Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem installing SP1


25 Jul 2011   #1

7 Ultimate x64
 
 
Problem installing SP1

I'm trying to install SP1 on a machine running 64 bit Home Premium and it is repeatedly failing with error 8007371B (unknown error).

Details are:

Update: Windows 7 Server Pack 1
updateGuid: (5DA03162-868E-4567-80A2-D046B3FB1B09)
RevNumber:100

Anyone got any suggestions?


My System SpecsSystem Spec
.

25 Jul 2011   #2
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello GeoffSeel, welcome to Seven Forums!


Are you trying to install SP 1 from Windows Update or the Standalone?
My System SpecsSystem Spec
25 Jul 2011   #3

7 Ultimate x64
 
 

Thanks for the swift response:

Via Windows Update

Wrong place I guess.

Also reading around at other threads it looks like I need the System Update Readiness Tool so I will try that.
My System SpecsSystem Spec
.


25 Jul 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

GeoffSeel
See if the below is of any help to you....


Win 7 SP1.
Generic steps to take before installing Windows 7 Service Pack 1.


* How to increase your chances of installing Service Pack 1 successfully.

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
(Revised 05/12/11 - new steps added to help insure success)

* Update your device drivers to the most recent Windows 7 device drivers from your computer manufacture's support web site (for your specific make and model)

* Start by installing the chipset/motherboard driver followed by the remaining available drivers.


* Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.

Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter: SFC /SCANNOW


* Run the System Update Readiness Tool:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

* Also: Steps to take before installing Windows 7 SP1

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

* { I believe} Free unlimited installation and compatibility support is available
for issues related to Windows 7 Service Packs:
Note: Availability of chat, phone or e-mail support differs depending on your geographic location.


* Some issues may require more advanced support for which there may be a charge:

Microsoft Support

* Windows 7 - Service Pack 1 – How to install Step by Step
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

* Learn how to install Win 7 SP1

Learn how to install Windows 7 Service Pack 1 (SP1)

* Windows 7 SP1: Installation tips

Windows 7 SP1 Follow-up

* Troubleshoot problems installing a service pack for Windows 7

Troubleshoot problems installing a service pack for Windows 7 and Windows Server 2008 R2


FYI -

Windows Server 2008 R2 SP1, Windows 7 SP1 | Download Service Pack
My System SpecsSystem Spec
25 Jul 2011   #5

MS Windows 7 Ultimate SP1 64-bit
 
 

Excellent list.

Where did you find it?

@geoff Follow that list. I'm interested in the end result.
Be sure and let us know how the update progresses.
My System SpecsSystem Spec
26 Jul 2011   #6

Vista Home Premium x86 SP2
 
 

Hello!

Please follow @JMH's excellent list of things to try. If you *still* have a problem, please:

Copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Thanks a lot!

Richard

P.S. It is important to try @JMH's list first, because tools like the System Update Readiness Tool create log files, as does SFC, and so collect logs after running these, so that I can analyse those logs as well
My System SpecsSystem Spec
Reply

 Problem installing SP1




Thread Tools



Similar help and support threads for2: Problem installing SP1
Thread Forum
Problem installing GPU Graphic Cards
Problem Installing Win 7 on a new pc Installation & Setup
Problem Installing, missing file or HD problem? Installation & Setup
Problem with installing OS onto HDD Installation & Setup
Did you have any problem with installing Win 7? Installation & Setup
Problem installing QT Software
Problem after installing W7 RTM Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:43 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33