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Windows 7: Windows Update won't run

18 Jun 2011   #1

Win7 64 HP
 
 
Windows Update won't run

Hi All,

When I try to run Windows Update, I get this error:

"Windows could not start the windows update service on local computer
Error 2: The system cannot find the file specified."

I've checked the registry to be sure that the path is correct (%systemroot% rather than %fystemroot%).

Any help is appreciated!



Thanks!
My System SpecsSystem Spec

18 Jun 2011   #2
gaz

Windows 7 X64 Bit
 
 
WU

I've read this one before, it could be a problem with your frame network 4 client,
you could try manually update this then try windows update again

also make sure your temp folder is empty,
when updates/installs are in use they use this folder
and if they fail sometimes parts get left behind
it did it to me with IE9

just a thought
My System SpecsSystem Spec
18 Jun 2011   #3

Win7 64 HP
 
 

Thanks gaz,

I'm downloading/installing .net 4 now to give it a shot.

I'll post back here with results.
My System SpecsSystem Spec
.


18 Jun 2011   #4

Win7 64 HP
 
 

Here's what I got:

Problem signature:
Problem Event Name: VSSetup
Problem Signature 01: Microsoft .NET Framework 4 Setup
Problem Signature 02: 4.0.30319
Problem Signature 03: 10.0.30319.1
Problem Signature 04: 1
Problem Signature 05: Windows6.1-KB958488-v6001-x64.msu
Problem Signature 06: Install_I_Interactive_Error
Problem Signature 07: 0x80080005
Problem Signature 08: 2148007941
Problem Signature 09: unknown
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Sig 7 is a server error. One suggested fix was to remove any conflicting antivirus software. I removed the only one I have other than MSE to no avail.

What is this Locale ID 1033? This has come up in other areas as part of the heap of problems I've run into recently.

Any ideas?

Last edited by Daikini; 18 Jun 2011 at 06:20 PM..
My System SpecsSystem Spec
19 Jun 2011   #5
gaz

Windows 7 X64 Bit
 
 
WU

My System SpecsSystem Spec
19 Jun 2011   #6

Windows 7 Ultimate x86; Windows XP Pro SP3 x86; Windows Vista Ultimate x86
Earth
 
 

Quote   Quote: Originally Posted by Daikini View Post
Here's what I got:

Problem signature:
Problem Event Name: VSSetup
Problem Signature 01: Microsoft .NET Framework 4 Setup
Problem Signature 02: 4.0.30319
Problem Signature 03: 10.0.30319.1
Problem Signature 04: 1
Problem Signature 05: Windows6.1-KB958488-v6001-x64.msu
Problem Signature 06: Install_I_Interactive_Error
Problem Signature 07: 0x80080005
Problem Signature 08: 2148007941
Problem Signature 09: unknown
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Sig 7 is a server error. One suggested fix was to remove any conflicting antivirus software. I removed the only one I have other than MSE to no avail.

What is this Locale ID 1033? This has come up in other areas as part of the heap of problems I've run into recently.

Any ideas?
Besides MSE, which AV was installed and were both of them actively monitoring the system at the same time ?

Locale ID 1033 means the OS is English (en) - US.

How to Open a Elevated Command Prompt in Windows 7

Suggest you open an Elevated Command Prompt and then type in the below, pressing Enter after each command.
Note that after pressing Enter for the first command you will get either a success or error message. Please post whether it succeeded or not.

regsvr32 wuaueng.dll
exit
My System SpecsSystem Spec
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