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Windows 7: Fail to update KB2552343

29 Jun 2011   #1
jiapei100

Windows 7 Professional
 
 
Fail to update KB2552343

Hi, all:

I'm using Windows 7 64bit Professional and failed to update x64-based KB2552343 .
Reported error is Code 800B0100.

I strictly followed the solution mentioned What is the System Update Readiness Tool?
but nothing changed, still the same error.

Can anybody give me a hand please?

Cheers
Pei


My System SpecsSystem Spec
.
29 Jun 2011   #2
yowanvista

Windows 10 Pro x64
 
 

My System SpecsSystem Spec
29 Jun 2011   #3
niemiro

Vista Home Premium x86 SP2
 
 

Hello!

Can you please upload C:\Windows\Logs\CBS\CheckSUR.log for me?

Thanks a lot!

Richard
My System SpecsSystem Spec
.

29 Jun 2011   #4
jiapei100

Windows 7 Professional
 
 

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 12.0
2011-06-28 22:57

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 522
No errors detected
My System SpecsSystem Spec
29 Jun 2011   #5
jiapei100

Windows 7 Professional
 
 

Thanks Richard... The following:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 12.0
2011-06-28 22:57

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 522
No errors detected



Quote   Quote: Originally Posted by niemiro View Post
Hello!

Can you please upload C:\Windows\Logs\CBS\CheckSUR.log for me?

Thanks a lot!

Richard
My System SpecsSystem Spec
29 Jun 2011   #6
nanoboss

Windows 7 Ultimate 64-bit (Service Pack 1)
 
 
TRY This

Hi,

How to resolve Windows Vista Update error 800B0100
http://www.simplehelp.net/2008/07/06/how-to-resolve-windows-vista-update-error-800b0100/

Error Code 800B0100 in Windows Update
http://www.instantvista.com/800B0100.html

Error message when you try to use the Windows Update or Microsoft Update Web sites to install
updates: "0x800B0100"
http://support.microsoft.com/kb/956702

How do I reset Windows Update components? - Try this
http://support.microsoft.com/kb/971058

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7
http://support.microsoft.com/kb/947821

------------------------------------------------------------

If needed you can get free incident reports.

For Windows Updates - Free Incident Report

Go Here and Click -> Windows Update fails while scanning for, downloading, or installing updates
http://support.microsoft.com/gp/wusupport#tab3

For Security Updates you can get a Free Support Incident Report
http://www.microsoft.com/protect/resources/support.aspx

Hope this helps.
My System SpecsSystem Spec
29 Jun 2011   #7
niemiro

Vista Home Premium x86 SP2
 
 

Hello, and welcome to the forum! It is really great to see you helping around here!

Quote:
How to resolve Windows Vista Update error 800B0100
http://www.simplehelp.net/2008/07/06...rror-800b0100/
It is highly unlikely that this is the actual problem for a 0x800B0100 error.

Quote:
Error Code 800B0100 in Windows Update
http://www.instantvista.com/800B0100.html
There are better and more comprehensive ways of achieving this.

Quote:
Error message when you try to use the Windows Update or Microsoft Update Web sites to install
updates: "0x800B0100"
http://support.microsoft.com/kb/956702
The Win7 section has already been done, and the XP section doesn't apply.


Quote:
How do I reset Windows Update components? - Try this
http://support.microsoft.com/kb/971058
Good suggestion. Usually this is not something I recommend for a 0x800B0100 error, but in this one case I would - described below.

Quote:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7
http://support.microsoft.com/kb/947821
Already done.

Quote:
If needed you can get free incident reports.

For Windows Updates - Free Incident Report

Go Here and Click -> Windows Update fails while scanning for, downloading, or installing updates
http://support.microsoft.com/gp/wusupport#tab3

For Security Updates you can get a Free Support Incident Report
http://www.microsoft.com/protect/resources/support.aspx
Indeed you can, but the quality of help, although usually very good can sometimes become long winded, irrelevant Canned Speeches not tailored to individual scenarios, but good analysis of logs, but then often drawn into a reinstall.

Give me a shot first

Richard
My System SpecsSystem Spec
29 Jun 2011   #8
niemiro

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by jiapei100 View Post
Thanks Richard... The following:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 12.0
2011-06-28 22:57

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 522
No errors detected



Quote   Quote: Originally Posted by niemiro View Post
Hello!

Can you please upload C:\Windows\Logs\CBS\CheckSUR.log for me?

Thanks a lot!

Richard
Hello Pei!

Nicely done! This is a curious 0x800B0100. Most show up as corrupt files in a System Update Readiness Tool log. However, that is not the only cause, and you have a rarer cause of 0x800B0100. I need a few more logs to trace this one down!

Please try this in Aggressive Mode: How do I reset Windows Update components?

It DOES apply to 7, ignore that message at the top.

After that, please try Windows Update again (at best all is now fixed - at worst it puts another error at the end of the log, which provides me with more analytical material)

Then please create a folder on your Desktop called LOGS. Copy the C:\Windows\Logs\CBS folder, and C:\Windows\WindowsUpdate.log to that new LOGS folder, right click on the new LOGS folder > Send to > Compressed (zipped) folder, and upload that new file here.

Thanks a lot!

Richard
My System SpecsSystem Spec
30 Jun 2011   #9
niemiro

Vista Home Premium x86 SP2
 
 

Hello Pei,

Would this happen to be your thread as well: Fail to update KB2552343

If that is your thread as well, where would you like to receive help?

Richard
My System SpecsSystem Spec
30 Jun 2011   #10
jiapei100

Windows 7 Professional
 
 

lol, niemiro:

yes, that is my thread as well. I'd love to receive as many help as possible,
from all sources I can find. Anyway, I still didn't solve my problem yet. Sad...


Rgds
Pei

Quote   Quote: Originally Posted by niemiro View Post
Hello Pei,

Would this happen to be your thread as well: Fail to update KB2552343

If that is your thread as well, where would you like to receive help?

Richard
My System SpecsSystem Spec
Reply

 Fail to update KB2552343




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