Specs | | |
19 Jun 2011
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#5 | | Windows 7 Home premium 64bit SP 1 Central Wyoming |
The disc I have is a Full Version, an OEM Dell disc. Although it didn't arrive boxed or sealed, it was accompanied with the COA sticker. I reformatted the drive, originally equipped with Windows Vista HP, and then installed the Windows 7 HP. I'm not sure it's proper to list the company's name on this post, but they have been around for a while.
N2 | My System Specs | | System Manufacturer/Model Number Gateway GT 5676 OS Windows 7 Home premium 64bit SP 1 CPU AMD Phenom Quad Core 9600 2.3 GHz Motherboard 4006272R - Foxconn (Bengal) RS780 Motherboard Memory 8GB of DDR2 Graphics Card Integrated ATI Radeon HD 3200 video /Sapphire Radeon HD 3470 Sound Card Integrated ALC888S HD codec 7.1 Monitor(s) Displays 19" Samsung SyncMaster Screen Resolution 1440x900 Keyboard HP Mouse Logitech Laser PSU Ultra LSP 650W Case Gateway 5-Bay uATX Computer Case (Carbon Fiber) Cooling CPU - Arctic Cooler Freezer 64 Hard Drives Two On board 320 GB 7200 RPM SATA II hard drives (640 GB drive space)
One Toshiba 1TB External
One WD 300GB External
One WD 15GB Removable HD Internet Speed Down 14.48Mbps Up 1.88Mbps Bresnan (Optimum) |
19 Jun 2011
|
#6 | | Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) SomeWhere in the HOT Arizona Desert ! |
Try this to find your MS installed KEY Magical Jelly Bean
Then copy it down in a safe place. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built them myself, Science Experiments ! OS Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) CPU AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G Motherboard SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others Memory 2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350 Graphics Card Draw my own Graphics, several nVidia cards Sound Card on motherboard Monitor(s) Displays 19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer Screen Resolution 1280 x 1024, 1440 x 900, 1920 x 1080 Keyboard Compaq & Dell recycled from GoodWill Mouse Made in China Optical Wired Mouse PSU 430w, 550w, 600w, 700, 800, etc Case All Generic Full Towers Cooling Open Air & a few fans, some w/ colored LEDs Hard Drives 6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs Internet Speed Fast Cable InterNet Antivirus AVG Free on 24 different Desktops, NO Problems! Browser IE 8 is preferred, but use FireFox sometimes Other Info Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere! |
19 Jun 2011
|
#7 | | Win7 x 6 PC's California, Florida, Boston |
I don't think a retail software company should be selling Dell OEM disks. These are meant for Dell to distribute. What did MS say about this?
The normal procedure if you buy a legitimate retail disk with key on COA and it fails to activate is that MS Customer Service validates the key then opens a Support case to get it activated one way or another. I would go back to MS Customer Service and explain the situation, including exactly what disk you were sold, and if they will pass validation on the key they will get it activated according to policy.
If not, I would insist your vendor sell you a sealed boxed retail copy of Windows 7 which does not include Dell OEM disks that I have ever seen. Maybe someone else knows if this is legit. | My System Specs | | |
19 Jun 2011
|
#8 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
I bought an OEM Vista disk in Germany from a very reputable retailer (similar to Newegg). It turned out to be a Fujitzu- Siemens disk. The product key worked fine but I had some other little snags with it. | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
19 Jun 2011
|
#9 | | Windows 7 Ultimate x64 + x86 + Windows 8 x64 Newport, South Wales, UK |
As far as I am aware the only company legally entitled to supply a Dell branded OEM install disk are dell.
Their agents would also be able to provide these, but only with the purchase of a Dell system. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Real World Computing (Me + a little help from Acer) OS Windows 7 Ultimate x64 + x86 + Windows 8 x64 CPU AMD Phenom II X6 1035T 2.6 GHz Motherboard Aspire M3400 Memory 4Gb PC10600 DDR3 1333 MHz Graphics Card NVIDIA GeForce 315 512MB Sound Card OnBoard - Realtek High Definition Audio Monitor(s) Displays Philips 32" HDTV, (HDMI) + 26" TV (VGA) Screen Resolution 1920 x 1080 @60Hz + 1360 x 768 @60Hz Keyboard Microsoft Wireless 800 or Stock Acer, (depends where I sit) Mouse Microsoft Wireless 800 or Stock Acer, (depends where I sit) PSU Stock (400W) Case Acer M3400 Cooling Stock Hard Drives 500 GB Seagate ST3500418AS SATA II
1 TB Hitachi HDS5C1010CLA382 SATAII
1 TB Samsung Spinpoint F1 HD103SI SATA II (external)
Plus various other (client ) HDDs as needed Internet Speed Temporaray 3G Dongle Antivirus Avast Browser Chrome Other Info USB Capture + Webcam(s) Bamboo Digitizer tablet
Also run Acer AspireOne 530h Netbook, Dual Core Atom + 1GB (Win7 Ult x86) Plus various test systems for new projects |
19 Jun 2011
|
#10 | | Windows 7 Home premium 64bit SP 1 Central Wyoming |
As stated in my opening post, the problem so far, has been rectified, as Microsoft has issued a verified registration key. I doubt the vender would have directed me to call Microsoft, in the event of any problem with the new registration key they were sending me, If they were worried about their software business practices. When I called the vender, they explained they had been having problems with some of their Registration keys verifying automatically since a recent Windows update, and that I would most likely have to register by phone. I don't know if you only get so many chances to "Auto Verify?" (by typing registration key in) and verifying over the web, but after several attempts with no luck, and after trying to verify the last key received, by phone verification, my choice of options narrowed on the verification wizard and I had no choice but to call Microsoft for help with my verification. A Microsoft Tech Opened a case file and over the course of forty five minutes, tried to verify the new key I received as well as the old key that had been working before the updates with no luck. I then ask if I needed to re contact my vender to resolve this problem and was put on hold, a few minutes later the tech came back on the line and told me to stand by while he then typed a working registration key into my PC and tested that it verified correctly on my machine! That did the trick and he closed the session. When I ask him for the registration key, he told me I could contact Microsoft anytime for help with verification. I explained that in the event I had to go through this again, I would really rather try to re verify myself first rather than spend an hour on the phone, he reluctantly gave the number, but I somehow missed the last character! My thoughts are, since this key was supplied by Microsoft, If I can locate it within the machine, I'm good. I have not had time to try "Magical Jelly Bean" yet, but I'm hoping one of these programs works, as calls to Microsoft can be trying on one patience!! N2 | My System Specs | | System Manufacturer/Model Number Gateway GT 5676 OS Windows 7 Home premium 64bit SP 1 CPU AMD Phenom Quad Core 9600 2.3 GHz Motherboard 4006272R - Foxconn (Bengal) RS780 Motherboard Memory 8GB of DDR2 Graphics Card Integrated ATI Radeon HD 3200 video /Sapphire Radeon HD 3470 Sound Card Integrated ALC888S HD codec 7.1 Monitor(s) Displays 19" Samsung SyncMaster Screen Resolution 1440x900 Keyboard HP Mouse Logitech Laser PSU Ultra LSP 650W Case Gateway 5-Bay uATX Computer Case (Carbon Fiber) Cooling CPU - Arctic Cooler Freezer 64 Hard Drives Two On board 320 GB 7200 RPM SATA II hard drives (640 GB drive space)
One Toshiba 1TB External
One WD 300GB External
One WD 15GB Removable HD Internet Speed Down 14.48Mbps Up 1.88Mbps Bresnan (Optimum) Product Key Not Valid problems? All times are GMT -5. The time now is 10:55 AM. | |