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Windows 7: New netbook has taken over 10hrs to install system updates

29 Jun 2011   #1

Windows 7 Starter
New netbook has taken over 10hrs to install system updates

Hoping for some help. Have just purchased a refurbished Dell Inspiron Mini 10 netbook with windows 7 starter. Not sure if the problem I am experiencing is to do with a dodgy netbook or with the operating system. It set up yesterday without any major issues, a bit slow and sticky at browsing but then on powering it up today it started automatically installing updates. Fine I thought, but now some 10 hrs later it has been stuck on update 62 or 62 for the last 5 hours! I basically can not do anything and have tried rebooting and switching off despite the screen's advise. I have no start menu and none of the keys are responding not even the F range. So am a complete blonde as you may have gathered on such technical matters anyhow. So hoping someone can help. Should I return or is there a simple solution to fixing the matter?? Screen states 'Please do not power off or unplay your machine. Installing update 62 of 62'. Thanxs

My System SpecsSystem Spec

10 Jan 2013   #2

Win 7 HP 64bit
response to your post

I too have a mini 10v net book..have you tried using the reset button? I realize your post is very old...but if you consult the online user manuals on Dell, it should help.
My System SpecsSystem Spec

 New netbook has taken over 10hrs to install system updates

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